We applied to this travel agency for a bus tour to Georgia. On the way, a bus broke down on the territory of Russia-the bus continued to drive without air conditioners and headlights, after which it stopped somewhere near Vladikavkaz after a day and a half on the road. When the driver asked how to proceed, he was asked to drive as much as possible on a faulty bus-along mountain serpentines without headlights and air conditioners. It is good that an adequate driver refused to be exposed to such danger. Unfortunately, I do not know which of the representatives of the travel agency the driver communicated with. As a result, half a night later, another bus was driven, in terms of comfort approximate as the city's Minsktrans.
On the way back, another bus arrived and there was a railing behind my seat, which is why the back did not recline from the word at all. She asked the guide if it was possible to change seats, because half of the bus was empty, to which she received the answer that she herself was sitting almost straight and it was even more convenient, and other seats were only for an additional fee.
I advise those who book bus tours here to think a few times, there are no complaints about the work of travel agents.
If on vacation, then with a Rising. By analogy with competitors, hotels are a little cheaper for them. I have been riding with this company for more than 10 years. I am glad that my favorite company has started to master bus tours. It is in this office that especially professional and sincere people work. Special respect to Alyona. He will always listen to your wishes and fit into the right budget. If you don't like any of the things she picked up, you won't like "wow", she won't insist, but she'll look for more options. He knows his product well. I am ready to answer even such specific questions: are there towel drying ropes on the balconies and are there many steps on the territory of the hotel.
A wonderful vacation, thanks a lot to the Rosting company! Have you booked a hotel
"Carols beau rivage martrou" in Egypt, we have been using this company for a long time. We advise everyone!
Good travel agencies. Nice and friendly employees :) interesting tours along cool routes. I recommend trying it out on domestic tours, so as not to be afraid to go on a long journey 🚸
We turned to our beloved girls again, thank you very much for the competent selection of the tour , clear advice ! It's great that you don't lose your level, it's nice to see new faces in the office). I recommend it to everyone, this time we will go with you to Turkey!
15 years together, not a single mistake, the choice of hotels is excellent, complete, in-depth information, everything is on time, accurate. Friendly, humorous, understanding. Thank you very much! Hold on!
I bought a tour more than once, good service, pleasant staff)
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Виталий Виталий
Level 15 Local Expert
December 22, 2021
I often use the services of this travel agency. There have never been any problems. They always explain everything honestly. They selected hotels for me according to my requests. I'm not disappointed.
There is only one big disadvantage. They always include honey in the package.insurance with minimal risks, Although I use the service of another insurance company. And it turns out I'm wasting my money.
We always chose good tours. Even after the closure of the countries, the money for the tour did not burn, but went into a deposit, which was used for the next trips. A reliable travel company.
Managers are sluggish. Last year they wanted to book a tour, they came, an apathetic aunt sluggishly offered options, reluctantly, they had to squeeze out information. Because of this, the visit turned out to be longer than planned, we had to leave, but we were asked to send us options by email. But they didn't even think about us. Ordered from another place. This year, we didn't even waste time, we immediately went to their other office of Rostinga (because they found interesting options for us on the website), where Alexandra Osipova, an excellent manager, picked up everything for us, told us everything, showed us, and the tour was booked immediately. So managers from Prytytsky Street learn from their colleagues at Globo.
The answer to your question. Last year, the direction was not precisely determined, we asked the manager to suggest options for directions based on the announced budget. They even warned that they had the money with them and were ready to book a tour right away. But they talked to us as if we had just walked by to take a look and prevented the manager from doing more important things. Therefore, this year they did not even go to the office on Prytytsky, so as not to get to this woman again. I don't remember the manager's name. That was a year ago. The office on Prytytsky street near the sunset market in an apartment building. There was a central desk to the left from the entrance to the office. The woman is about 45 years old, but this is subjective. I will not write an email here.
I was looking for a hotel in Egypt myself, so I knew what I needed, called several travel agencies, there was the lowest price. The documents were processed promptly, there were no joints.