Roc Varadero
85 reviews
November 29, 2024
Rest at the end of November 2024.
At first it was good.
Free WiFi +
beach with sun loungers - for 3
Rooms - for 3———
Bars - for 5+ beer, rum, cocktails are always in abundance!
Now!
!"all inclusive"
And everything is "off"!
The most interesting thing is nutrition.
More precisely, its absence.
For two days, because of some people with cards on a string, I can't get into the dining room, and if I do, I have to queue for a kilometer, and big ladies in grandma's dresses will still board you.
In general, after 2 days of hunger, I went to the center to eat normally.
You won't get enough of beer alone!
Think about it! The hotel!
If you bring in a crowd of ill-mannered ladies and gentlemen who just came to devour, and they really swept everything off the tables, and there was literally nothing left!
Arrange additional food areas for these people, the benefit of the size allows!
Separate the flies from the cutlets.
Score 2 only for the fact that the bar has friendly people and you are always welcome!
Think about it!
See original · Русский
3
1
January 21
The worst hotel I've ever been to.
For food: the queue at the canteen before breakfast, lunch and dinner, the second queue for pancake fritters / chicken / pork / pasta, clean cutlery and plates end in the middle of breakfast / lunch / dinner, eggs were seen once in 10 days, cheese was a couple of days, as well as bread. The smoked sausage ended on the third day of our stay. There were no fish. There was no ice cream for 3 days, the rest of the days were either chocolate or vanilla, only for lunch and dinner, that's all that was sweet, not counting pineapples, papaya, guava and jams made from them. In the end, watermelons appeared, but they tasted bad. The restaurant had almost everything the same, only with clean plates and cutlery. I managed to eat fish in the Cuban one, but only pork in the international one. Rum, beer, sprite, sugar, coffee and cola are also running out on the bar or not at all.
The room was cleaned every day, but the room was still dirty, they left a tip every day for this, they only made the bed. There is no shower gel or dental kit. The shower is terrible, and the hot water ran out one day. The windows in the room have huge slits. We weren't very lucky with the weather, it was windy and the room was cool. I never turned on the air conditioner. At the time of my stay at the hotel, the vacationers lost their phone, headphones, children's toys, sunglasses, forgotten on the hotel grounds, as well as personal belongings left in the room. Also, beach towels were not given to all vacationers.
It's a long way to the city center, and it's a 15-minute walk to a taxi in the evening. There's a free bus during the day, but we're RUNNING OUT of seats!
The Wi-Fi works well only for one vacationer from the room, and then it can be turned off.
There are plants and thorns on the beach. The sand is worse than on the public beach in the center of Varadero. The entrance to the water is not shallow. There are always free sun beds.
Animation all day, only it's in Spanish. Disco for half an hour after the evening show until 23:00.
See original · Русский
1
April 2, 2024
Amazing place, hotel, staff
Great food, as diverse as possible in Cuba, games, animations, dancing all the time, we caught Valentine's day, celebrated on a grand scale, we caught dinners on the street 2 times, God, it's a delight, how the staff tries to make everything as comfortable as possible, I was satisfied with everything and tirelessly thank my tour operator, who she told me to go with the child to this hotel ❤❤❤❤❤love and happiness, for a long time, there are more than 5 thousand pictures and videos in the archive, here is only a small part of what was delivered
See original · Русский
2
1
October 26, 2024
Russian russians have been to this hotel more than once before, the impression was more or less positive, there was a Russian-speaking staff, the service corresponded to Cuban, this lies in the fact that Cubans, Canadians are served first and foremost, and Russians last, although they pay the most money. We arrived this October, we are currently here, and we are completely shocked that even the average hotel has slipped into full heat. There is no hot water (although 50 g is stated) there is no water pressure above the 4th floor (they add a little when local Cubans come for the weekend), the towels are all worn out, dirty, torn, (with which they tried with the maid to choose from a sealed package from the cleaning) bed linen of the same level and quality. Cockroaches were killed more than once in the room, and a bunch of jumping small midges. Previously, they gave out toiletries (toothbrush, paste, shaving gel, razor, soap, shower gel, shampoo for each guest) now they give out one gel and shampoo for 2 people and then, as always, you have to ask every morning and preferably with a present and a tip. Previously, good rum was poured in bars (there was a legendario, Santiago de Cuba) now they pour some kind of moonshine from plastic bottles, cheaper than cheap. The Russian travel companies in our case Biblio Globus, as well as Pegasus, Anex tour, declare all inclusive, but in reality the hotel completely lacks a Swedish line , the proposed two-course menu has no choice, earlier in the morning there was an omelet, fried eggs, now only an omelet of millimeter thickness, since they say they can't spend a few eggs on each, before in the Swedish line there were a couple of three varieties of ham, sausage, different types of cheese, now there is none of this, but it is cut into portions so thinly that you can see through it like through glass, hot soup has no choice at all, the second is either rice or pasta, and a piece of chicken, fish or meat, fruits ; pineapples, mangoes, bananas, there is nothing, they say that they do not have green watermelons, only cucumbers from vegetables, no milk, no cocoa, juices are diluted with ordinary water. The whole buffet is presented; breadcrumbs, grated carrots, beets, cucumbers, small green watermelons, a little ketchup, cinnamon, the best thing is that there is honey, all this is worth air conditioning from morning to evening, probably so as not to spoil before the arrival of local Cubans who come on weekends and devour everything like locusts, but for them there is a plus that they are served in comparison with the Russians in the first place, we do not know maybe because of them, but we did not see desserts, but about dessert it is unlikely since it was not there all the time.For dinner, the same thing is offered in the same portion order through the waiter , who are waiting for tips. Animation is currently completely absent, although there used to be mariachi, the musical Havana, and in general an art director who organized various competitions and performances of artists. There are two pools, you can swim in the smallest one, but you can't swim in the big one, so as not to clean it. The beach is free of shells and leaves, they also do not clean it this year. The representative of the host party from the company Harmony Tour partners of Biblio Globus are just another intermediary between the tourist and the Cubans, they absolutely do not solve anything. We raised the question of moving to another hotel, because even without paying attention to the indifference of Cubans, shabby old furniture, ancient interior, dirty towels, Still the lack of hot water and water pressure and the non-coincidence of the declared all-inclusive portion meals, which is a cheaper service, this is a violation of the contract of services provided by the tour company the basis for relocation . A representative of Harmony Tour or Biblio Globus offered us to pay through him in cash dollars for accommodation in another hotel , and for the money previously paid to us to go to court against those who sold us a ticket or against the head office of Biblio Globus in Russia for a refund of previously paid funds.We offered him to use the funds we had already paid for relocation, go with us to the room and confirm our claims, go with us to the dining room to evaluate the service, menu, availability of all inclusive and all those services that his company in his person is obliged to provide us, but he grabbed his helmet jumped on a motorcycle and sped off to Cuban distance in an unknown direction and never returned to us again.We continue our quest.If we survive, we'll let you know what happened next.Let's live the Glory of Russia!
