The impression is twofold. Most of the staff are pleasant people and, in general, have all the diagnostic equipment. But there are doctors and specialists who behave like the last bastards, only because of this the score drops significantly. Despite the fact that you pay 10k for a consultation, some of them refuse a simple request to indicate in the certificate that there was a visit to this doctor. Because of this, you have to contact their superiors, which takes up a precious couple of hours.
My daughter was observed, at that time she was 10 years old, went to the polyclinic at the place of residence, with the problem of eyelash loss, took a bunch of tests, looked at different doctors, could not find the problem, it was decided by the doctors of our city to send for examination to the RDC, we really hoped that doctors of the highest categories and they will help us, they "prepared" us at home, took a bunch of tests from the child so as not to waste time there, but these tests were not accepted there, moreover, several "narrow" specialists observed us at the RDC, and everyone requested tests again, motivating them that they they only trust their laboratory, for us this meant that my child and I went to an appointment 200 km away to get a referral for tests, then we had to come to take these tests, and then the most interesting thing began, that we had to make an appointment again, and the quota queue was already over, and we had to wait for the next one to open records, i.e. the doctor taking you does not assign you the time of the next visit, but for money, outside the "quota" they can take you at any time, no matter how they tormented us, what tests they just did not take, and many of them are the same, in the same clinic, they also apparently stopped trusting their own!? As a result, after six months, we have not heard either the diagnosis or the method of conservative treatment! But how surprised I was that the Republican Diagnostic Center is a commercial one with an American name, and all the services we "received" are paid for from the state budget! We also witnessed the "culture" of doctors' behavior, one of the patients, apparently just like us, did not get the proper result, expressed her dissatisfaction to one of the "specialists" of a narrow profile, immediately received a "response" to the entire children's department "there was" a three-story mat, with wishes to die, and this in the Republican Center! There was also a case when we were scheduled for an appointment at 8 a.m., we arrived 200 km away in time, and the doctor appeared only at 12:00, without apologizing and without commenting on my "appearance" in any way, she began taking turns with those who had an appointment at 12:00! And until they themselves went into the office and indicated that the queue was from the first time, only after that she began to receive her daughter with a scandal! Having found nothing in the end, the super specialists simply decided to discharge us, although according to the regulations they should have sent us to the Republican Pediatric Hospital for a more detailed examination, but they did not consider it necessary to do this! We have repeatedly tried to contact the management of this institution about this, but we have never found him or his deputies at the workplace! This is the experience of visiting the RDC that our family had!
Hello everyone, this center is the best, special thanks to the gastroenterologist, doctor Zakiya Ermekovna and her nurse Galina Altaevna, for the professional approach and treatment, we are very satisfied with the quality of work and treatment that the doctor prescribed for us!!!Good luck to you and your family!!!I recommend it to everyone!!!👍👍👍👍
Excellent center, competent specialists, I will go there again in the fall,the treatment helps, the diagnosis is made,attentive responsive staff,excellent dining room,in general SUPER
Many thanks to Zaura Serikpaevna! A rheumatologist of the highest categories and no less than the highest categories of people! Very kind, responsive, thank you so much for having her! He always listens and finds time to talk. Despite the fact that there is always a wife with a child in the office and she explains everything in detail to her and at the entrance I already get her with my questions. He always tells and shows everything calmly. The RDC is also beautiful and convenient. Passageways, exits, chairs and all amenities. I hope you will only grow and develop.
Excellent staff, polite doctors and medical workers, professionals, helped in the treatment, sometimes doctors can cure with a word, so many thanks to the whole team
A good diagnostic center. Pleasant prices and a wide range of medical examinations and services. Large parking lot. Fast test and inexpensive PCR tests
All in a very high degree! I give a very high score to all specialists of the outpatient surgery department! The anesthesiologist, urologist are very strong specialists in their field! I had an operation with a relapse of varicocele. I give 10 out of 10 in a very strong word. The nurses are kind, and the paramedics are also very grateful! May the light of God shine! Don't let your hands hurt!
Doctors are professionals. They are accepted by appointment, strictly at the appointed time. On the ground floor there is a large dining room, sofas where you can comfortably wait your turn.
very good, competent service. clear work of the ophthalmology department - Dr. Iglikova A.M., endocrine department-Durmanova A.K. CT angiography-Dr. Mukhametzhanova S.
In principle, I liked the service, but it would be better if visitors from other cities could be served in the capital. That is, they serve only in the direction, but those directions that the doctor prescribes from this particular clinic do not serve here, you need to contact the site or you have to take tests for a fee
The building is excellent, modern as it should be, but where do they find such doctors. My son took me for treatment, prescribed an ointment that needs to be ordered in Almaty (probably his pharmacy) from the ointment, only in Karaganda they immediately decided surgically, without any ointment. I do not know, but I work as a doctor, how many people I will ruin is not known
A very good medical center. The doctors and medical staff are kind and attentive.
