River Palace Hotel
126 reviews
October 25, 2024
River Palace is an excellent location, and the service is just super, the hotel administrator acts promptly, speaks clearly and calmly to all questions that arise, the cleaning service cleans perfectly, everything in the rooms sparkles from the wet room to the main room. The kitchen where we ate, and everything is so delicious there, the buffet, the waiters are super guys!!! Thanks everyone. We had a good rest and there is a rooftop outdoor pool.
See original · Русский
December 21, 2024
The location is excellent, on the shore of the Urals, not in winter, it will certainly be very pleasant to walk here! The hotel is not new, but it is cozy enough, there is a swimming pool, a steam room, a fitness room, I liked the breakfast (there is a choice), the hot/cold water switch did not work in the shower, boiling water was pouring, the star was removed for this.
See original · Русский
February 4
The hotel is located on the embankment of the Ural River. The place itself is picturesque. The building has a very interesting shape and color. The rooms, at least where I was, are standard. There is an interesting playground with a swimming pool on the roof of the building. Our company often holds parties at this hotel. A wonderful place, I advise everyone to visit, for any occasion!
See original · Русский
June 14, 2024
A wonderful hotel! We stayed there more than once. The service is excellent. The staff is polite and correct. There are apartments and rooms. The apartments are very convenient for long-term family stays. There are outdoor and indoor pools. A great addition to the hotel's service. A wonderful and delicious Italian restaurant. And the location of the hotel is beyond praise: on the riverbank, with a beautiful embankment. Definitely, we recommend it for accommodation and recreation!
See original · Русский
November 22, 2024
The hotel leaves a mixed impression. Tired rooms, the wind blows through the cracks in the windows, the floor is covered in tiles, which does not add comfort. There is not a single place in two rooms to work at a computer, there is no normal table: either low coffee tables or a bar with uncomfortable chairs). But ... the mattress is comfortable, the shower is quite (watering can without lime plaque), there is an electric towel rack. Breakfast for 3+, there is no normal bar.
Now to the main advantages: a 25m pool in the basement, a location on the riverbank, there are establishments nearby. I'll stop next time, the advantages outweigh.
See original · Русский
February 2, 2024
The hotel is 4+, although the position is 5. The location is good with a view of the Urals, the embankment, the entrance is convenient. Facilities: 3 restaurants (1 on request for banquets), Italian cuisine prevails, pizza is very tasty. Advantages: There are 8 elevators, a restaurant and a bar inside, a fitness club, a 6-lane swimming pool, a summer restaurant and a rooftop pool. The furniture in the room is different, more in the old manner. K. The room has a separate bedroom, a good bathroom, carpet in the bedroom.
See original · Русский
July 22, 2024
Very good hotel, clean rooms, excellent mattress, good pillows, excellent plumbing, there is a swimming pool on the roof of the hotel. The staff is polite and helpful.
See original · Русский
September 6, 2024
The hotel is very cozy and comfortable. There is a rooftop pool, a pool on the 1st floor, a sauna and a SPA center. The staff is polite and friendly.
See original · Русский
February 21
Great location, delicious breakfasts, good service, cozy rooms
See original · Русский
December 19, 2023
The rooms are clean, everything is neat. Food and drinks, lots of choice, especially Italian food. INFRASTRUCTURE. centrally located, gym and super pool (on the roof)
See original · Русский
1
July 26, 2024
I don't know why 5 stars. At the reception, you are handed an envelope where you must familiarize yourself with the services of the hotel. The staff must be getting tired. Everything is simple in the room, there are smeared mosquitoes on the walls, etc. the TV is small, the bed is creaky, the Breakfasts are for three.It's a little sparse. There is a swimming pool on the roof, it was not possible to use it, there was bad weather. I won't be coming back here for sure.
See original · Русский
February 21, 2024
An old hotel, not comfortable, lack of service, staff on their own, you on your own. They checked me in for 30 minutes, I don't know what he was doing there, he was calling somewhere all the time, running, checking. But in the end everything worked out and I got a room with an iron key and a large plastic room number in a bundle. Back to the 90s. The room is not bad, but the surroundings are depressing. The pool is normal, but it's cold there, a sauna for two people. Really two. The third one will not enter, only standing. The fourth is just in line outside. It's a strange hotel. 3 stars.
