Rouge
News
Miss Dior Mini Miss – Dior-ի առաջին ոչ հեղուկ օծանելիքը, որը փոխանցում է Miss Dior-ի թարմ ու գրավիչ նոտաները։ Այս հիանալի օծանելիքները նրբոր...
March 18, 08:17
Business hours
Open until 10:00 PM
Directions
Barekamutyun
1.14 km
Rio Mall
208 m
Features
Credit card payment
Handmade goods
Gift sets
Delivery
Pickup points
Parking for people with disabilities
Gift certificate
Professional cosmetics
Natural cosmetic
Promotions:discounts, promotions, special offers, bonuses, gifts
Wheelchair accessible:Available
Payment method:cash, payment by card
Wheelchair accessibility:full access
Information verified by owner
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6 reviews
June 12, 2024
As a customer, I am satisfied, I have not decided which gift to choose, the employee kindly advised 😊
1
April 9
👎🏼👎🏼👎🏼 The quality is terrible, they are not responsible for the quality, they say everything is fine with our documents, but the fact that perfumes that cost about 40,000 rubles in rubles do not keep the smell for an hour, they say this is normal, it does not depend on the quality. Do you think this is normal? The quality doesn't match and they're not even ready to fix it, I used to have the same perfume and it kept the smell on my skin for a long time, and the smell remained on my clothes even after washing, and now it doesn't even hold for an hour, so don't buy anything in the rouge.
See original · Русский
August 14, 2023
In general, I treat the Rouge network well and often buy there, but this store in Rio Mall, specifically a separate employee, just pissed me off.
I bought Hermes toilet water on August 8. At the checkout, I immediately took out a discount card (I have 15%) and told the cashier about it. The cashier said "later, later" and punched me toilet water without a discount. But this is half the trouble, everyone makes mistakes. The problems started after.
To my remark that it was punched without a discount, the cashier began to say in a boorish tone that I did not show the card and, they say, it was my fault. And when I asked her to make a refund, she hung up at first, and then said that "there is no manager, we can't make a refund, come back in an hour." I decided that she was not the priority of my communication and decided that I would return the next day, as I was late. But then she told me that she would not give me the receipt or the goods.
There are some inadequacies, so I decided to call the office and figure it out. Imagine my surprise when I did not find the official website of the network and phone numbers in the public domain. Only the group in FB. I picked up some phones through Spyr and called.
The girl immediately got her bearings on the phone, asked for a cashier, they talked in Armenian and the cashier gave me the goods and receipts. She didn't apologize, of course.
I left and came back on August 12th. There was another shift, but the situation with the inability to return was repeated, only now "we do not have a cashier." When I asked if they sell goods, they answered in the affirmative. I found out when they would have a cashier and left. The third time came on August 13th. There was the same employee who punched me the product without a card, and then was rude "it's your own fault."
I gave her the goods. She spent 40 minutes trying to get a refund, constantly calling and texting someone.
As a result, I got a refund and asked, "Excuse me, do you want to buy at a discount now?" It was the only "kind of apology" from this girl and only when trying to sell me the product again, which I just returned.
He turned around and left.
Total:
1) unprofessional actions of the employee (did not hear, did not look and did not ask for a discount card)
2) boorish communication and lack of apologies
3) Three (three, Carl!) trips to the store to return the product.
Not a foot in this particular (Rio Mall) store anymore. Such employees, in a good way, should be fired.
See original · Русский
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