It definitely doesn't look like a premium massage in terms of service. The workers talk to each other during the massage, make sudden movements without warning. The clothes were given out of size, and during the massage they were asked to change clothes right in a room with three people, covering themselves with a towel.
On January 10, we attended the "Romance of Koh Lanta" procedure (cedar barrel and massage).
I am very disappointed. Inattentive, rude girls at the reception. Absolutely nothing was explained where to go, what to do. But the most unpleasant thing: the steaming barrel stank wildly of either mold or old sweat that had not been washed...
The massage was good. But this does not atone for the very unpleasant impression of visiting the salon.
If you are looking for a spa where your body will be treated delicately, I do not recommend visiting.
When we discussed it with the administrators of the massage area upon arrival, I indicated that I would not like my head and face to be touched. Nevertheless, when the master entered the room, she immediately began to slap me on the head with her palm with the words "no head, yes?"…During the massage, the head was repeatedly touched as a result, and I had to ask several times not to touch it.
Also, the master was completely indelicate about the intimate areas of the body, took the towel and did not hold it against her chest when turning over on the table, as they do in all decent spas. The point was not taken into account that it might be uncomfortable for a person.
But the most uncomfortable situation was that at one point at the stone massage, which we had already been to several times, the master began to massage my breasts. I did not expect this at all, and even if so, it was possible to massage the muscle by leaving a towel on the chest itself, but for some reason this area was massaged as a whole. Also, when massaging the hips, the master repeatedly touched the intimate areas above them with her hands.
This was an unacceptable situation for me and I asked the administrator why it happened. I was told that this always happens during a massage. To my remark that I had repeatedly been to such a massage and there was nothing like it, they continued to argue with me and tried to explain to me that I was wrong. As a result, it turned out that I had to clarify that I did not want to massage intimate areas, although in my understanding this is already an obvious thing. When asked if the spa does not think that in this case they themselves need to clarify this point with the guests so that there are no unpleasant situations, because everyone can treat this differently, they continued to argue with me.
I asked to talk to the manager, but manager Daria also didn't find the time to discuss this situation with me in the end.
Therefore, if you still go to the Royal Thai Spa, and want to relax for your own money, you will have to think for yourself about the factors that can make your vacation unpleasant - unfortunately, they will not do it for you, inviting you to rest there. What else will you need to consider yourself? That the oil can run out and take its toll?
It is also a pity that the work with the client is zero. The situation could be solved with two sentences at once: "Sorry that the rest was not very pleasant, we will definitely take this point into account, we are always happy to improve the level of our service. Come to us next time, we will make sure that such moments no longer cause discomfort."
And now we are unlikely to remain guests of the spa, and with us all those people to whom we regularly gave certificates for all kinds of holidays.
The price tag, of course, bites.
But often they send shares like -25% or 35% - it's nice.
The rituals are excellent. I've been to other similar establishments - this is the best.
It's a good place. The staff is very polite. The masters did everything well. The key difference from other salons is discounts on weekdays. A 1.5-hour massage cost 135 rubles. I looked at prices in others - starting from 150. I withdraw one point for adding an additional half hour, which I did not ask for, so the price increased slightly, so it would be about 105 rubles. But they were too well dented, they did not arise :)
My son presented a gift certificate to this salon.A traditional Thai ritual, I'm thrilled.The atmosphere is very pleasant, I would even say fascinating.Thai massage is simply amazing, the Thai girl is very attentive, she reacted to my every emotion.In general, I recommend it with pleasure, pamper yourself and your loved ones.
Polite staff. A cozy atmosphere. Pleasant bonuses in the form of discounts on services. The masters have really "golden hands". Coupled with the smells and calm music, you really relax your body and soul. 10/10
We had a massage with my wife. In general, it was not bad, but it was very dark in the dressing room and it was uncomfortable to lie face down on the couch, since it was very hard and I had to constantly spin
I was passing through Minsk and went for a massage in the evening - it was the best massage I've ever had! Unfortunately, I don't remember the name of the woman who gave me a Thai massage.