Pre- and post-surgery care at the highest level. Thank you for your hard work and care.
They didn't help us at all. But they took off the money in the amount of 150k. The problem was with a 72-year-old mother. Allergic cough. I spent 10 days getting tested. Then another 150k for medicines. The result was zero. As a result, a private polyclinic in Almaty found a bacterium in the throat and the tedious cough passed. I think their name is too loud
I went to appointments with several doctors-a very professional approach. Dermatologist- Yeltokova S.X- a specialist of the highest rank, gynecologist- Zhania Nurdybaevna-similarly, everything is clear and to the point, a mammologist - unfortunately I do not remember the last name, a man, also found changes in the dynamics. I wish the center success! Thank you for the first-class service. The best specialists of Kazakhstan really work here
I am a nurse, I applied with 25 years of experience, and a young doctor diagnosed Me that I was an alcoholic.. Hurtful... 25 years of work in medicine, now because of her diagnosis she stayed on the street, the appointment cost 10,000, where should I go? Personally, I am waiting for a commission from the International Medical Association.. So that there would be fewer doctors who bought a diploma
Being attached to this Medical organization, doctors know their job very well. Being serviced for a fee, I recommend using a check-up relatively inexpensive by the standards of the capital. The bonus is just a gorgeous dining room where sushi is even served.
I was cured of cancer in this hospital, I can say that incidents are very rare there, nurses know their job and doctors like V.N. Orlovsky can be famous not only for the whole of Kazakhstan but also for the whole world!!!
To be honest , it 's very terrible . The registry office somehow got to the doctors, not how not to get there. You can get stuck here for 1-2 hours. It's like the doctors didn't study medicine. And they do not record correctly "the recording is at 11 a.m. and the doctor has been working since 2 days.
A good center, there is an opportunity to complete full training, to come to an appointment for any specialty. You can also get an examination from the polyclinic in the direction for free.
I came with my mother and saw a very large flow of patients. At the same time, everything is clearly organized, the waiting time is minimal. Thanks to the staff
It took shape quickly, navigation was accessible, they were accepted promptly, the MRI specialist was attentive. But when I came for the result (at the time recommended to me), my medical documents were not there, I had to go through the offices and look for them. The conclusion, in the end, was given, but I spent my time
Many thanks to Laura Bespaeva Gulmira Kemelbekovna. A professional in his field. Health to your hands
See original · Русский
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М
Марія
Level 10 Local Expert
June 5
We were at the reception, everything was clean and tidy, but first of all, they said so much at the reception that they had to come 40 minutes earlier. Secondly, when they went to a specialist, they were all at some kind of meeting and had to wait 20-25 minutes, then the doctor also spoke about the fact that they should have come earlier. As if this is part of their duties, and the fact that we were waiting for them is kind of normal?
We had an abdominal ultrasound a couple of times and a pediatric gastroenterologist with a child. I liked the ultrasound very much. Explains everything during the inspection. The gastroenterologist also liked it in principle. The hospital itself is clean, there is a children's corner. The dining room is large.
Seeing a doctor is expensive, plus, at the appointed time, the doctor is not always on the spot, where is the operation and who is it.. do not prescribe in this case, it is also a problem to get through, doctors are also not a fountain, there is no time to listen to the patient, there are isolated cases when the consultation was pleasant.
Once I made an appointment for a repeat appointment, and when I came to the appointment, I was not on the record and the special department of this institution complained.
Hello. It is not possible to get through. I've read reviews on 2gis, people still write. I applied once, they made me wait for more than an hour. The service is so-so. CT was done. The norm staff themselves, who provided the CT service. But generally it's clean at the entrance, but you can wander there. Where and how, it is not always possible to find it the first time.
I liked it, we could also equip a military hospital in Astana....all the necessary equipment is here....and not so expensive in comparison with other medical organizations of the city
Я приезжала Северо-Казахстанская область, персонал начиная от регистратуры заканчивая с врачей и .т.д. было все отлично довольна этой клинникой хорошее обслуживание молодцы все вежливо,прям очень понравилось ,спасибо клинике за их профессионализм !!!!
Современный мед. центр, была только единожды, удобно что принимают по блокам, чисто. Правда большая очередь на первом этаже, блок не помню. Ах да, столовая дорогая.
The center is wonderful. The staff is polite. The doctors are very qualified, you cannot compare them with the doctors of Zhezkazgan (they only know how to diagnose Death)
We were here. They underwent an eye scan. They are accepted by appointment. The ophthalmologist explained everything in detail. Thanks to the doctors. The route was free of charge.