See original · Русский
5
February 19, 2024
I liked everything about the hotel. We settled in quickly, even though it was 4 a.m. The rooms are clean, cleaned every other day, linen and towels were also changed.
The food in the restaurant is not bad, you will not stay hungry. The territory is very large and beautiful. There are two swimming pools and bars near them. There is another bar in the building, so it generally works around the clock. There is a coffee bar, the girls make a wonderful cappuccino and goatee.
The only drawback is poor sound insulation. And if you come across noisy neighbors who return from the bar in the morning, then... Well, who's lucky!
See original · Русский
4
4
March 22, 2024
The most ordinary hotel in Cuba. No better or worse than others in their condition. The rooms are old, the furniture is too. The doors to the balcony are opening with great difficulty. Apparently, there has been nothing left of the rollers in the doors for a long time, so every opening is fraught with a fall of the door. Permanently demagnetizing room cards. Upon check-in, we were able to get into the room from the 4th time and only with the help of the hotel staff and a magic programmer. Why this cannot be done before the arrival of tourists is unclear. In the next room, people got into the room from the 1st time, but they could only get out the next day closer to lunch. The lock was broken, and it was impossible to open either from the inside or from the outside. The staff did not react at all in the evening, and in the morning they had to be reminded several times that people were closed in the room so that they could somehow move.
For the entire duration of your stay, 2 or 3 (if you are lucky) towels are allocated to the room with incomprehensible stains, which it is better not to pay attention to. Dilapidated bed linen also has its own shade of worn and washed. The linen does not change during the entire stay, so you need to immediately orient yourself in the sheets where your feet are. It is better to do this by spots and holes. They are more careful with holes, they tend to increase quickly. Spots for every taste and color. And where do they get such paints? The rooms are cleaned, the quality is for an amateur. It seemed to me that she practically does not depend on money and chocolates, if only they put a bottle of water.
The dining room, which is also a restaurant, is recommended to visit from the very opening. Only at this time will you be able to see, albeit sparsely, a set table with a fork and a knife. After the first visitors, the cutlery passes into the category of unwashed, i.e. dirty, and there is usually no way out of this category. But we are also not blindly sewn – to spite them, we will wash ourselves and use it! At best, the waiters look at the sufferers with surprised eyes, at worst they snap at them in Spanish and declare that they still know English. The visitor always has a choice in which language the waiters will scold and abuse him. And God forbid you ask for wine for lunch or dinner, Encroach on the holy! For particularly persistent waiters, there are usually 2-3 empty wine bottles on the desktop. If it is not clear, choose the language of communication of the waiter and you (as indicated above).
The quality of the food is extremely unusual for us, but it is impossible to condemn chefs for this, they simply do not know how to do otherwise. The amount of absolutely tasteless (rather inedible) The food is strictly controlled by the staff, especially cheese, bacon and butter. You got boiled eggs – you're lucky, omelet – the day was a success! There is fried meat. A pork leg is being fried right in front of the eyes of the sufferers. If you're lucky, you can eat raw (i.e. with blood), or burnt, but you can also come across normal! There is fried fish. It is clear that the food situation in the country is extremely bad, but if a year earlier (though in another hotel) the chefs and waiters stole after they fed the visitors, then here, apparently, before.
The hotel staff has its own commodity-money-commodity relations, in which it is impossible to be on the sidelines. The bartenders at the pool bar exchange alcohol for meat at the snack bar, in the lobby the bartenders use the services of the canteen chefs. The cleaners of the territory easily come to the bar for beer and so on in a circle. Moreover, this is done quite openly, without hesitation. Well, a suffering tourist is not always so lucky. Rum and others. alcoholic beverages can run out quickly. If earlier it could have been that something was missing, now this is the rule, and if there is something, it means that the car has failed and the staff will do their best to restore justice. I would like the hotel administration to take care of its employees and allocate them a larger transport. In the fact that it is currently used, it is not very convenient to transport luggage earned by honest work for a shift.
