Rixos Water World Aktau
1217 reviews
July 22, 2022
We had a rest on July 13-21, 2022.
The territory is clean, well-groomed, there are many sofas and armchairs with cushions and tables. A pleasant relaxing smell in the halls and ... even in the restrooms.
The staff - well done everyone! Very friendly, responsive attitude towards the hotel guests. Only in the restaurant-dining room, the waiters do not always have time because of the large influx of visitors.
Lobby bars are a breathalyzer's dream, as if they got into duty free, only there are no price tags. There are also many delicious non-alcoholic cocktails prepared in the bars, alcoholic ones are also on top.
The hotel's dining room restaurant is great! A good and very tasty variety. Excellent desserts, low sugar, which is unusual.
The water park conditionally consists of 3 parts: for toddlers, for children 4-14 years old and for 14+. There are not so many adult slides, but they are good, only it's a bit high to climb. There is a minus - monstrous queues for slides (except Malyshovsky), so it is advisable to ride there in the first and final 1.5 hours of the water park.
The amusement park is excellent, it is also divided into zones: up to about 6 years old and for older ones. The queues are also huge, BUT hotel guests are given a fast trek bracelet (out of turn according to ours) and ride at least until you drop, and there are enough cool attractions there.
The pools on site are excellent, near the lobby bar and delicious ice cream in waffle cups. There is a pool in the water park with a tidal wave, but there are a lot of people there (locals come).
The sea... oh, the sea. The water there is clear, shallow, black algae near the shore. BUT fu beach is sandy, uncomfortable, at a great angle to the sea, the sunbeds are far away. In a swimming enclosure at the bottom, sometimes there are some stones that you can hit with your toe. Few swim there. After the storm for several days, the first 10-15 meters of water are in silt and algae, but this is removed by tractors.
The rooms in the hotel are comfortable, clean, cleaned every day. Comfortably.
Check-in from 14.00, check-out from 12.00. The monstrously lame and terribly inconvenient internationally accepted system. BUT, you are IMMEDIATELY given a hotel guest's bracelet upon arrival and you can use EVERYTHING except the room. Things are either thrown at the reception, or you can put them in a free storage room. Upon departure from the room, the bracelet is also not picked up until the guest leaves.
The kids' club is full of nonsense inside the building, there are few toys, some are broken and scattered. Unless it's okay in a room with video game consoles. Although every hour there are various interesting activities and master classes for children: water makeup, treasure hunting, dancing, cooking, etc. Up to 3 years old, children definitely have nothing to do there, but 4-8 years old due to activities may well be boring.
The evening activity here is peculiar. Children's only half an hour from 21.00. In half of the cases, the cutting of NON-childish dance club songs sounded and the music pounded into the ears with terrible force. Why the successful Turkish experience with an hour-long children's disco and excellent not very loud music is not used is completely unclear.
Adult discos are divided into 2 types: someone is trying to sing (some artist or group) to deafening music or normal songs (Western 90s and 80s, modern pop music) under the control of a DJ.
And yes, they smoke in bars and near pools here. The hotel is not cheap, so they mostly smoke electronic cigarettes, but there are also egoists with ordinary ones who will not be confused by the presence of some children, pregnant women and just other people. There are very few egoists with cigarettes, but alas, they are there.
Bottom line: my family and I really enjoyed our stay at this hotel. I definitely recommend it as a replacement for Turkish or domestic (with exorbitant prices) vacations. The impressions are wonderful, but the disadvantages do not spoil it in any way.
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13
2
August 24, 2022
We had a rest from August 14 to 25, 2022. I liked the hotel itself, the large territory, the water park, the amusement park. The rooms are new, clean, cleaned every day, there were no questions about cleaning. The service in the restaurant is excellent, the waiters are great. The cuisine, unlike Turkey, is a class, everything is our way, borscht, noodles, pilaf, meat to choose from every day beef lamb, turkey, chicken. From sea products, shrimp, fish, squid rings, etc. For alcohol, bottled beer ephesus and goat, dried fish for beer, cheese, crackers, nuts. In a strong way, it's generally excellent, Chivas, Martel, Ararat, Jameson, beluga, etc. The sea is certainly not black, but it's fine, shallow 100 meters from the shore and cool, but it's refreshing in the heat, 22 degrees, who doesn't like to have a warm huge pool with sea water. There is a children's club for children, children are occupied there and they like the most important thing, they go every day with joy, in the evening there is a disco. For adults, volleyball, all kinds of sports programs,
live music in the evening, a disco, once there was a beach party. In general, I liked everything, I would love to come back.