See original · Русский
September 1, 2024
In room 12, there is a sewer, they could not replace or solve the problem. The administrator does not know the password for the Wi-Fi on the 1st floor. There is garbage in the flower beds. The sea is far away, the transfer is rare. It's uncomfortable. The SEA hotel in Alushta for the same +/- money is incomparably the best level. I won't come back, I don't recommend it.
See original · Русский
July 14, 2022
We stayed at this hotel in June 2022; in general, we liked everything- we lived in a two-bedroom apartment; the room is spacious, clean; the renovation in the hotel is already a little outdated and is asking for renovation, but not yet critical; among the advantages is an excellent location on the waterfront with a nice view; a rooftop pool and another indoor; hospitable attitude of the staff-went to the meeting and checked us in much earlier (at 9 a.m. instead of their usual check-in time at 14:00). What can I say if this hotel is even on souvenir magnets from Atyrau😄
I didn't go to breakfast (which everyone scolds so much in other reviews), but my husband was also surprised that at 9 a.m. (that is, a few hours before the end of breakfast), none of the dishes were updated.
See original · Русский
March 6
The hotel is in decline. The blanket is not tucked into the duvet cover, there is no toothbrush) there are empty pots at breakfast at 09:30)
See original · Русский
May 6, 2024
Nice hotel. But he's getting old. The bed in the room was squeaky. ;-))) the refrigerator did not work in the minibar. I couldn't cool the drinks. Otherwise, everything is fine
See original · Русский
1
February 10, 2023
Not a bad hotel is located in the center of Atyrau on the embankment. Competent staff at the reception desk (they register quickly and answer all questions). The room stock is not new, but it is maintained in good condition. On the roof there is a swimming pool with a relaxation area and a summer restaurant and bar open in the summer. The main restaurant is not big, but it is quite cozy. The cuisine is mostly European and not to say that it is delicious. The restaurant staff is responsive, they work quickly. The hotel is not big, there are many employees of local oil and gas companies.
See original · Русский
July 19, 2024
I spent 3 nights here, lived on the 2nd floor, something was constantly dripping behind the wall. I went to the gym, and a part of the false ceiling collapsed in front of me, from under which water gushed onto the floor.
The breakfast is meager, but acceptable. There is a swimming pool.
See original · Русский
January 5, 2024
A good hotel. One downside was the terrible breakfast (despite the fact that the chefs and the rooftop restaurant remained excellent). On the contrary, the main competitor (Renaissance) has super breakfasts (like 15 years ago). That's why our whole company is now staying at Renaissance. Viva Italia, we need to fix the situation.
See original · Русский
May 2, 2024
Excellent hotel, very polite staff, varied menu, soft beds. Probably the best hotel
See original · Русский
July 23, 2023
The rooms are good, the service is decent, I liked the restaurant especially, the variety room could be done better, two swimming pools: one on the roof, the other on the ground floor. This position is very convenient for me.
See original · Русский
1
July 20, 2023
The hotel is a little tired, for this money it would be possible to provide better service, I am glad that there are two swimming pools, one on the top floor, which is very pleasing. The rooms are spacious, the breakfast is also good, the only thing that needs renovation, as well as a solid four in general.
See original · Русский
1
April 6, 2024
Expensive, very expensive. The hotel is old, with all the consequences. But it's still not bad for Atyrau. They are trying to keep everything in working order and are constantly repairing something.
See original · Русский
February 16, 2024
Nice hotel, delicious food in the restaurant. Unfortunately, I did not have time to use the full range of services provided by the hotel.
See original · Русский
May 6, 2022
I really liked this hotel. The rooms are good, the location is convenient, there is a restaurant.
There is also a gym, a swimming pool and a sauna.
I didn't like the pricing policy. For early check-in 2 hours before the appointed time, they charge 100% of the cost for the room, which is already not small.
