Rixos – the highest level of service and atmosphere
We recently did a tour at Rixos, and I had the honor to perform here. Everything went according to the highest standard
Location: Nazarbayev Hall is spacious, stylish, ideal for large–scale events.
👨🍳 Staff: attentive, polite, always ready to help. There is a high level of service.
Setting: luxurious atmosphere, everything is thought out to the smallest detail. I took a lot of photos and videos – the impressions will remain for a long time!
It's a pleasure to perform here. Great sound, lighting, organization – everything is at the top level! 🔥
I definitely recommend this place for events and just relaxing.
✅ I attach photos and videos – see for yourself, everything speaks for itself
If you need the perfect service, Rixos will not let you down
Beautiful interiors, cozy rooms, high-level service. The pool in the spa is warm, sauna and ice font, snow chamber, beautiful hammam. Excellent cuisine, varied breakfasts. I definitely recommend it.
It's a really beautiful hotel, but the last time we checked in, the TV didn't work, and it was never restored. The coffee machine was not working, which, to be fair, was replaced. In addition, the faucet in the shower switched to hot water all the time. I had to hold the faucet with one hand and wash with the other. To top it all off, we were not given the documents for accommodation because something happened to their system. I think you can build a service for that kind of money. There are no complaints about breakfast, pool, gym.
I proceed from very strict criteria. The building is advertised as the most prestigious in the city, however…
If I list it, I will have to spend a lot of time, I will just say that there are disadvantages and they are visible even at the entrance to the building, I will not talk about further than that. It's a good building with good service, but not for the most prestigious in the city, it's a pretty sturdy middle-class man.
Lunch business lunch is quite tasty and varied, but somehow I was not impressed with the assortment.
Although....
There weren't many visitors, maybe that's the reason. There was no fruit
A magnificent hotel, which has all the conditions for guests coming from different cities. The prices correspond to the service and the conditions created
Unfortunately, the hotel by rooms requires renovation in order to regain its former charm. The flow of tourists from Hindustan is affecting , perhaps. And the time has come. The atrium is as good as ever. The kitchen is good. It's always cozy. It was once a favorite hotel. But not now.
The hotel as a whole is not bad, among the advantages: a good breakfast, general comfort, distance from the airport. Of the cons: the room may get broken, broken. Overall a good place to stay
I stayed at this hotel for the first time. I've heard a lot about him before. But to be honest, I was not impressed. The interior is in the style of "expensive- rich". Many interior details have already worn out and require repair or replacement. But most of all I was unpleasantly surprised by the breakfasts. For a hotel of this class, the breakfasts are very poor, very much. Rather, I will not stay here anymore.
A beautiful building, conveniently located in the "old", historical part of the city. Meets the standard of "Rixos" - good rooms (I didn't like the pillows a bit - personally, I prefer tougher ones), service, excellent chef in the restaurant (I recommend ordering fish). However, there was no small wine list - and even the selected "prosecco" was not in it.
Super service, complete cleanliness, delicious breakfast, friendly staff, convenient location, Rixos is the best hotel in Shymkent, I think no one argues with me🔥✅
A chic hotel, pleasant breakfasts and a spa are probably the best offer for the south of the republic. Of those that are nearby, it is better only in Turkestan ... or in Tashkent))
Everything is at a high level. Spacious rooms, polite staff, daily cleaning. Free spa for guests. Located in the city center. I liked everything, I recommend you to visit.
The staff is very polite (thank you very much!), the rooms are comfortable, the coffee machine is available, the cleaning is of high quality, the breakfast is excellent, the SPA is excellent (I recommend massage), the exercise equipment is decent. A couple of significant disadvantages are poor noise insulation, the presence of a karaoke bar in the hotel (one drunk singing visitor, apparently, was more expensive than the sleep of many hotel guests - he sang until 2 a.m.). Plus - live music (piano, saxophone) on some evenings.
VERY COOL, EVERYTHING IS THERE, THERE IS a swimming pool, a children's pool, massage, toy hana, there is also good food, boutiques, VIP rooms, etc. I advise you to go there!
We rested there from 5 to 7 May, everything is clean. But I wanted to bathe the children in the bathroom, bought chemicals, washed the bath myself, but the hotel bath turned out to be for beauty there was no plug and the hotel did not provide it to me. Cleaning is carried out every day, but you need to invite them because they do not have enough staff for cleaning. Vacationing staff at the SPA are not given a towel without a reminder! They also do not allocate lockers! The weekend SPA is very dirty. The staff at the SPA is not friendly. The staff does peeling in the hammam and leaves the door open so that they feel comfortable, but we vacationers are not comfortable and it is very cold! The Cavrolan in the room is covered in stains.
