Riderdump
31 review
October 24
‼️I strongly do not recommend placing an order with them‼️
The order was made in June, the order came to them in early September. After the "delivery failures", the order still did not arrive on September 28 in a complete set, there was not enough washer.
On the same day, I called and informed them about it. They said they would dial me on September 30 and explain everything. No one called.
I called myself on October 1st. There, a man very boldly replied, "well, they didn't call, so the person is busy," "well, we can't track all orders," "well, dial tomorrow at the same time, we'll check in the warehouse." And I have to call and clarify 10 times what is there and how with the order that they did not fulfill in full.
When I called again, no one picked up, I had to call a couple of days later. There, an "adequate" employee raised the issue, to whom I described the conversation with the previous person, he agreed that this was not normal and apologized for the "inadequate" one. He said the spare part was lost, it is impossible to order a new one, because it is not being produced.... He offered to refund the money.
I reset their account number on October 7. They promised money within a week. A week later, I called again, they said to reset my full name - which says that the week is lost, no one did anything. I sent my full name. After another week, I dialed again, they said that we had sent everything, the case is in the bank, which takes a long time to send. 2 weeks have passed, let me remind you. I asked to send a screenshot of the transfer of funds, they said we would send it tomorrow.
Of course, nothing was sent. Today 24.10 there is still no money.
Last year, I ordered from them and had to pay more than the agreed amount at the post office, they promised to return it, and I knocked out funds in the same way for several months. I vowed not to contact them, but I thought it was just an accident. No, it's not an accident.
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October 9
I ordered the original spare parts on 03/23/2020.
To this day, 09.10.2024, no spare parts, no money! The amount of 132 byn was fed with breakfast, I probably already ate breakfast in their dining room for this amount, or maybe I still owe 🤣
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1
September 23
It's a disgusting store. Regular "breakfasts" with delivery. They blatantly lie about deadlines.
"the courier will send it to you tomorrow," a week passes - "there is a weekend, you will have it in 3 days." then another week, and still no delivery.
instead of the promised 15 days, they have been driving for a month and will not bring them in any way.
I do not recommend it if the delivery time is important
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2
June 20
In February 2023, I made an order, made an advance payment, lied for more than a year, demanded a refund for 2 months of silence.If someone is faced with a similar situation, I suggest writing a statement to the relevant authorities.
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3
May 14
For this store, I will say this: come here and look for parts for your motorcycles among those that are available here!
If the parts you need are not available, then keep looking for them elsewhere. I highly recommend not to carry out orders with long-term delivery specifically in this store!
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6
March 29
Instead of the stated 35 days, 2.5 months, but as I understood it, this is still normal. At the last moment, they asked for another 10 rubles for delivery! My friends suffered too. I do not know people who would be happy with their work =))
In the megazip, everything is more honorable, but the terms are the same and the prices are lower if the order is more or less voluminous.
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2
1
March 9
I ordered parts for a motorcycle. They called and said the approximate delivery time is 4-5 weeks. As a result, it was delivered after 7.5 weeks. But this is not critical, because I managed to get my own by the season. They answered in messengers, not quickly, but they answered and informed about the status of the order
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2
1
October 4, 2023
And batteries and motorcycle parts are both excellent shops everywhere professionals, as well as in the same building car rental cars are excellent and inexpensive
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June 2, 2023
I ordered it twice in this store. The first order was said, if you pay extra, the order will arrive within 14 days. as a result, the order came in 5 weeks, but I had to constantly remind you that the money was taken as an order and urgent delivery + 50 rubles. The second order, I ordered a cage, the result is constantly fed with breakfasts, that allegedly the store does not work well, then they can't pick it up, then there is no time, and so on, when odin calls the same answer, we will call back in an hour and send it today, the result is fat from noodles on the ears. I do not recommend this store, the divorce is complete, there are a lot of promises, and in the toga - 0.
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3
3
February 27
The price is space, I waited for spare parts for more than 2 months, they never delivered, the phone was not picked up at all, I left a bad review on the site, they immediately deleted it, and then called back!
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2
2
July 18, 2023
I have ordered motorcycle spare parts more than once. Everything came quickly. Cool attitude. It's nice to deal with professionals.
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3
September 6, 2022
The scheme of work is simple.
Taking advantage of the trust and lack of similar stores in Belarus, they promise to deliver any original spare parts from Japan and the USA within 15-35 working days. They also take advantage of the fact that no one reads the scam agreement (the text can only be viewed when forming an order and there the delivery time is 150 working days = 210 calendar days = 7 months!!! After that, the period is extended indefinitely!! or the money is returned ...)
They take an advance payment of 100% and money for delivery.
After 35 working days, calls from the number linked to the order are not answered.
