We sent the order to the customer on June 9 with standard delivery up to 14 days, the package did not reach Kiev from Moscow in a month. Calls to the support service ended with the promise that the manager would call back (he did not call back once), for our part, we called daily and the client in Kiev also, the parcel was not tracked on the website. We recalled the parcel back and received it on July 26th. Managers do not provide any information, do not own information, do not call back, send complaints to the management on the site, to which no one has ever responded. Thank you for at least returning it after a month and a half without having rendered the service. Anyone can lose a parcel, but only they can communicate so disgustingly with a customer.

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Саша А

Level 4 Local Expert

Hello everyone, I contacted this office of rosukrexpres and wished. Since 06/03/2019, the goods have been delivered to me and now it's 28112019 in the yard. So think about contacting them.the problem with customs

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