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3
May 3, 2024
A chic hotel with an excellent amusement park. The food is delicious and varied, high-quality alcohol. The sea is only cool.
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December 16, 2023
I went in winter. There are no crowds, no queues, everything is free and accessible. The rooms are clean, cozy, everything is comfortable. In general, everything was great . I'm still going there for the New Year.
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August 20, 2023
Great family vacation. Attentive staff. Every day there is a children's show, a water park, an amusement park and much more. Food for every taste . I really hope that they will stay at this level.
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3
July 26, 2023
A wonderful hotel for a holiday, including with children. The room is great, the drinks are of good quality. Children's club, water park, amusement park - entertainment for every taste. Saltwater swimming pool
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3
July 30, 2022
A wonderful country! The wonderful city of Aktau! Incredibly responsive and friendly people! We took a taxi, called from the hotel (you can take the bus, but it runs according to schedule). The hotel is lovely. We ordered the transfer in advance, because we were flown by 5 people, 2 adults and 3 children (9L,5L and 10months). The transfer was waiting for us upon arrival, the driver met us. I drove fast, but carefully))) We arrived around 11 o'clock, and they check in from 14 o'clock, but with small children it is inconvenient. This is probably the only disadvantage. But we were immediately put on bracelets and we could move around the hotel. All-inclusive meals and imported alcohol included. There is one large heated swimming pool with sea water on site. There is a Jacuzzi pool, but there is an age limit of 16+ like. There is a water park with 2 kid zones, 1 teenage and 1 with huge slides, children can also go with their parents, dive into a shallow pool (about 120-140 cm deep, convenient if a person does not know how to swim). There is also a heated swimming pool in the water park and the waves are turned on by time.There are attractions. Not only hotel guests, but also residents of the city come to the water park and attractions, but there is no crowd. Rescuers are on duty every 5-10 meters, whistling non-stop (that is, they are vigilant)))) The rooms are stylish, the cleaning is timely. The kid was provided with a playpen bed, although he had to ask the administrator 5 times. There are a lot of bars on the territory. The food is varied, if you have been to Turkey, it is no different. The sea is cooler than the Mediterranean and Black and not calm, but we were comfortable. The beach is sandy, there are a lot of shells, but we didn't come across any sharp ones, the children were happy to be punished in the sand.After leaving, my daughter forgot a teddy bear, without which she cannot sleep. They called the hotel and asked to send it (for a fee), it was about 5 days ago, they said they would send it, but for now it's quiet. After 10 days, I will add the review whether the bear was returned or not. Or their (hotel staff's) friendliness ends after you leave the hotel🤷♀️
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4
August 15, 2023
Excellent hotel, wonderful staff, excellent food. Of the minuses, there are no pharmacies, since they rest here mainly with children, the medical staff is at a very low level, so you need to take medicines for any case, of course you can order the delivery of medicines from the city, but the price tag is many times higher.
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1
October 22, 2023
The scales of this hotel are simply mesmerizing! You can't think of a better place to relax with children! It's a pity that it's warm only in season. I visited this hotel in autumn, it was cold and I couldn't taste all the delights of this place) But there is a large heated outdoor pool. And of course the SPA is space)
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1
June 20, 2023
A gorgeous hotel. It's really a water world, lots of pools, a cool water park, a theme park. The rooms are spacious, stylish, clean, regular maintenance, cleaning. The food is delicious. High-quality alcohol.
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November 9, 2023
Very kind staff and lots of entertainment programs for both children and adults. There are many different sports that you can try out at different ages, and there is even ballet for children! There is also a gym, with exercise equipment, mirrors, choreographic machines and a good coating.
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March 23
Kaaaaaty liked 3rd day I went to eat and unadi pool steam room in the evening I went to the concert Bolek birthday I went to congratulate me on the cake
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1
1
July 21, 2024
A great hotel really for 5 stars. The food is varied and very tasty. Drinks are also in a large assortment.
