I discovered "Romance" and the wonderful master Natalia more than a year ago. It's a very atmospheric place, and the Girl with the Pearl Earring is worth it... Such a welcoming, peaceful environment. But the most important thing is the attention to the client and the fact that I am 200% calm about my smooth cut, since the haircut process itself is honed and very precise, and in the future there are no questions about how the hair grows and feels until the next visit to the master! And special thanks for the fact that I called to record on the eve of the event, somehow I decided late, and despite the fact that recording was impossible at first, they called me back and even offered me several time options! This is even more encouraging! Natalia is not only an excellent craftsman, but also a very pleasant person! Thank you, Romance!)
My mother was booked in advance for a complex coloring with an exit from black at 16.00. Upon arrival at the salon, the administrator refused the procedure, referring to the fact that she was on vacation, but someone else was recording, and the master (who was delayed for an hour with another client) this job will take a long time. Confused by such a refusal, my mother decided only to tint the roots from gray hair and get a haircut with care (90p in the price list of the salon) and paid 420 rubles at the exit. Question 1: how can you refuse a client a procedure when a person has already asked off from work and has come to you. Question 2: according to what principle was the calculation of the service rendered for 420 rubles, no salon charges 330 rubles for a one-color tinting of the roots. Question 3: Why was no compensation made due to an administrator error?(discount, registration on a day convenient for the client). There are no questions for the master who performed the service, he does his work efficiently. And the lack of professionalism of the administrator can give you an unpleasant surprise before the holidays.
I was at Stanislav's haircut - he is an incredibly talented and sociable master, from communicating with whom there were super positive emotions! A professional in his field! For a boost of energy, the beauty of hair and a wonderful mood-only here and only to him) Thank you
The best craftsmen in Minsk! I have been serviced since 2005 .
Smart , professional attitude to your business , continuous improvement , development , moving forward , working only for results , full dedication to your business and customers !
Thank you very much!!!!
I constantly go to this wonderful salon for hair cutting and grooming, the master has golden hands, creates an ideal shape, which makes it easier to further style hair at home. Pleasant atmosphere, attentive receptionist, thank you to the salon management. 🤩
The salon is wonderful!
The atmosphere is pleasant, everything is very beautifully decorated.The staff is wonderful!Very cozy!
I had a haircut.They did it super!
I'll be back!
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Кристина Н.
Level 3 Local Expert
October 5, 2024
Everything is super, the interior is wow, the service, BUT the hair is everywhere, on the chairs, on the walls, on the stand for bags, left a bad impression(
There are no disadvantages and there can not be. The masters of their craft are working. They give people beauty and good mood. Thank you very much for your talent
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Оксана Никонова
Level 8 Local Expert
March 23, 2023
A unique beauty salon! When I come to Minsk, the first thing I do is run here to bring beauty! Boris and Yuri are hairdressing professionals of the highest level. Aesthetics, in everything, sincerity and intelligence. In addition to services, there is also communication that warms the soul. By the way, I had a manicure, I was very pleased, although I'm still that picky.
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Anton H.
Level 3 Local Expert
March 24, 2023
I visited the Romance salon once again and, as always, was delighted. Visiting the salon itself, you feel special. Elegant interior, friendly staff and incredible craftsmen, coming to whom you can just relax and unwind, because the result is always unsurpassed. Romance is a place you want to return to!