Good afternoon to you! I have been using taxi services for a long time. I am very unhappy with the dispatcher's work. When ordering a car, I always specify the cost of the trip. The distance is the longest before the trip. The cost is called 29.00, and the total is 34.50. Every time there is an argument with the driver. When we try to contact the dispatcher by phone to resolve the issue, no one answers. I think it's not his fault, they don't orient us correctly. I'm sure there are many such clients. You're losing your reputation! Teach your dispatchers how to count and use the program correctly!