In short, I strongly recommend not to waste money, time and nerves for the benefit of this hotel and its staff.
See original · Русский
9
March 14, 2023
The date of stay at the hotel is 14.01 - 20.01.2020. For me, the hotel is simply gorgeous (if you only need to lie down for the night). The beach is magnificent: sand, waves, pelicans and a bar nearby. The center of unhurried can be reached on foot in 20-30 minutes. How Cubans learn from the crowd of Russians at the market has remained a mystery to me. Maybe a spot on the shoulder. The food is excellent, buffet style. You can choose from what has already been prepared, or they can cook something right in front of you. The local rum is above all praise and you wake up cheerful in the morning. Yacht trips followed by lunch on an island in the ocean will be remembered for a long time. My wife still remembers swimming with a dolphin with delight. There are no photos left because the day before the flight, the phone was drowned in the ocean. A walk around the city can be carried out on a tourist bus, you will travel the entire island in a little over an hour. Prices are the same everywhere. If you take something with you, it's better to take it from the airport from duty free. The prices are the same, but you can take more.
See original · Русский
3
1
March 19, 2024
Roc Varadero - All Inclusive
Average score on Google
2.8
105 reviews
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Natalia Grigorieva
3 out of 5
just in the Google service
Hello everyone. Just yesterday we arrived from Cuba, had a rest at the ROC Varadero hotel. What I want to say is, all the good reviews are straight lies. I'll start with the rooms, if you want a nice room + sea view, you need to pay extra. We paid extra and our room was normal, but the hot water in the room was exclusively at night or early in the morning (in principle, they have problems with water, especially hot). If you don't feed the cleaner, she will clean poorly, or maybe not at all, so we left a dollar every day. A small cockroach was seen in the room, but really one) There is a refrigerator in the rooms, but it has not been washed for 100 years and most likely does not work. There were no doors in the wardrobe, the safe was opened with a card, not with a password! And so in general, the room is normal to sleep with. As for the hotel, the elevator worked alone, barely traveled, it was not very pleasant to climb the stairs, because it was very dirty, they had not cleaned there for a very long time, bottles, condoms, etc. were lying around. The men's toilet in the lobby was flooded, you can go there by boat) The toilets often did not have soap and papers (they basically have problems with this). Beach towels were given to us once for the whole vacation, i.e. they are not changed there from the word at all, not to whom they did not get at all) Bars are very often empty, everything is poured in plastic cups (sometimes they were washed) To pour beer is a separate story, you need to stand in line. We adapted and poured into 1.5 liter bottles, but we also had to feed the bartender) There was often no Milk and coffee. In general, they often did not have something. The Internet is terrible, mostly good only in the lobby and then limited.As for the food-to be honest, it's terrible:1. These are long queues in the morning for scrambled eggs, at lunch for meat. 2. I had to get forks, spoons, glasses 3. Meat, cutlets were constantly undercooked, I had to force them to cook 3. The food is not all salty, the salt on the tables is all petrified, it was not possible to salt the food 4. The juices are diluted with tap water 5. The fish was only once, basically there was always only chicken breast and fatty pork and often everything was undercooked. There were no shrimps. From vegetables:cabbage, cucumber, pepper, pumpkin and that's it. From fruits: pineapple, goava and papaya. There were no sweets at all. Bread was only in the morning in the form of rolls. In general, the food is brrrr. 6. To enroll in Alaska, you need to stand in line from 8.30-10. We were in the Cuban One-everything is the same as in the Dining Room, we just didn't stand at the cutlery. We also visited Casablanca 2 times, the first time we didn't have enough Lobster, and the second time they gave us Lobster, because we signed up early. In general, it's still a quest.
As for the beach, they don't clean the beach at all. The only good things there are the ocean and the sun.
The city is about an hour's walk away.
The conclusion is for me personally:if I ever choose Cuba for a vacation, which is unlikely of course, then I will never go to this hotel:the service is very poor (it is rather absent), the food is bad.
See original · Русский
2
February 20, 2024
We had a rest in February 2024. We really liked it, a large beautiful area with picturesque views, a magnificent beach and ocean, azure water! Two buildings, but one is not working. There are a lot of vacationers.
We lived in the room on the 6th floor, cleaned every day, swans and landscapes made of towels 😍 We did not pay extra for the room, as a result we were given a view of the lagoon, but this did not upset us, we watched the dawn every day, because the sun rises from this side
I still didn't understand how Wi-Fi works, but it worked out to send a message, take a photo or watch a feed, it catches best in the lobby, but it crashes very often. They didn't buy a SIM card, they were well fed, they weren't hungry, there were a lot of different food. The only drawback in terms of nutrition is queues, the staff are very friendly and friendly, but they do everything slowly. You have to wait a long time for hot food to be cooked. By the beginning of breakfast / lunch / dinner, the doors were closed, a large crowd was accumulating, everyone wanted to go in first, and they could also delay the opening for 5 minutes. Not thoughtfully, and this spoiled the impression a little. I would also like the territory and the beach to be cleaned more often. After evening parties, cups and some napkins were left on the street in the morning
The guide from Pegasus, who is only interested in money, is upset, does not answer questions about how and where, tries to escape immediately, although this is his job, as it comes to tours (money), he is immediately cheerful, friendly and in no hurry🥴
In general, we are happy with our vacation, this is the first time in Cuba, the place is gorgeous, it was worth it 😍
See original · Русский
2
1
April 20, 2024
Good day, at the moment we are resting in this hotel for 3 days, what I want to say: we do not pay attention to the rooms and cleaning, but in terms of food it is just terrible, there is not enough food catostrophically and today they came up with the idea to launch 4 people into the dining room and everyone outside the door should wait for them to be launched, people in the hotel is not small and it is unknown when we will eat, I do not recommend this hotel, so the dining room is half empty and everyone is standing outside the door waiting for a queue
See original · Русский
2
April 25, 2024
An ordinary hotel for unassuming people
The main thing is the Atlantic Ocean!