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1
October 14, 2023
A great hotel, everything is clean and tidy, a decent gym and spa. It was in mid-September, the season was closed, so it was not possible to ride in the water park. There were few people, but for me this is the most)
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September 2, 2024
I liked everything. Delicious food, wonderful, attentive staff, especially Azhara. We will be glad to return.
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June 25, 2023
I liked the rest, a good modern hotel, hospitable Kazakhs😀 I advise you to relax with children, I will also note a huge amusement park and a water park. The concept of the park resembles the Turkish amusement park Land of legends
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July 21, 2023
Vacationed with my son in June 2023 at this hotel. I want to say one thing, this is the best place to relax, staff service at a height, clean pools and water parks. The heated pool, the rooms are clean and well renovated. The territory of the hotel is very large, there are a lot of different attractions for children.
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1
May 4, 2024
A wonderful hotel. It has everything for relaxation. There is a wonderful water park and amusement park for children. The diet is varied. Luxury Infiniti pool. Cool animation. Comfortable large standard rooms of 35 m2. I definitely recommend it for holidays with children of all ages.
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October 26, 2022
A chic hotel, a delicious and varied buffet, excellent rooms, a large territory, a huge warm pool, SPA, bar is open all the time, friendly pleasant staff.
Among the disadvantages: I couldn't adjust the climate, it was hot. The sink is clogged. The pressure of the soul would like to be stronger.
In general, I am very satisfied, I want to come again. Thanks for everything, and to the chefs separately!)
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June 10, 2024
Everything is fine , but there is almost no red meat on the all-inclusive menu, just chicken. A lot of baklava , but no pistachio . It 's just not Turkish like that . Otherwise, everything is fine .
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2
October 16, 2023
A great hotel, I am delighted, especially a huge heated swimming pool, entrance with a lagoon effect, only 500 meters long!! There is also an amusement park and a water park nearby. Food, service, bars - Beyond praise!
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September 11, 2022
The best place is Rixos World Water Aktau!!!The staff is polite and attentive. Very varied and delicious food. Alcoholic and non-alcoholic beverages. Interesting entertainment programs for children and adults. And most importantly, there is a water park and an amusement park for all ages nearby. The room is very large, spacious, huge bed, three of us slept. Cleaning and refilling the bar every day. I highly recommend this particular hotel! 06.09.2022
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3
July 9, 2024
The hotel is super, I recommend it 100%. The only sea is shallow and like a lake . But the infinity pool is beyond praise!!!
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1
July 25, 2023
The staff is polite, the rooms are clean. They clean it every day. Compared to Turkey, the rooms are very clean. The territory is large and clean. There are no words about the water park. It's just great. Alcohol was everything. Whiskey, champagne, wine. Anyway, everything was great. We were also happy about the pool. It is very convenient for children.
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2
June 11, 2024
The hotel is great. I didn't like the food, the hotel level is 3 stars. The children's park is good, I liked the mini club. Infinity Pool 🔥
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November 21, 2024
The sea is not particularly good, from the opposite shore (Azerbaijani) it is noticeably better. There are no questions about the hotel, everything is very good
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August 6, 2024
Minus the food - it's not Rixos-it's Kazakhstan. For this, Rixos has a huge minus, if you read the reviews you need to change something, but everything is OK for children. A family-friendly hotel!