If you call from other numbers, random fairy tales immediately begin: customs delay, tomorrow arrives, there is no one to pick up at the warehouse, the car is already unloading... In Japan, in Finland, in Moscow, in Minsk, again in Moscow... It all ends with the words: "We will call you back within an hour..." As a result, no one ever calls back.
When you realize that this is a divorce, because the information about your order is immediately thought up and contradicts the previous one, and you realize that no one ordered anything, they convince you that they are ready to refund the money right now, but why... The spare part is about to be in your hands. We have to wait a day-a week at most... We will definitely call you back...
when you start swearing, they poke you with a scam and 150 working days. To the question: "So you promised to bring it in a couple of months before ordering by phone, and on the website the time is 15-35 working days...", they answer: "So you yourself put the bird "I agree" when ordering, confirming your agreement to wait seven months))"
So they drag out the time up to seven months. The money for the claim is returned not by a refund, but by a simple transfer to your account, so the commission for the refund of your money falls on you!
I paid for the goods on 12/13/2021, they went to my ears with fairy tales for six months, they returned the money on 07/05/2022, i.e. exactly before the onset of these seven months. So legally everything is clean.
Such is a voluntary interest-free seven-month contribution, a lot of lost nerves and a disrupted season.
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13
3
September 8, 2023
Absolutely tactless employees!
They talk with the use of non-normative vocabulary! Checkmate, etc.
They cheat with delivery dates and
They are exposed to money that is added with the approach of the order!!!
It is better not to mess with them!
Good luck to everyone…
See original · Русский
5
1
January 26
They display the goods as in stock, confirm availability, take online payment, then two or three days, do not send anything for a week. They do not take the phone, they write on the vast app that this is a work number and they say there are no audio calls on it, they will evade a refund until you start writing and calling all law enforcement agencies of Belarus, somehow the payment was returned.
Think before you pay, and if you paid first and saw the reviews after, try to get the payment back. Maybe you'll get lucky. But spare parts are available, do not wait for them. And by the way, they will block you everywhere very quickly in all communication methods....
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1
July 12, 2023
Before you place an order with this company, I advise you to read the reviews, especially the negative ones. You will be faced with constant promises, lack of goods and your money. This will continue for many months.
See original · Русский
5
3
July 6, 2022
Excellent service. I agree, there are moments with delivery, but these are really logistics issues at a difficult time for us. Otherwise, everything is in order, the staff is always in touch, you can always clarify the fate of the order, as well as find out the details of a new one. I was looking for arcs on my Bandos, I found them only here.
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4
1
December 3, 2022
There are questions about the delivery time, but not big ones. It's not the first time I've ordered spare parts. The originals are coming. Thanks to the team. It's all good. Further development.
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4
May 5, 2023
Many thanks to the guys for their patience, in such a difficult time, the delivery time stretched incredibly long, but the guys with the load from impatient buyers are coping well. All ordered goods are eventually fully delivered.
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3
1
April 9, 2023
Super,called,consulted,the prices are pleasantly different than on other sites, sent on the same day to Vitebsk..the next day I already have... oils and filters, all original..I advise everyone!!!🔥
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4
March 31, 2023
The only company that helped me with the trouble ... the crankshaft inserts were delivered in 5 weeks... Karl 5 weeks!!!(others didn't even accept the order). Thank YOU so much, respect and respect.
I will contact you again🤟🤟🤟
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4
June 19
A small range of products
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1
October 6, 2023
Thank you, guys, we have done it in 6 weeks and brought spare parts for the clutch basket👍🏻 I will still have time to close the season
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3
May 2, 2023
***. 15 matra made an advance payment through erip. There is no product. They don't pick up the phone. If there is another victim, we can write a collective statement to the police department to confirm the criminal case.
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10
4
July 11, 2022
One thing I can say is great. According to the delivery time, yes, but with this everywhere now. In terms of comfort of communication, assistance - excellent. I will contact you again. Well done. Thanks for the help!
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3
1
February 26, 2023
I ordered a rem kit.They said the delivery is 1 month .It's been more than that!They don 't get in touch .Viber is not responding!they say we 'll call you back in 30 minutes and sort it out .As a result, I'm calling without picking up the phone!
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7
3
June 6, 2023
They promise for half a year that the order will arrive soon, next week, they do not respond to messages. And this is not the only similar review
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2
3
February 13, 2023
I liked everything. We assumed two delivery dates. I chose it at a higher price. Everything arrived in 10 days. I was satisfied.
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4
June 8, 2023
Promisanki tsatsanki D.joy.I will not apply for a bad experience anymore.
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1
3
May 19, 2023
A good store, thanks a lot to the guys!
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3
October 23, 2022
A good choice, at a very profitable price
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3
August 21, 2022
The work is very poorly done, they send the wrong orders, then they don't pick up the phone.
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5
3