The rooms are tired, the bed linen is very tired
The cleaning is bad, the food is even worse
And what did you want from the public sector? Apparently, employees cannot be fired, even if they do not go to work at all
See original · Русский
1
November 8, 2024
Very bad! Service 0 , don't get fooled on excursions, ride everywhere yourself , it's much cheaper and more interesting
See original · Русский
2
October 2, 2023
so, the hotel ROC VARADERO or rock VARADERO, how you will look for it, I do not know.
We rested in the middle of September, from 16 to 26.
At the time of arrival, they tried to divorce us. Unfortunately, I didn't remember the names of the employees. They offered an additional payment for a room with an ocean view - 20 bucks for all 10 days. Obviously, this money would go into the employee's pocket, but it's not a very large amount. We agreed, but we only had 100, we haven't had time to change yet. What started the concert with an attempt to exchange dollars for pesos at a rate 2 times lower than the real one. After arguing that we were ready to pay, but we had nowhere to change, and they had no change, I said that we would then change the room to a regular one. To which my mc was told to try to change the money before the end of the shift of these excellent employees, or we would be moved to a regular room. We left to get drinks, and a few minutes later my mc went to take a picture of the canteen's working hours. He was caught by a receptionist boy and said that he had "agreed" and we could live in a room just like that))))))
The food at the hotel is bad. The food is the same every day. For breakfast, they make scrambled eggs or an omelet (over-salted, it's better to ask for no salt at all) and pancakes like pancakes (not wow, but I kept on them). There are different smoothies, juices, but I haven't tried - there are a lot of flies around. Of the fruits we had with us were guava, pineapples (good!), watermelon (no, like fodder) and papaya (I can't appreciate, not my fruit, it seemed tasteless to me). For lunch and dinner, the same food. We saved ourselves with rice and minced meat or chicken legs. What is fried in front of you, for which there is a queue, is always unroasted inside, raw. The pasta was overcooked, but sometimes you could also eat them. I didn't even try to take what were called salads or snacks (various mixtures in common plates) because of disgust and fear of poisoning. Well: we didn't get poisoned, although each of us suffered an intestinal disorder on one day (on different days).
The service, of course, is zero. We left tips and gifts to the maid, she washed the floor from the sand for us, it seems that she changed her underwear once (with a stain in one place was replaced by a stain in another place, so it was probably new), one (for sure) I changed towels once. Maybe even twice. They are not perfectly clean, so it is not always clear whether they have been replaced or not. The cleaner was Lundres, on the sixth floor, there are no complaints about her)
By the way, the elevator button does not work on the sixth floor. One elevator works on all floors (sometimes the second one works, but a couple came out with us, opening the doors with their hands). From the sixth, we either went down the fire escape to the fifth and left from there, or through the door of the camarera (cleaning lady) we drove a service car.
We did not meet cockroaches until the last day, on the last day we saw them just in the workroom when we were leaving the service elevator. The guys said they saw it in the dining room. I, thank God, have not met, otherwise I would not be able to eat at all)
The beach is good, there are enough sun beds and umbrellas, the ocean is clean, both the surf zone and the ocean are cleaned of algae. there are bulls all over the beach, of course, but this is tolerable. Sometimes garbage washes up from the ocean, we threw everything in the trash if we met something along the way. The ocean was cool in the morning, warm in the evening. It has nothing to do with the hotel, but I tried to concentrate on the ocean, otherwise I would have been completely upset.
In the rooms, the shower is not removable, wash as you want))) it works and thanks already. Our air conditioner worked well, we turned it on for a while while we were away, so it was always cool in the room upon return. Not for very long, but it was
As for alcohol, I will say that I saw it, since I didn't drink it myself: sometimes there was beer, sometimes not. Once there was even a shelf of cans, which surprised us very much. Rum has always been there, they make some cocktails with it. Pina colada has never been made) for non-alcoholic: there was always water (it has a strange taste, but definitely from bottles), local soda (orange is the least sweet), pineapple juice (it seems natural). The juice of guava and watermelon was not very good. Get ready that after this hotel guava you will smell about everything. The coffee at the lobby bars is delicious.
In general, if we are going to return to Cuba, we will consider hotels of the Melia chain and above, because it is mentally very difficult without food and normal drinks. We have never seen seafood. Avocado appeared on the last day, although there is a mountain of it on the market.
Cuba itself is interesting, specific, it would be interesting to study it more, but I definitely do not recommend the hotel.
See original · Русский
7
October 12, 2023
Disgusting hotel, In Cuba for the second time and if there was such a hotel for the first time I would never have returned here. Now for the hotel :Lack of drinks such as sprite fanta and corny carbonated water, pour plain water from under the faucet), alcohol is the cheapest in bars there is no wine, not polite staff and lack of normal food in the dining room, there are no vegetables only cucumbers, the location of the hotel (very far from the cent and the main road is hard to get, and when the spill is at all in the swim))), in the Ala Kart restaurant, they pour half a glass of wine and do not give supplements, you feel extremely disadvantaged when you give such money for a vacation. Coffee is poured into plastic cups for Russians and normal dishes for foreigners and Cubans. And on weekends, a bunch of local color (Cubans) come and there is a terrible queue outside the doors to the dining room. The elevator is a separate topic for a very long time, it stops in a chaotic manner and only one of the 3 works, for the number of people about 300, of course, mockery.