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June 20, 2022
Nice big new hotel. The rooms are quite spacious. My family of two adults and two children comfortably cleaned the standard room. In addition to the large bed, there are two wide sofas in the room, where not only a child but also an adult can comfortably fit. For stays of more than 7 nights, you will be upgraded to a room with a garden view and a sea view. If there are rooms available. We were given a room with a sea view, there was such an opportunity. Food: the quality of the food is good, but rather monotonous, compared to the other five in Cyprus and the UAE. There is always chicken, beef, turkey, fish. Soups, salads. Lovers of strong drinks will like it here: Chivas and McCallin 12 year olds, Martel. The quality of alcoholic beverages is excellent. But juices are nectars, the maximum was apple "juice" with a juice content of 50%. Elite alcohol and such "juices" are not clear. Although the hotel is family-run, there are many children. And there's a big kids' club for them here. However, they can sit with children under 3 years old, but only until 12:00 and for an additional fee (2000 tenge per hour). Older children can be left there unaccompanied by an adult. A HUGE plus: free and free access to the nearby park and water park. Water slides, rides, Ferris wheel - everything is free, there are few visitors, so you don't have to wait in line for the attraction. The sea is clear, but slightly cool (June). Fortunately, the pool has the same seawater and heated. Another huge plus: the hotel manager is always in sight, will help solve a difficult problem, if it arises at all. I gave it 4 stars for the following reasons:
1. Monotonous food
2. Long-term waiter service (to order drinks, either you go to the counter yourself, or you order through a waiter who has to be caught, and sometimes they completely forget about the order they made. But they are working in this direction, and the head periodically inserts pistons. The result is visible: they are getting faster). There are few waiters when the restaurant is fully loaded: waiters bring orders, they also clean and prepare tables. There are clearly not enough hands for everything.
3. This hotel accepts children's camps. On certain days, there are a lot of kids in the pool, just a huge bunch. There are none in the restaurant, but they occupy 20% of the pool, so you have to go to the opposite edge of the pool. But you can find places!!!
4. The hotel is positioned as a non-smoker, but this is not the case. They should have designated smoking areas.
Bottom line: there are a lot more pros than cons. A good analogue to Turkish hotels. I recommend the hotel to visit!
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21
August 10, 2023
A wonderful hotel on the shores of the Caspian Sea. Not far from the city of Aktau (Shevchenko) where he was born. All-inclusive meals. Bars in the lobby, by the pool and by the sea. The room is gorgeous with a view of the courtyard and beautiful sea sunsets. There is a water park nearby. The entrance to the hotel is free of charge.
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March 15, 2024
In general, I liked everything very much
But there is not enough movement for adults
I would be bored without children)
For a family holiday with children - great
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July 15, 2022
The hotel is class and met super. We checked into the room within 15 minutes. And we didn't wait for 14.00
The food is excellent and varied, and there are a lot of seafood and fruits. There are also many different sweets for children (marmalade, marshmallows, etc.)
There is also a wide range of drinks in the bar.
The bed linen was changed every day. All toiletries were given out in the flesh, up to a washcloth for a shower and a shaving machine.
The pool is comfortable and clean. There is a 16+ swimming pool
Various themed parties were held every evening.
There is also daytime animation (in the sports corner and water aerobics).
The water park is great, although I am not an extreme person, I did not ride down the slides, but the children liked it.
The amusement park is open only until 21.00, but the children have tried all the attractions more than once.
The children liked everything and so did I.
However, the sea did not please us, the current brought algae and there was cool water. But we didn't swim for long a couple of times.
But children prefer the pool.
Something like this.
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October 5, 2024
We had a good family vacation, but there are nuances, some attractions do not work and the service is very lame.
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September 2, 2024
Great hotel. Everything is new, the service is on the level. Of the disadvantages, for a family with two half-grown children, the price tag is not humane....
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December 2, 2023
I was very surprised, a worthy RIKSOS project in Kazakhstan, you can even say that it is a Turkish oasis in the Kazakh steppe, everything is like in Turkey at its best. Food , accommodation , sports , animation , water park, swimming pool. Probably the best family hotel in the post-Soviet space.
I recommend it !
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March 19
It doesn't go to 5 in any way
You can't go into the sea, it's all muddy and knee-deep.
The service for Riksos is weak, there are few staff
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June 25, 2024
A cool alternative to a vacation in Turkey, but while retaining all the advantages of Rixsos. The only thing you need to pay attention to is the temperature of the water in the sea: it is colder than in Turkey. This is the specifics of the Caspian Sea.
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August 22, 2023
Great hotel. Everything is of high quality, there is a water park, carousels and swimming pools. A magnificent Spa. There is a lot of entertainment for children and adults. Comfortable rooms are cleaned once a day.
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March 17, 2024
This is a great hotel! It's just great with kids! The food is delicious, the rooms are clean, beautiful, the staff is helpful! I will be happy to return
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December 7, 2023
A gorgeous hotel. Clean, cozy rooms. The water park and amusement park are just super. An ideal hotel for families with children. The UAI system is at the level.