The rooms have been in need of renovation for a long time.The bed linen was clean, but there was a hole in the sheet.The price does not match the quality.
A good status hotel, but you should be prepared for the fact that there will always be a lot of people downstairs, as there are crowded establishments downstairs
The hotel has completely deteriorated . Upon check-in, the trash can in the bathroom was full, there was a dirty towel hanging, there were two bags of food in the refrigerator, the temperature in the room was 28.5, the air conditioner did not work, the drain in the bathroom was clogged, the water did not drain, the handle of the water temperature regulator was loose, you need to wash with boiling water. To get through to the reception, you need to go downstairs. Regarding the air conditioner, it was suggested to open the balcony. The next day, upon returning to the room, the door to the room was open.This is not a 5 check-in hotel , it doesn 't even pull for 3 . The breakfasts are still good.
Great hotel in Shymkent! Oriental-style rich interiors, delicious cuisine! It was a great anniversary! We ordered beshbarmak - delight! Thank you very much for your hospitality! The children are delighted with the pool and the hammam! Adults from massages and comfortable mattresses after all the celebrations! Special thanks to Maria Telina, the Guest relations manager, for organizing the holiday and accompanying it!
A very good hotel, probably the best hotel in Shymkent. Especially striking are the breakfasts, luxurious, very tasty croissants, desserts in general are bombastic, I especially recommend trying cheesecakes for breakfast. The hotel is in the style of "oriental chic". There is a nice spa with a large swimming pool and a separate one for children. There are many saunas. There is an atrium and a large event hall. Everything is beautiful, expensive and with good service.
A chic hotel, the interior will not leave anyone indifferent, it feels like you are in a palace. I really liked the SPA area, especially the freezer room. The breakfast is varied, even Dor Blue cheese can be found!)
14.01.2024 I am on a business trip to Shymkent . There is a restaurant on the 2nd floor, and the waiter did not disappoint me very rudely.The waiter is receiving an order by shouting from afar if I call through the call button.I couldn't find out the name of the waiter because there was no badge.. When the next waiter asked, Damir replied.The waiter who served me rudely was named Damir.No one told the waiters to call the administrator..
The most luxurious hotel in Shymkent, and maybe in the whole south of Kazakhstan.
The reception staff is weak, I had to wait for check-in until the staff finished their business. I also had to be reminded about extra beds twice, although 5 hours have passed since the first request.
The room is not bad, it's too pretentious for me, but this is the concept. There is a coffee machine in the room and a small supply of water and coffee capsules. A huge minus is that the air conditioner was working, then it wasn't working. It was especially bad at night, because it was noisy outside and the balcony could not be opened (in the photo, the temperature in the room).
There are gorgeous bathrobes in the room, but of course you need to specify the size, there was a small bathrobe.
The hotel has a very cool spa area. Adult and children's swimming pool, hammam, steam bath, Finnish sauna and snow room. The latter is generally a very unusual thing for a hot climate.
The breakfast is not bad, there are all the traditional European stories. The delights include red and white fish and cheese with mold. And if breakfast, which is included in the room rate, is normal, then dinner is clearly weak. Both the kitchen and the service are three-star, a maximum of three plus. In general, I do not recommend dining in a restaurant, it is expensive and there are many minor flaws. There is nothing deadly, but there are cheaper and better places for dinner.
I liked the SPA and hammam as well as the pool, but dubak, it's cold, slippers are issued in size 43.44, after the pool it's better to wash off your hair with a balm, but you won't have to carry it with you, and the prices seem to be all inclusive
As always, the meeting of the guests is at the highest level, starting with the security and reception desk before leaving the hotel. After checking in, I immediately go to the spa, as usual, after the flight. Shymkent knows how to create a guest service for regular hotel customers, each meeting is like the most honored guest.
Expansion, prosperity, and well-being for the whole team. I will be happy to return if possible.
The city center, free secure Parking on site. The rooms are clean and cozy, all hygiene supplies are provided, quick check-in. There is a hammam, but it is small. A clean swimming pool. Gym on the 1st floor
A good Spa, there is a "snow room opposite the sauna, I meet this for the first time - cool!
Very friendly staff!
Cleaning the room is perfect!
Special thanks for the massage! I don't remember exactly the last name, but something close to "Nemishina" is an excellent specialist.