Renault Aster
93 reviews
August 13, 2024
If you want to buy a GAC M8 car here, consider my experience
1) There are no cars available, they are being delivered on order. Accordingly, there is no test drive either. This is a minus
2) The delivery time of 1 month, which the managers will tell you in fact does not correspond to reality. I paid the advance on June 25 and waited for the car at the end of July, but it did not happen.
The delivery was shifted by another month to the end of August.
In the preliminary contract, the delivery time is 45 days, with the possibility of an increase by the seller unilaterally. That is, the delivery time will be any, as it turns out. My recommendation is: do not overestimate your expectations and do not have illusions. Just relax and wait and wait)
3) It is also worth considering that the cost indicated in the preliminary prep is not final, that is, it may change at the time of delivery. Be ready for anything!
4) It doesn't even make sense to ask about additional roof rails, they won't answer you, no matter how much you ask.
Now to the pros:
Managers Madiyar and Temirlan are generally client-oriented guys, but backoffice in the form of logisticians clearly lets them down.
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March 21, 2024
I almost bought a car from them. At the stage of signing the contract, it turned out that you need to pay 1% on top for card payment. He refused and went to Kia Allure, bought it there. And, by the way, there was a representative of the PSC in the Gait, there was no need to go to the PSC yourself, as in Aster. Although in the future I may take something from Aster. A big strong company.
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2
March 20, 2024
Very responsive and attentive staff, special thanks to Mikhail for choosing the iron horse!
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1
September 19, 2022
I applied to this branch for the first time. I was very pleased. I signed up for a convenient time without any problems. The car was quickly accepted and my wishes were listened to. We provided professional and friendly advice. A convenient and comfortable waiting place. You can see what is being done to the car. We did everything quickly (as promised).
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January 28, 2024
Very good service, especially on the service, I have already been serviced for 2.5 goals, and I have commercial transport. I am very satisfied. The mileage is great, I travel often. That oil, then something else in small things. The guys correctly identify and eliminate everything. I am very satisfied with the service and prices.
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January 2, 2024
The service department pleased me with its helpfulness, efficiency and punctuality. 👌🏼👍🏼
Thanks!
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1
May 27, 2024
The office is nice, the staff is polite, but they spend a lot of money on cars when they buy.
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October 18, 2023
Great. The receptionist guy is well done! Competent, polite, friendly
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April 28, 2022
Some of the most affordable cars, qualified staff, several credit managers of various financial institutions on the territory of the salon. A great lawyer.
One drawback, small parking for customers
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1
January 21, 2022
I bought a car. The service is good. The prices are inexpensive unlike other brands. Because Russian cars are imported here without wheels and doors, it seems, and they are being completed in Kostanay. You can store winter and summer tires with them. The masters are professionals. The service prices are expensive. The advantages of the center, which is on Suyunbai, are that there is free coffee, hot chocolate, who is waiting for the oil to be changed or the wheels and there are discount days. And the point is that the car will still be washed. And there are super technicians Andrey and Daniyar. They will explain everything correctly and politely.
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March 6, 2024
It's not a well-coordinated work of managers, who goes to the forest and who goes for firewood. One thing is forgotten , then the second , then something else
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June 4, 2022
There are no complaints about the staff. The only problem that I described during the passage of the, was not solved. I understood that nothing happened except the oil change. Although the service book contains a detailed list of works. I expected that at least the cabin filter would be replaced, but alas... As a result, an oil change of more than 20 thousand came out. A budget car with a single-valve engine...
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April 27, 2022
The guys are very qualified. The service is on the level! Thank you for the prompt and very high-quality service. And the prices are reasonable.
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3
June 12, 2024
The quality of work, the attitude towards customers...at a low level
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May 1, 2022
I bought my Arcana here.
In general, the seller Aidam helped me a lot, she tried to find me a car suitable for my family and bring down the price. But the company's policy is a bit strange, they sell cars with additional equipment, although many of it is not interesting to many.
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2
1
April 15, 2024
The machine with tea and coffee was removed when you wait a couple of hours is not enough...
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1
January 23, 2022
I bought a car here! Very polite staff! I serve my Duster only here! There is a waiting room where there is free coffee tea and hot chocolate!
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1
April 1, 2024
Impose additional equipment do not contact this campaign
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May 4, 2022
About the attitude to customers, I can say that it is at the level of selling and making a profit, it's everywhere so I will not embellish the quality of service could be better, consultants do not know their business, they understand cars at the level of well, everything is ok and that's it.