See original · Русский
7
1
December 17, 2022
Good time of day. We have been staying at the ROC Varadero Hotel since 11.12.2022.
Russian Russian is spoken by few people, but there are some bartenders and admins at the reception who speak and understand Russian. They are all responsive and will always help with any request. We were checked in immediately upon arrival at 8.00 in the morning, first offering breakfast, and then we were given room keys and connected to the Internet (the password to the Wi-Fi is given for 10 hours and then, if necessary, extended).It was my birthday on the day of arrival, and after learning about it, the girls handed me a bottle of rum and settled me in a room on the 6th floor with an ocean view (and when booking a tour, about 8000 rubles had to be paid for a room of this category).
There are three elevators in the hotel, but only two work, and sometimes the first one does not come to the 6th (our) floor, but we do not get upset and walk, it is very useful with an all-inclusive system.
Rooms: everything is a little old, but it is uncritical, the balcony door does not close well. Take a rope to dry things on the balcony, although they do not dry completely, as the humidity is high.
The shower and toilet are working, although the toilet drain button is stuck (((, but I don't want to waste time waiting for a repairman. The refrigerator did not work when moving into the room, but it was immediately changed, now everything is OK. The TV is working properly, but we did not find any programs in Russian)). 1.5 liters of water is put in the room every other day. The room is well cleaned, it is done daily, pleasant surprises are left on the beds in the form of swans, hearts made of blankets. Here's a cookie with towels.... there are two small towels in the room for two and others are not provided. We got out of the situation by taking a large beach towel from the maid, which we use after a shower. Instead of tipping, we leave chocolates and sweets on the bed, and it is also welcome to leave money. For tips, as well as payments in local shops and markets, I recommend exchanging euros and dollars for local currency, as it is more profitable.
Restaurants and bars of the hotel: the hotel has a 24-hour bar on the second floor, delicious coffee and tea are prepared on the ground floor, two more bars on the street: by the pool and on the beach. The pool is beautiful and large, but we haven't swum there yet, as the ocean is just a fairy tale. The hotel has its own beach with free sun beds. There are always guys on the beach who control order and safety. The entrance to the ocean is smooth, the shore is shallow, there are no underwater animals. If you walk to the left to the pier, you can see a lot of fish there, which you can feed with bread 🤗
Walking to the right along the beach, you will find a flock of pelicans. They can be fed with fish, which is given by a local resident for a small fee. Just puppy delight!!!!
The hotel is located at the very beginning of Varadero, you can get to the city center and return by free hotel bus (according to the schedule).
Having traveled all over Varadero by public bus for $ 5 (this ticket can be used all day), we realized that the location of our hotel is very good, since it is located near the center and at the same time in a quiet place where there is no tourist fuss.The hotel has an entertainment program every evening, but we sleep and I can't say anything about it.
Fruits are scarce: pineapples, papaya, guava (because it's not the season). Rum 🥃 and cocktails from it in all bars in unlimited quantities 🥳🥳🥳!!!
The Internet is connected at the reception, for 10 hours (but it constantly crashes, and you have to re-enter, in short, you can live with the Internet, but you can live), after 10 hours you can extend it again.
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1
August 16, 2023
Terrible hotel, counting the days when you get home. Flies are everywhere in the dining room, sparrows are flying, the food is monotonous and not tasty! There are huge cockroaches in the room, they slept with the lights on all night! Many people, including us, had stomach aches, with all the ensuing consequences. There is nothing to do with children here at all. I heard how the men were outraged that they had run out of alcohol and they can be understood... dirty Windows, towels are so terrible that they only wipe their feet and then give one piece at a time. Of the advantages, only the friendly staff. This is our second time in Cuba and believe me, there is something to compare it with. Let's go to this hotel according to the good reviews, that's who writes them.… I do not advise anyone!
