Everything went great. Booked a Hyundai Sonata. The car was given in its pure form and in good condition.
There were no problems.
The cheapest prices in Yerevan and excellent service. Next time I know who to rent a car from!
Great guys! Completely customer-oriented. There is no visa card (especially with a small letter) -no problem! The only thing was that Tumanyan was undergoing repairs with a complete replacement of asphalt, there was simply nowhere to park. But, somehow, miraculously, a place was found. We took Dacia Duster Dakar. White color, high clearance, adequate flow rate. We rode for three days. I really liked walking along Sevan, it's cool in Dilijan too. The only way to accelerate on a typewriter is very tedious.
When issuing the car, it turned out that the speakers were not working in it. The employee said that they did not know about this malfunction and that in general it is the cheapest car and Field, so it is normal. Then I asked another manager what could be done about it, to which they replied that nothing, since, again, this is the cheapest car and this is a Field. I understand that the domestic Russian car industry is not very reliable and I would understand the situation if the speakers broke down during the lease. But they were broken initially – why it was impossible to check and fix it before my lease is decidedly unclear.
A separate story is the receipt and return of the car. On the website, you could choose to issue a car on a day off at an office in the city. In reality, it turned out that on weekends you can get a car exclusively at the airport. At that time, I was already in the city and I had to specially take a taxi across the city to the airport to pick up the car.
The delivery of the car was terrible. I handed over the car on a weekday, the return of the car was scheduled in the city center at the office. On the day of the car delivery, I was warned that I needed to write an hour before arrival. I wrote, arrived at the specified time (around 17:00) and it turned out that the office was closed (although it should work until 18:00) and that I had to wait for an employee. The employee arrived 30 minutes late, was rude and indignant that he had to come from the airport specifically to the office and that I could actually hand over the car at the airport. I came across this for the first time in 5 years of renting a car in different companies and countries, it seems to the employee that it is only important that he is comfortable, but the client does not care.
In general, the service is pretty poor, although the car itself is in good condition, except for the broken speakers. I have been using your services in Armenia for 3 years, but after this lease, I think about contacting another rental company next time, whose employees will not point out that I took the cheapest car (and apparently therefore you can communicate rudely with me, but there may be something in the car itself initially do not work) and will be punctual.