Polite staff. Good selection of spare parts. But it is very expensive, and the cost of work as a result has become higher than the stated 350r, which is $ 150. Not a word is said about VAT, which was even thrown on spare parts. The conclusion is as follows: if only you bring the spare parts yourself and apply only in a peak situation.
They mess up here, just like at any service station in the city. After the opening, they certainly tried very hard, it is clear that they wanted to develop an image, and then turned into another HUNDRED. Our office is nearby, so we take turns going there when absolutely necessary, and I could write a lot of stories here that would rate it a HUNDRED C's, but I put 4, I do not lose hope that they draw conclusions from every joint. Do not hesitate to tell them if you are not satisfied with something, it helps to make any service better.
Everything is bad. I signed up for suspension diagnostics. Something was knocking very hard on any hole. They diagnosed and said that the stabilizer rod was knocking, it was necessary to change the bushings - the price was announced at 30p. I bought the bushings and sign up again to replace the bushings, the price is said to be 35p. I arrived on the same day, I say by appointment, I ask the price again, they say 40p. He reported that at the diagnosis they said the price was 30p, by phone at 35p, and in fact it was already 40p, while no one had done anything yet. They said we would do it for 30 rubles. They took the car to replace the bushings, lifted it, a locksmith came for 1 minute, turned the bolt and the car hangs for 15 minutes. Periodically, some people approach her. (I've been watching the camera all this time). They called me to the car, brought me and said that they had broken the bolt, and since the car is 10 years old and Korean, this is not surprising. I TOTALLY AGREE WITH THEM, BUT! These are not garage coulibins, but a HUNDRED. Despite the fact that garage coolies do no worse, and sometimes even better. I'm looking at this rusty bolt, but it's not watered with anything, no WD40, no anti-rust liquid, they just came up and spun it on the floor, without doing anything beforehand, not in a swing, nothing like that. And this is the level of one hundred! Now they say your repair costs not 30p, but 250p. You need to remove the stretcher. And everything leads to the fact that I would have done it all myself. So that's what I'm getting at. It seems to be a good service station, and people are not bad, but they approach repairs irresponsibly. If they only know how to turn what turns and do not think before doing something, then I highly doubt the qualifications of specialists in this service station. It's good money, they didn't take it for a broken bolt). They also jump back and forth on the price, as if they take prices off their heads, it seems not on the market. By the way, it was NOT the stabilizer bar that was knocking, but the steering rack, the bushings turned out to be in good condition.
See original
18
2
Show business's response
S
Sergey Shaminko
Level 7 Local Expert
January 16, 2023
I changed the brake pads several times and serviced the calipers. Everything is clear: both the appointment for service, and replacement, and communication on the spot - everything is polite, fast, professional. There is a place where you can wait for the car, sit on the couch at the table and drink hot tea/coffee, while simultaneously watching through the camera on the TV how the "process" of repair is going on.
See original · Русский
3
1
Show business's response
А
Александр Александров
Level 3 Local Expert
January 8, 2024
I have already been serviced twice at this service station, there are no complaints, responsive staff, they will always call and ask, recommend what is better, the prices are quite adequate.
Quickly and efficiently...Well done
The prices are reasonable...keep it up !I changed the oil in my and my wife's car.... I haven't applied for repairs yet....
Good service, really skilled mechanics. The price is reasonable for the quality and comfort. They work normally by appointment, although there is no need to wait. I pick up the spare parts myself and at a price of approx. Cool collapse, normal equipment, cleanliness. There are always their own oils and filters, and there is also a battery store.
Excellent service , everything is transparent , cameras are in the waiting area !
Keep it up, I service the car only there and the prices are pleasant!
Great guys, I applied on the advice of friends for the restoration of the agm battery. I called up, agreed on the cost, 30 rubles for restoration from 4 volts, the car stood for almost 2 years.
I came to diagnose the suspension and reset the errors on the Mercedes CLS. Pleasant reception, polite staff, took the car quickly.
While I was waiting, I drank coffee, rested on the couch.
They issued a conclusion, told everything about the replacement of spare parts, and offered options. I will come to do it, I liked everything, thank you!
Perhaps the best service station in Minsk. Polite managers, masters are professionals in their field. We did a camber-convergence, tire fitting, everything is cool)And the master of the collapse is generally one of the best in the city! Thanks!
I was at this service station. I stopped by to find out which brake discs are in front (ventilated / not vent.) And find out the size of these discs. There were 5 options for my car.
As a result, they said which discs, but did not specify the size, like they will pick you up in the store... The worker who was doing the inspection was talking rudely.
If in short, then I am very happy with the trip to this service station.
They called... We made an appointment for an examination... have arrived... occupied... to the question when will they be driven??? They spread their hands . Not a serious approach. I will never go there again
I visited the service station for the first time on 03/16/2021. A complete dry cleaning of the Renault Scenic car interior was carried out. I was very pleased with the result, everything is at the highest level. As a result, the price turned out to be lower, agreed in advance, which pleasantly surprised me. Nowadays, it's usually the other way around... Special thanks to the administrator Alexander, who drew attention to some of the nuances identified during the dry cleaning process. Thanks to the staff for the quality work done, keep it up! In the future, I plan to be serviced only at this service station. I recommend it to everyone, the price is 100% quality.
Excellent service station, excellent staff who know their business! I changed the power steering pump, did it efficiently, told everything, at the request, also did suspension diagnostics, picked up analogues of spare parts. There is a preliminary appointment. In general, they found a regular customer. Thanks!
Good service, they do it quickly, and do not delay in time. I liked that there is a waiting room, and there is a TV in it, on which you can see what is being done with your car
Excellent service!
On a day off, it became nearby, because of low-quality gasoline (it became known later), the car refused to start ...
After a call to the service station, the guys drove up in a private car, dragged to the station and brought the car to its senses (replacing the fuel filter, an additive for neutralizing and removing water from the tank).
I paid only for the filter and additive, they took pennies for the work, advised how and what, in general, they left a SUPER impression!
Well done! Thank them very much!
I was doing diagnostics of the brake system with subsequent repairs. The specialist ordered all the necessary spare parts himself in front of me. The prices for services, of course, are higher than the "garage service stations", but the attitude towards the client is at the level, it was not a shame to ask stupid questions, they do not laugh at you and do not roll their eyes.
The spare parts arrived the next day, I brought the car and picked it up two hours later ready.
They issue documents with a guarantee.
Excellent level of service, qualified and courteous staff, professional modern equipment for car maintenance, as well as clean and cozy service station. I was very pleased!
At the suspension diagnostics, everything was sentenced to be replaced. For the sake of principle, I went to another place and there the master himself personally showed me that everything is normal, only the steering tip and discs need to be changed, but so far it is not critical.. I do not recommend this service station
Excellent service with attentive staff and reasonable prices!
See original · Русский
1
Show business's response
Олег
Level 5 Local Expert
January 10, 2023
I asked about the discharge of a new battery. The staff approached my problem knowledgeably. We carried out the necessary measurements, identified potential causes, gave the necessary recommendations and took my acc for maintenance. In return, they gave me a substitute so that I could move around. A very good impression of the service!
Without deception, the quality of the work performed is at the highest level. Reasonable prices.
I did a convergence on one axis (laguna 2), everything is super!
See original
1
1
Show business's response
Поль Жан
Level 4 Local Expert
November 12, 2023
Great guys, did tire service. Quickly efficiently without problems