See original · Русский
4
February 13, 2023
I stayed at this hotel for 10 days. At first, the hotel seems old, but in the course it opens the eyes of the hotel is slightly outdated. The grandparents were sitting in the bar. I thought I came to the boarding house at first. But then it turned out that the young people were on the beach, often on excursions, some in the city. In general, this hotel is probably the coolest in category 4, even the cheap five, I don't remember the name (about Starfish) is worse than ours. Even the same occidental is worse than ours (visually, plus there is a bungalow type). In general, one of the advantages is the food, everything is delicious. Not like the Turkish top five, of course, but there is plenty to choose from. You want fish, you want pork, you want chicken. There are three Ala carte restaurants. There are burgers in one (not bad), although it was made dry for us. Italian (generally super), by the way, the pastry is much tastier in it than in the dining room. And the third one, I didn't remember the name of where they make burritos. The food there is of course for 3 minutes, but there is the coolest interior. The hotel also has a gym, it's hot in it. I've never seen anyone there. Rum and beer are delicious, flowing like a river. Cocktails are all different and according to the mood. You can catch 7 and 8, from which it is better to drink clean with ice. The later the evening, the more likely they are not to be found. There are three basikas on the territory - children's, 80cm, 1.30-1.50. there is a bar on the basik where you can order a cocktail without leaving it. Animation seemed so-so in the early days, but this is only at first glance. We got to Cuba twice a day, that's something. All the food is on the street, free coconuts, cocktails, grilled meat. Soup (of the same type), burgers. Deck chairs, concerts by a professional Cuban band, contests with a rum draw. Folk songs. One day we caught the day so far, the bike arrived, also super. All kinds of performances by the art group. You can also grab burgers in the area between the pool and the stage when the main kitchen is closed. The advantage of this hotel is its territory. Exit through the beautiful paths with palm trees, then along the terrace board and immediately onto the sandy beach. In the Pegasus hotel, for example, there is no such picture, there is only one port. You can play volleyball, chess, and many people speak Russian. And very well. I can tell you where and how to buy rum for not expensive, absolutely the same as in the state store. About cigars too. Where to buy shirts, T-shirts, summer suits for $10 in Varadero.(many people there ask for 20-30 dollars. Not that are not trading below 20! A good exchange rate is 150, someone will change you at a good exchange rate at the hotel. But you can change it right at the hotel at the rate of 150-160 per dollar. Euros, in fact, are needed only for the purchase of a hotel tour. There is a category of maids who provide services outside the price list. There is a pier to the left of the hotel, where you can feed colored fish. If you go to the right, about a kilometer away, you can kill pelicans with your hands. Lobsters come to the hotel 1-2 times a week for free, but not in the common room😏If you want to eat lobster separately, go to El Rancho. There is a free bus service from the hotel. The schedule is at the reception on the left. If you decide to go to a club, I do not recommend the Beatles (there are 100 people in line) and there is nothing interesting there. There is a club opposite the Starfish, I don't remember the name. The entrance seemed to be 10 dollars. There is still not far from the ship's restaurant. And keep in mind, taxis practically do not go to our hotel, because after lunch the tide is rising and the road is slightly flooded. And at the sight of a small salt puddle, no one will go. Because salt will eat up the car, there are no car washes, there is nowhere to buy cars, it is very expensive to repair. They will ask for 15-25 dollars, bargain up to 10. I drove beautiful convertibles all the time for 10. If they refuse, negotiate before the first puddle. From there, it is already 1-1.3 kilometers on foot. The center is 7 km away from the hotel. It is often more profitable to pay in pesos. For example, if it says 250 pesos beer ($1.5), then they are already asking for 5 dollars (at the official exchange rate). If you want 150 each, go and change what is better and do it. In order to change it, you can change almost everyone you meet. I recommend storing valuables, including clothes and cosmetics, in a closed suitcase. There were isolated cases, even leaving dollars and chocolate for tea. Personally, everything was OK. You can not leave your nightgown, the swimsuit is drying on the bed. Even used underpants will be taken away, because there is poverty, and all that is on the bed is tea. It's really possible to exchange Russian vodka for a Havana club rum) it's really even more expensive to resell the phone, but here you need to worry a little)
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August 2, 2023
We have been since 07/24.23. It's terrible. I've never written about hotels. I want to warn you. Of the 3 elevators, 2 are working. We were stuck in one for 20 minutes. The letter is called, the ventilation is not working. It's just terrible. They screamed and screamed. The number cards are constantly not working. They say don't keep them with phones. They didn't keep it. Before the day of departure, they could not open the room for more than 2 hours. At the same time, it was at night. Do not go to this hotel.
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May 19, 2021
I had a rest in November 2019.
Among the advantages: the cost of accommodation with an all-inclusive function, a variety of meals, including restaurants and bars, a private beach in the immediate vicinity.
Cons: distance from the center and places of entertainment (cafes, shops), although we did not find any special entertainment in Varadero. The furniture has probably not changed since it was built, as in principle no repairs were made. We went to breakfast, lunch, and dinner in our building for the first two days, then we started going to another building. In our building, it was necessary to stand in line to get inside the restaurant, the dishes were poorly washed, we had to wait for them. The second building was less populated, so they began to eat there.
They did not drink alcohol from the hotel, they bought it in the store. The coffee at the bars is so-so.
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October 5, 2023
Disgusting hotel, filth, mess, pigsty. The lazy staff gather in groups all day and chatter. The food is all disgusting, the meat is all raw. There are no plates and appliances. There are no towels in the rooms. I do not advise you to come here
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December 17, 2022
The furniture is a bit old, but it's not critical for me, since I'm practically not in the room. They clean it every day, put a liter and a half of water every other day. A broken refrigerator was found at the entrance, which was immediately replaced. The view from the window is awesome! The food is quite decent. Lobsters, I think, are not fed in one hotel))) vegetables, meat, fruits according to the season... Entertainment programs in the evenings. I will definitely come again!!!
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June 11, 2020
Not a bad hotel. Good food, quite varied, every day in addition to various meat dishes, side dishes, various pastries and ice cream were given for dessert, there was only passion fruit and pineapples. On the street, in the 24-by-7 mode, they gave hot dogs and hamburgers of local preparation. The disadvantages of drinking were from alcohol, they gave only some low-grade rum, but it was good beer, cola and various soft drinks were very much diluted - almost like ordinary water. There were some homemade juices in the dining room - whipped passion fruit with water, it tastes like crap. In short, the drinking situation was not very good. Various musicians performed in the hotel buildings every day. The location of the hotel is also excellent - almost directly on the ocean coast. However, you will have to choose either with an ocean view, these rooms are often not free, only if you are lucky, but there is practically no sun in these rooms all day and it is very damp in the rooms themselves - there is a stench of mold all over the room, air conditioners will not even save, because they also stink of flowers. Or take it to the other side - there is of course a worse view, and some kind of factory is beeping around the clock, the squeak from that factory is all over Varadero. But if you don't pay attention, it seems to be normal, but sometimes at night it still prevents you from falling asleep. But in these rooms there is sun all day and due to this there is no dampness, as in rooms with ocean views. In short, the hotel rooms have their pros and cons. Of course, there was Cuban sloppiness in places, but in general I liked the hotel, as well as Cuba itself, but a trip to Cuba is a one-time trip, of course it was worth going, but I won't go again, because there is simply nothing to do there after a few days.