See original · Русский
June 7, 2024
Excellent hotel, located in the center, clean and comfortable
See original · Русский
January 18, 2023
The hotel is a little outdated, it doesn't look very fashionable. The choice of food on the restaurant menu is small. The location is good, near the river and a good place for walking.
See original · Русский
March 27, 2023
I have stayed at this hotel several times, I like the service and the cuisine. A solid 5%. I also liked the location, there are rooms with a beautiful view of the river:)
See original · Русский
June 20, 2024
A great hotel, the rooms are large, there is everything you need.
See original · Русский
June 19, 2022
Three only because of the rooftop pool, excellent location, shower accessories (very high quality) and the view from the window in the evenings (if you get lucky, the windows will look at the embankment). Breakfast in this hotel is simple 👎👎👎 The interior is outdated, stuck in the early noughties. Guys, we need to change something, your breakfasts are a guard, especially for those who have the most important part of the day!!!
See original · Русский
3
1
April 18, 2023
The hotel on solid 4. I've been staying here every time on my way from watch and on watch for a year now. The staff is helpful, despite the fact that one day they forgot to wake me up when I asked and missed the bus. The breakfasts are quite satisfactory, the buffet is quite good. The gym is good. The location is very good. In general, the hotel is on its own money.
See original · Русский
1
2
June 26, 2024
a good hotel, though it has not been renovated for a long time. the service is at the highest level!
See original · Русский
November 27, 2022
A good old hotel. The rooms are always clean, the brand is kept well. There is a rooftop pool and an open-air bar, but only in the warmer months. A huge hotel, you can get lost 😅
See original · Русский
August 30, 2024
The food in the restaurant is not particularly varied. I would not give five stars to the hotel.
See original · Русский
January 26
There is no prayer room! They say we can't read.
See original · Қазақша
February 14, 2022
A very decent hotel. Has an honest 5*. The main feature is a luxurious gym and a 25m swimming pool, 4 lanes. Another rooftop pool is open in the summer. The room service is very good.
The breakfasts are excellent. The location is the best in the city - on the embankment of the Ural River.
See original · Русский
3
September 9, 2022
Everything is OK. I stayed for 3 days. The breakfast is varied. I didn't visit restaurants, but I visited the rooftop pool. A very sophisticated payment for the services of the pool bar. A colleague praised the fitness center. There was an incident on the road, but it seems that the issue has been resolved, and if not, then I will add a review.
See original · Русский
1
October 1, 2024
The service is not the same as 7-8 years ago...
See original · Русский
1
July 12, 2022
There is a gorgeous swimming pool and restaurant on the roof of the Renko Hotel. View of the whole city, lots of sun. It is also great for children. The food in the restaurant is good!
See original · Русский
September 11, 2024
Cleanliness, comfort, I really like it
See original · Русский
2
March 6
The embankment is super.
See original · Русский
February 17, 2022
A great hotel. Location, cleanliness. The rooms are not renovated new, but not tired. The breakfasts are good, the gym is on the level. Surprisingly, the prices for accommodation are very low.
See original · Русский
3
1
October 23, 2023
The rooms in the hotel are beautiful, all the amenities are there. The breakfasts are delicious.
See original · Русский
June 27, 2022
Great rooms, friendly staff, fitness and pool are free, view of the river beach, the food is quite good, I will stay again!
See original · Русский
3
1
September 7, 2023
A nice pool with a twenty-five meter water bowl and a shallow depth of 1.2 meters. Diving from the side is traumatic and prohibited. Cleanliness is on the level!
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1
October 26, 2024
Nice hotel
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February 26
Like everything)
See original · Русский
October 23, 2022
Excellent hotel, courteous staff, not a bad pool and gym. Breakfast at the highest level
See original · Русский
July 2, 2024
The hotel is a little outdated. It's time to upgrade.
See original · Русский
December 17, 2020
Nice hotel. The room has a large and comfortable bed. The large size of the bathroom was also surprising. Everything is clean and tidy. There are two TVs, one in the room and the other in the kitchen. Channels for every taste and language.
Breakfast is good too. The service is courteous and courteous.
I liked it! I recommend.
See original · Русский