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October 20, 2022
In short, they work for a very long time, they work out the standard hours. Every norm is my money and yours, and most importantly, time. They will record you with pleasure, a pleasant girl. Then the diagnosis, where they wind up the n / a clock, then they will announce the amount of "expected" work and the price, and the work itself, in the process it may turn out something else that the diagnosis did not reveal in two hours, and your Car is on the move. A total of 7 hours of time spent + lunch in a good dining room nearby.
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2
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May 23, 2024
It's fine! Only the coffee machine was removed
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January 16, 2024
The service is at the highest level!
The only thing is a little longer than usual!
Otherwise, all departments were pleased!
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1
May 20, 2023
Terrible service, customers are not taken seriously... They also ask that they run after managers. I don't advise anyone
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3
February 12, 2022
Excellent staff, kind , respectful , catching your words on the fly. I enjoyed working with them. Olzhas +5, Gulnara +5 thank you very much.
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3
January 30, 2023
Good service. I took a Renault Arcana car. But today the prices for cars are greatly inflated!
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October 4, 2021
There is no level of service. Moreover, they also fool around with maintenance. I decided to change the oil in the engine. So at first the master said that 5 liters were needed for replacement, and after a couple of hours (I don't know what can be done there for so long), he began to say that an error had come out and 7 liters needed to be poured. Provided that the engine is 1.3 liters. :))). He was also very indignant at the fact that I didn't believe him. I do not recommend it.
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3
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March 24, 2024
Everything was well served
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2
February 12, 2022
Attentive attitude to customers, courteous staff. The Renault Duster is a family car that has been serving our family for several years.
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3
January 17, 2022
The staff is very slow. Individual managers in general are outright boors! They talk "Through the lip", they violate the order of records. The service is collective farm! With such prices, you need to teach staff to talk to customers!
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2
October 31, 2021
I recommend. The interior is good. The staff is polite. I would like to express my gratitude to the manager Ruslan Sabirov.
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1
November 19, 2021
They provided incorrect information. The website listed the price of the Lada Granta 3.6 million car. I called the specified phone number and received a consultation confirming this price, but upon arrival it turned out that there was no such price and it starts from 4.5 million tenge.
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December 27, 2020
Conveniently clean, there is a place to sit and drink tea or coffee to see what is happening to your car on the TV screen. I liked watching something on the Internet on the monitor.
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3
August 12, 2021
Within an hour I have been trying to make an appointment for diagnostics at the dealer of Aster Auto, Almaty, Suyunbaya. Despite the fact that I call during working hours, I am simply switched several times from manager to manager and everything is not recorded. It wasn't like that before, everything was clear. Now it has actually become impossible to get services from them.
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3
1
May 2, 2022
Responsive staff. Polite and pleasant managers. Well, except for the manager of the Eurasian bank.
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3
November 13, 2021
Excellent specialists, favorable offers, pleasantly greet the visitor and treat them with drinks!
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1
September 16, 2022
In aster, only one employee works, shows the client the cars, and the rest stand talking for a long time and wait and leave
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October 28, 2020
I've been coming here for the fifth year.
Convenient parking. The service is at the highest level. The staff is polite and kind. Super professionals work. I advise everyone
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3
February 26, 2023
I waited in line for a very long time, stood for 45 minutes, and left without waiting for the queue.
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3
April 23, 2024
If there was no credit history, it would be better
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1
January 30, 2023
It takes a long time to wait for an appraiser, they evaluate very cheaply. I do not advise you to go there.
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3
December 14, 2021
The prices are adequate.
The work is done quickly and efficiently.
It is better to make an appointment in advance.
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1
July 30, 2023
Just a cool Car salon
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October 1, 2021
The first car dealership in which they refuse to sell a car without extras. We wanted to buy Niva Travel for cash, but without extra. They didn't sell it to us. And for another 7 days they could not get through to them, because the managers were "busy", but when they arrived at the car dealership, they saw a completely different picture, at least 1 was always free... In general, I do not recommend a car dealership.
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August 9, 2021
Like it. A businesslike approach, a digesting record. The problem with blocking the radio was solved on the spot, and an hour earlier than recorded.
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2
March 15, 2023
In general, nothing good is for sale, there is only junk for unrealistic money. Don't waste your time here.
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June 19, 2020
Excellent service!
The diagnosis was carried out very professionally!
The repair that followed the diagnosis took a couple of hours. Excellent value for money!
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3
January 30, 2024
The best service
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May 9, 2023
The best car dealer in Almaty
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October 6, 2023
I've been waiting for a long time
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July 22, 2021
A large selection of cars, qualified staff. Here are the zaks.!!!
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