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April 7, 2024
I liked everything, there was enough food and a variety
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August 31, 2022
The hotel is old, at one time Commander-in-Chief Fidel took the oath of office here. Everything is interesting.
The rooms are poor, the food is not very good, the assortment is meager. The staff asks for rewards for everything, when exchanging currency for COOKIES, they frankly cheat. In short, there is no service.
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February 14, 2024
The Internet is often turned off, it is dark in the rooms, dirty dishes and it often does not happen
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January 4, 2020
The beach is super, pelicans swim nearby) it's a long walk from the hotel to the center of Varadero, we took a taxi - up to 10 € one way, wi-fi catches on the ground floor and sometimes on the second (1 hour = 1 €, cards are sold at the reception) , take a rope and clothespins with you, there is nowhere to dry thingsIt blows off the chairs and railings on the balcony. You shouldn't expect good service, but they don't go to Cuba for it) Food...you will not stay hungry, but you also do not need to count on a "Turkish type" buffet) fruits, vegetables, beef, chicken have always been there. The staff is cheerful, polite, and not very efficient. Cola is not tasty, but the rum is wonderful) take thermo mugs, they will pour directly into them in the bar))excursions can be bought from lifeguards on the beach, cheaper and more interesting. Eeeeeee....I REALLY WANT TO COME BACK!!!
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March 20, 2020
Convenient location, fabulous views and the ocean, clean rooms, sufficient housekeeping, friendly staff, in general everything is good (small disadvantages in terms of serving and cleanliness of cutlery), otherwise quite acceptable rest conditions
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March 30, 2020
The hotel, located on the ocean, is suitable for a budget holiday. The sea view room offers stunning ocean views. Good evening performances. The wish of the hotel administration is to resolve the issue of ensuring dishes in restaurants and the quality of their cleanliness.
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May 7, 2019
Excellent Hotel , cozy rooms with sea views. A varied and delicious menu, you can go to a nearby hotel to eat. Two pools for adults and one for children.The ocean is simply irresistible for its beauty, in places there are algae in which fish hide from pelicans constantly flying and diving after them. White sand, lots of different shells.
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March 13, 2020
In principle, it's not bad. Room cleaning. The food is delicious. Many wrote like the dishes are dirty, there are not enough spoons. This is Cuba! Yes, the dishes are not very clean, spoons.... It seems that everyone who asked was brought. The pillows are too small. The queue is on time for breakfast, lunch and dinner. This is the case everywhere and in all categories starting from 5 stars and in all countries where I have visited. The territory is beautiful, the beach is sandy, 3 clean, beautiful and clean ocean. Only for three days there was a strong wind and a storm. The staff.... If you treat them correctly, politely and with a smile, then they treat you the same way. Well, a tip, a chocolate bar... In general, I like it
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August 13, 2020
If you want to find out how they lived in the 80s, then come here!!! Complete ruin!!! There is food in the dining room only at the time of opening!!!
Burgers are cooked by the sea during the day, but there are always some ingredients not available. There is little food, there are many people. You feel like you were standing in line for sausage in the Soviet years. Room cleaning is not frequent, shampoos or gels are constantly out of stock. The hotel is huge, but the attitude towards everything and everyone is disgusting.
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March 16, 2020
Very dirty dishes, which are constantly missing. Dirty tablecloths in the dining rooms. There is little food that is delicious, and then if you manage to "snatch" it. And so it's mostly "rubber" beef. For breakfast, there are queues for scrambled eggs and pancakes. 15-20 minutes each. The staff does not respond much to requests. Water was brought to the room only once in 11 days, although every day they left money for the maid. At the same time, she cleaned well. We lived on the top floor, it turns out on the 9th, and there was always a problem with the elevators. One did not work at all (it was always broken), the second also constantly broke down and practically did not work, but the third was simply not enough for everyone. I had to wait for the elevator for a very long time. And of course no one cleaned them, garbage and stink. The location is very far from the center. 7 km on foot, if not more. I had to spend money on taxis for 10 (Cook) euros each way. You still need to walk to the double-decker bus, which takes 5 Cooks around Varadero, also not at all close, in the heat you especially feel the distance. There are very few sunbeds on the beach. If you don't take it in the morning (before breakfast), then you will definitely stay "with your nose." The Internet is generally a complete mess. Not only that, according to the card you need to buy (so throughout Cuba), but also the wifi signal is weak, and sometimes there is no signal at all. It is worth sending a photo or calling through social networks, as soon as the time on the card ends. I don't know about other hotels in Cuba, since it was the first time, but compared to other countries, this one does not pull on its 4* at all.
