I refueled in Ainabulak, the service is not that at 0. It's just a nightmare. They poured gasoline on my back tire and said that you were whining, go wash it. The administrator LAURA is an incompetent employee, said that none of the normal people want to work at Royal Petroleum, so she sent me only such service with the words "do what you want, we don't get paid so much here that you decide something"! Question to the Royal, why do you need such employees? And if my car catches fire, who will be responsible? Or you only need to bring money in silence, and you fill up with anything and also pose a threat to life! NEVER REFUEL IN THIS HELLISH PLACE. I just don't have enough anger, I spent a lot of time, money, nerves
All Royal gas stations are large territories. Everything is convenient. But, the shops at the gas station are infuriating. They go with the children and choose sweets, while the rest wait for the naughty children to get out I don't want to. Drive the car from the gas station and walk for at least a day. They walk like in a supermarket.
Hello gas station number 44 on the Kulzhinka, the women at the checkout are rude, unfriendly, they swear at customers, they are rude not for the first time today, June 21, I stopped by at 10.30 and before that I stopped by and this shift has the same picture ...., the management please take action
The refueling is super!
There is gasoline, there is diesel, the store is good and there is a large selection. Moreover, the price tag for the store is adequate and corresponds to online retail outlets.
Piggish attitude towards customers. The sales department is a mess! You send a request for the distribution of gasoline, it is ignored. Two managers worked for Anel and Milan. The distribution of gasoline is carried out according to such pieces of paper, on which nothing is clear at all, who wrote and to which company gasoline is distributed. Gulmira's senior manager couldn't explain anything intelligible. She just said that I won't prove anything to you, figure it out for yourself...As a result, she stopped answering her phone.
I stopped at the gas station in the evening, two cashiers are frying French dogs, they are not up to refueling the car. It's like it's a canteen and not a gas station. Put a separate cashier who will serve the store and the kitchen!
In principle, a good gas station. Prices are above average as usual, but there is coffee, sweets and a place where all this can be consumed.
There are two ATMs in the Caspian, very convenient. There is parking on the street.
The service here is not the best, but they don't seem to be particularly rude.
The tanker tore off the cover mount, and did not say. I found out the next day, the RP numbers are not responding. I stopped by after work, so there is no manager, the cell phones that are indicated do not respond, there is no complaint book. RP is not the same anymore.
Most cashiers serve very slowly, until they answer the SMS on the phone and don't even look at the customer. Special THANKS TO THE tankers FOR YOUR HARD WORK AND ATTENTION.
I came in only because of the coffee beans, it was strong with a good foam. And now: the foam remains, but they started saving on grains!! You can't skimp on such things! After all, every time you take a coffee, you fill up with a full tank! But now!, there is no good coffee - there is no customer for a full tank! =)))
Gasoline is released quickly, always good. There is a shop and a car wash with inflated prices. There is a small parking lot. If your car is scratched or damaged, they will run and dodge from you so as not to pay for the damage. Security does not always perceive you as customers, but as those who want to encroach on private territory. Sometimes they try to fill the wrong gasoline or forget to send gasoline to the pump when you ask to fill a full tank. Nevertheless, one of the best gas stations in this chain.
Cashiers serve quickly, there are 3 ATMs, the assortment of the store is large
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Константин Ким
Level 30 Local Expert
August 11, 2023
The gas station is not bad. Gasoline is about the same as everywhere else, there is no noticeable difference. The service is at a normal level. We'll refuel there all the time.
The central office is located a little far away. The management would do well to think about opening branches of subscriber departments in the city. And so, the service is excellent, the staff is polite, the quality of fuel is satisfied...
Everything is fine, there are different promotions for food and drinks. But I didn't get on them more than once. It always ends with me and so 8 times.
There is always a queue, the cashiers are insolent and rude, especially those who have been working for more than 3 months, but not all, it will not work to eat after 18:00, the bar does not work, only coffee and what is in the refrigerator, coffee does not always work either, or there is no syrup.
There is always one cash register that does not work, there is a queue! And if they use the fuel card, they send it to a non-working cash register, they say that she is new and does not know how!
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Иван
Level 13 Local Expert
May 7, 2024
Great gas station! Everything you need is at hand!