Good afternoon, colleagues! The time came when I had to carry out a major overhaul of the Delonghi Magnifica Rapid Cappuccino (already 2006). I studied the reviews of companies engaged in the repair of coffee machines. I chose Doctor Coffee (not far from home, and the reviews are almost all 5). And I was not mistaken. They took it away, conducted an inspection, and provided a calculation. Fast, business-like. The boiler with the upper piston and the brewing unit (thermoblock) began to malfunction. The price of the boiler, in my opinion, was too high, so I alternatively found 2 offers in neighboring countries (Latvia and Russia). The thermoblock was delivered to Minsk.
The price for the work done is not the lowest, but the work itself is done with high quality. After 1 month, there are no complaints. The old thermoblock can be restored using a repair kit.
Thanks to Andrey for his professionalism, as well as for prompting coffee suppliers. Good luck to all!
Excellent service. They took my Gaggia coffee machine themselves, promptly did a full MAINTENANCE at a very reasonable cost (in other services they called me a higher cost). They also gave detailed recommendations on the care of the coffee machine, and in general, there was a very pleasant impression of the company and the services provided.
I just can't help but share my delight at the Doctor Coffee coffee machine repair service! Our beloved Delonghi coffee machine broke down a few weeks ago and we were desperate. Coffee is our morning routine, and we couldn't imagine our lives without a freshly brewed fragrant drink.
Fortunately, we were advised to contact Doctor Coffee, and it turned out to be a real savior! From the very beginning of our contact with the service, we were pleasantly surprised by the friendly and professional attitude of the staff. They showed deep knowledge in the field of coffee machines and immediately understood what the problem with our Delonghi was.
The repair was carried out very quickly. We were offered the opportunity to deliver the coffee machine to the service, and we used this service. The coffee machine was delivered on time, and a few days later we received a call to inform us that it was ready for return. We were pleasantly surprised by the speed of the work!
When we picked up our Delonghi, it looked and worked like new! The entire repair process was carried out professionally and every detail was restored with great attention to detail. We were sure that our coffee machine was in good hands.
From the very first sip of coffee made in our renovated Delonghi, we knew that we had made the right choice by contacting Doctor Coffee. The coffee turned out to be incredibly tasty, fragrant and perfectly cooked. We are enjoying our morning ritual again and will recommend Doctor Coffee to all our friends and acquaintances.
Many thanks to the Doctor Coffee team for their professionalism, efficiency and quality of work! If you have problems with the coffee machine, do not hesitate to contact this service - they know exactly how to return your morning cup of happiness!
The official dealer did not take my car for repair. These guys took over. Everything is on time. For a reasonable fee. It's just a pity that the warranty is only 3 months. But they promised that it would work much longer. We'll wait and see. As it is, I recommend it. If you bring the car yourself, diagnostics is free
10 caffeinated drinks out of 10
We diagnosed the coffee maker for free, advised what can be done with it, how to solve the problem. Although they do not specialize in coffee makers, but only in coffee machines. Competent specialists.
A real workshop. I took my coffee machine to another workshop for 2 years, the problem was not solved. Here they decided not only - too fine grinding - , but also replaced the boiler ( I did not say , but there was a problem ) , the gaskets were changed and the machine inside is dry . Thank you , and, importantly, the spare parts ( pump and boiler) are ORIGINAL !!
I handled the overheating of the car, replaced the part, but within 3 months the problem repeated. When contacting me again, the problem was "solved" by turning on the power saving mode, which I had not used before.
Either the problem has not really been solved, or they have divorced me for unnecessary repairs, or maybe both - I will not apply here anymore.
The machine stopped pouring coffee, they advised to decalcify before delivery, it can help solve the problem. Everything is working! Perfect service!))) Thanks!
The best and most honest craftsmen. When accepting the car for repair, they announced an approximate amount of 280 rubles, but in the end they paid only 37.
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Александр Г.
Level 7 Local Expert
March 6, 2023
One day, my Nivona CafeRomantica, in the process of making coffee, issued a message "add" with a tube icon. The grains were filled in, the water was filled in. Rebooting, resetting to factory settings and purging did not help - the same error hung immediately after switching on. I was going to take them to these guys, but I called them first. Among the options, the master voiced "insufficient water flow" - try adding descaling agent to the water tank. It helped! Now I have launched a full service with all the chemicals, after the coffee machine fell off, Thanks a lot to the service!
The best repair of coffee machines in Minsk, I applied to different workshops and watchmakers, but they do it efficiently and the prices are reasonable. Thank you.
Many thanks for the quick troubleshooting of the coffee machine, for the excellent service and advice! During the year, I applied to 3 different places with my Bosch, so here are definitely specialists and professionals in their field, everything was decided and set up in a flash! Thanks!
This company was contacted because of its convenient location and did not regret it. The problems were fixed in the promised time, everything was explained in detail and in simple language. The guys are real professionals in their field, I will definitely recommend them to my friends on occasion!
I am very grateful to the master of this center for the quick and qualified help. The coffee machine works great. I recommend it to everyone: professionally, quickly, and also, which is very important to me, correct.
The guys helped a lot, it was necessary to change the plug on the charger for the electric car (never on the coffee machine, by the way). Everything was done in the best possible way and we also gave coffee!
Excellent service, thanks to them for repairing the Saeco coffee machine, otherwise they no longer knew what to do without coffee, they also treated them to coffee and advised them how to take care of it and what tools to use 😁
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Igor Moroz
Level 3 Local Expert
October 15, 2021
At one forum, they were advised as "highly professional specialists." Having learned from life experience, I previously called to clarify whether they would undertake repairs. He named the brand and model number of the coffee maker, which is how the malfunction manifests itself. A cheerful female voice replied - Of course, bring it, the diagnosis is free. I came across the city, brought it - They advised me, the professionals did. And already there on the spot it turned out that they do not repair cars of this type. They can descale there, they can get rid of garbage, but there are no repair parts. Why were you invited then, because I informed the brand of the coffee maker on the phone in advance. "Professionals" in quotation marks. With hyped reviews
Excellent service. They explained the causes and consequences professionally, intelligibly and with precision, offered solutions, as well as a cup of coffee. A human attitude is already rare in Minsk, so these guys will always have a job.
P.S. At the same time, the price is lower than competitors from the first Google page.
I recommend it!
Today I handled the Bosch coffee machine, it stood for a year and a half, and stopped collecting water. They diagnosed it, blew it, and didn't take the money. Thank you very much, I will contact you again if necessary.
I repaired a saeko coffee machine I bought from them - it was expensive, it turned out to be twice as expensive as the average in the city, I received an answer to a remark about the price that they say you wanted spare parts, work, etc. and so on, standard noodles on the ears, when there is essentially nothing to say. The usual flushing operations are regarded as if the action takes place on the moon. Moreover, the problems began immediately after their " repair ", I had to take them back to them, again, it was not their fault that something was there, they took money again. And this time everything is not smooth, well, we have already decided on the phone, like look there and there, if it happens again, take it to us. As a result, they suffered for four months - then they work, then they write that they are strangled, and now they flow. Not a foot to these comrades anymore. I DO NOT RECOMMEND IT. The babloders are non-standard.
I applied to fix the delonghi coffee machine, it was fixed while it was working, but the guarantee could have been given more, and not for 3 months, as they give
The guys are working at a professional level. Masters of their craft! I advise everyone, I brought my coffee machine with me, there were problems with the custard block, everything is ready within a day!!!
I don't recommend it. The money for the simplest breakdown of the coffee machine was stripped off 400 rubles. Bottom line: we lost (or stole) spare parts from the coffee machine, the coffee machine failed after six months.