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January 6, 2020
A gorgeous ocean, this is the only plus, the rest are cons, they cleaned fully once in 11 days, they begged for water in the corridor themselves, the plates, and all the dishes in the dining room are dirty, if you did not come first, then you will not find glasses.the food is disgusting, except for the omelet there is nothing to eat, lunch and dinner there is nothing to eat at all, we ate either burgers (on the grill), or a nearby restaurant for money (a nearby hotel, 15 minutes walk)in a word, they were on a diet.the guide from any tour does not do anything, they asked to make a safe and you will not believe it and did not do it in 11 days, all our other requests also passed by, but the ocean of course compensates for all these disadvantages)
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April 1, 2019
A very pleasant place to relax, the ocean is simply gorgeous.
Reviews "only Russians in the hotel" - do not believe it, they come from different countries, both from Europe and from both Americas.
Two canteens, the food is normal and quite varied; two and a half round-the-clock bars, but cocktails are poured, not mixed. The room stock is good for Cuba. The location at the very edge of the city is not very good, but on the other hand there is no unnecessary traffic around the hotel.
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March 20, 2019
A good hotel for Cuba. The staff is friendly and helpful. The food is quite varied, on a solid 4. The main plus is a private beach 250 meters from the hotel. Therefore, the beach is always relatively free.
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May 22, 2020
We were lucky in this hotel. We gave a couple of coins to the baggage handler (only later did we find out that we were given several times more due to inexperience than they usually tip) and he got so emotional that he agreed at the counter for us about a room in which "you can play hockey". It turned out to be a very spacious two-room apartment with a beautiful view.
But the other guests were very unlucky - the water would be turned off, then the air conditioner would turn off.
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November 10, 2022
We will never forget this vacation!!! Everything is great!
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February 4, 2019
It's a good hotel for Cuba. The view of the ocean is incomparable. The bar is round the clock. There are a lot of different kinds of meat and poultry from food, seafood is rare. There are few vegetables. They clean it every day. Towels on the beach may not be enough. Like it
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February 4, 2019
The hotel is more like a 2-star hotel. I celebrated Christmas and ng 2019. It was great for the food! Chefs grilled lobsters, lobsters, and lobsters. On normal days (not a holiday), they feed like in a soldier's canteen :) Among the entertainment for me was a basket + sea + rum in the lobby. The rest of the time is either guided tours or independent walks outside the hotel. The elevators in the hotel are scary, there are queues in the dining room or at the reception. I do not recommend it to couples or families.
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March 1, 2019
The rooms are neat and clean. But not all of them. They clean it every day. However, the staff is noisy. Now the elevators are being changed and only one is working. Check-in to the room is made at 16:00, regardless of when you arrived at the hotel. The territory of the hotel is quite large. Animation and performances every day. Drinks around the clock. The beach is great, but 10% of the sunbeds are broken, which does not prevent you from enjoying the sun and the ocean. If necessary, you can always call a taxi or take a ride to the city center on a chaise.
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May 16, 2020
Guys! Cuba is a dream! The ocean is something unreal! There is nothing to compare it with at all! It's the coolest thing I've ever seen! White sand, warm water, pelicans... The hotel is far from new. But it has its own zest. I recommend it to everyone!
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March 25, 2019
Check-in from 16:00. An adapter is needed for the Euroville to a regular one. Round-the-clock bars in the hotel, if you ask, pour into their cocktail mugs without problems. Spacious rooms with views of the natural canal and the ocean. It's sloppy in the dining rooms, but Cuba is amazing, you forget about all this. Friendly, courteous staff.
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September 9, 2019
Beautiful beach, pelicans, lots of rum! In a local store, alcohol prices do not differ much from those in the city. You can always buy from local bartenders - a legacy of socialist capitalism. Among the disadvantages - the pool is closed for half a day, amateur food (but delicious ice cream) and old rooms. However, with an ocean view, you can forgive any draft) In general, cheap and angry.
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November 2, 2019
Great, water was running from the ceiling in the room when someone was washing from above, coffee in packs of 1kg can be bought in a coffee shop for 10k, Havana Club 7 0.7liters for 14k in a bar, it's more expensive in stores, prices are different everywhere, cigars are the cheapest to buy in Havana.
Everything is expensive in Varadero, it's cheaper to buy at the airport
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June 13, 2019
I expected the worst,,,, judging by the reviews,,, but no, the hotel as a whole pulls no more than three,,,, animation, you can have a drink and a snack around the clock,,,, the ocean is gorgeous,,, the beach is not even bad,,, however, with a large load of the hotel, you need to occupy the sun beds in advance...... they have been inhabited for an extremely long time, but this is all over Cuba
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November 9, 2019
A hotel for young people. Typical for Cuba. The food is varied, delicious, and always fresh. The rum is good!) Take your thermos cups and plates and you will be happy)
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August 29, 2019
Yes, the Council of Ministers...Yes, the food does not spoil with its variety, this is not Greece or Italy... but the color and temperature of the ocean compensates for everything!!! The hotel is one of the cheapest, it's worth the money!
Another plus is that you can walk to Varadero to finish)
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June 3, 2020
a hotel with a beautiful territory and good cuisine. improve room cleaning and everything will be fine.
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March 7, 2019
I looked here exclusively for the sake of WiFi, there was no Internet in our neighboring hotel, as a class :) in general, the lobby is nice, spacious, lots of comfortable sofas :)
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December 8, 2019
The hotel does not correspond to 4 stars, the food is constantly overpriced, the light in the room did not work everywhere, chimpun and shower gel were never provided at all and so you can still talk for a long time, the staff is good, the overall assessment is this so-so hotel, I would not visit a second time
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