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3
July 29, 2023
Turkish hotel in Kazakhstan. Service, food, rooms, entertainment at a decent level. Getting from Moscow is faster than getting to Turkey. Let's go again.
An important caveat is that the sea is cold, but it was not important to us. Suitable only for holidays with children
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1
April 21, 2024
I advise everyone! EVERYTHING IS Great! THE MENU IS GREAT! It's clear! Fresh air! Staff 👍👏 I was there 2 times in April, I liked everything!!!
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December 26, 2023
A pearl for Kazakhstan. Not a single comment. Excellent staff, excellent cuisine, excellent pool, good spa. Delight!
Serik, thank you very much!!
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February 26, 2024
Rest at the hotel
Going anywhere is not an option there. Either it is very expensive, or it is unclear with whom. But the rest in the hotel itself is just awesome. There is definitely something to do, the water park is huge. The food at the hotel is very good, varied and changes every day. Evening fun for adults and children is also present. So, it's better not to find a hotel vacation. Although everything has its own comparisons
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1
September 16, 2024
Very cozy, beautiful place, polite staff, delicious food, beautiful location, COOL SEA, CLEAN AIR, COOL ATMOSPHERE, I RECOMMEND IT TO EVERYONE
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1
August 22, 2024
The service is at the highest level! I have never received such attention from the staff to the guests. The territory is huge, stunning views and delicious food!
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January 8
Nice and beautiful hotel 🏨 that there is a wheel of education and so on
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September 21, 2022
Very beautiful interiors, paintings on the walls, rooms, restaurant -decorated with taste. Beautiful young guys, boys and girls - staff , polite, friendly. Very clean,
The toilets are clean, they have everything you need, including a bidet.
The restaurant's menu is a hotel delight - a huge selection of very tasty dishes and drinks,
The pools are wonderful, the water is warm, even the sea did not disappoint - at the end of September it turned out not to be cold, although it is more pleasant in the pool))
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3
December 12, 2023
It was one of the best vacations! The food is amazing, the drinks are good. The kids' club is open until late in the evening , there is a lot of entertainment . Sports activities are diverse and every day . The main heated pool
The only disadvantage is if you left something somewhere, the staff will not return it to you until you arrange a scandal!! I lost my beach bag myself , no one saw it , and at the end of the rest I managed to find it at the reception.
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1
September 17, 2022
Overall, the hotel experience is not bad. The territory is huge, well-maintained, the rooms are good (we had a sea view). Three days later, the water stopped draining in the shower, the master was called and he quickly fixed everything. The room has everything you need: a safe, a kettle, a TV, all the accessories are in the bathroom, even a washcloth. I didn't really like the dining room - it's huge, it's very loud and sometimes there were no empty tables (and we were out of season, in September). The food is mainly: lamb, beef, pasta, potatoes, vegetables; a bunch of strange salads; desserts are meager, some colorful with cream, as purchased in large boxes. Once there was pilaf, delicious, but rather monotonous. There are three swimming pools on the territory, one giant common, the second on the territory of the water park (which is wave) and another adult (where people with children came every day, who were chased; why come and throw tantrums is not clear ... but, this is a feature of Russian moms). The wave pool is small and smelly😂 They give out one towel per person to the beach, in my opinion you need to either do unlimited, or at least two. One towel is missing. Unlimited bars, good alcohol: Martel, Chivas, Absolut, all sorts of Baileys, etc., beer (Efes and Kozel), they just surprised me, a good assortment. I think that in the summer it's tin, it won't be crowded, but in September, going to warm up is a great option. The water park and attractions are included in the accommodation, a couple of slides did not work, but it's fun to ride a couple of times.
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1
August 11, 2023
The hotel does not reach 5 stars. Among the advantages are swimming pools, attractions. The sea is shallow, but we were lucky to be warm (we entered on August 06, departure on August 13). The food is quite varied, but on the second day of my stay, I got poisoned. I called a doctor, who could not be found, although I was told that the medical center was on the 1st floor. Today, on August 11, the electricity was turned off for 3 hours, there were no clear answers when it was turned on from the reception.
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1