I recommend the awesome atmosphere to everyone. We went to a Thai steam massage. A great gift.
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Sanel
Level 19 Local Expert
July 30, 2023
We were here with a friend, before the spa ritual, the girl from the administration wrote down our names and wishes on a piece of paper: which zones should be worked out better, we also chose aroma oil. During the course it turned out that they had mixed up the pieces of paper with the names, but it did not work out to explain this to a person who does not speak a word in either Russian or English, alas. As a result, the wrong oil was used and there was no emphasis on those areas that were indicated. The massage lasted about an hour, according to the standard program, then tea with candied fruits was brought. The prices are very high.
It's a great place. The service is very attentive. Thai girls do a divine massage. A cozy atmosphere. After the massage, you can take a shower and drink hot tea with sweets.
We were at the spa program for two "Love Story". At the reception, visitors are greeted by a very smiling receptionist. Since this was our first time in such an institution, I told and explained everything in detail. At our request, the program was supplemented with a wrap and a foot ceremony (all such nuances must be discussed in advance when booking). As a result, 4 hours of pleasure came out. Despite the cool weather outside, the room was warm enough, and the heater was carefully turned on before our arrival. The masters are friendly, and during the ceremony they always ask if everything is all right with you. The atmosphere is relaxing: semi-darkness, soothing music, incense in the air - everything sets up for a pleasant pastime. But extraneous noises (a motorcycle passing by, men tipsy and "in a voice") occasionally come from the street. Before the ceremony, they offer to fill out a questionnaire in which you can choose the degree of pressure during massage, places on the body that should not be touched and which, on the contrary, should be given special attention. As a result, I can say that the average pressure for us was really average and quite satisfied, but the master stubbornly ignored the lower back, which I asked to pay more attention to. But in general, during the time spent here, you have time to relax, relax and even take a nap. And although the cost is quite high, sometimes you definitely need to pamper yourself.
I love this place dearly. There will be many letters) The administrator is polite and friendly, not intrusive and advises perfectly if you are for the first time. The atmosphere is pleasant, the interior creates a mood, background music, everything is thought out. Clean, cozy and fresh. Good tea, a pleasant smell everywhere. The massage is wonderful, especially good on a steamed body. And how to sleep well afterwards - you need to try it at least once. The best part is that masseuses are very attentive, not just automatically crumple the body, but very carefully listen to the reaction and select how it will be today. You don't even have to say anything. The massage is not monotonous, it does not bother. This is very cool. They work until late in the evening, you can come after work and after coaching and relax well alone, or share pleasant moments with a friend or loved one. I have never left dissatisfied, and I always have a consistently high level of service quality. I recommend it) decide for yourself whether this heavenly place will be your personal secret source of wonderful rest and positive emotions, or you are ready to share it with someone else. To all the staff of this place, a huge sincere thank you, you are really doing very well.
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Л С
Level 17 Local Expert
May 25, 2023
It was my first time in such an institution. In principle, I liked everything. I had a certificate for a traditional Thai oil ritual and massage. From the very beginning, they suggested choosing an essential oil to taste, clarified which areas should be worked out more, and which ones should not be touched, with what pressure to work. The massage itself was moderately hard, really completely kneaded.
I wasn't ready for the fact that the masters speak a mixture of Russian and English, but it turned out to be funny.
I liked that the room has a shower.
I think I'll be back.
I didn't like the place at all. The master performed a low-quality massage, not all areas were worked out, for some reason the procedure was shortened by 20 minutes. I won't visit anymore.
A pleasant place - smells, interior, music and staff - are conducive to relaxation. The masseuse was attentive. A wide selection of tea. I will definitely come again. Photos on the Internet coincide with reality.p.s. a nice bonus is a discount program during the daytime.
A great spa, just a delight! The staff pays attention not only to those who came for the procedures, but also to those who are waiting.The waiting time with delicious tea flies by like an instant!) And the massage is just a delight!
I was surprised that they found a robe in size for me by a meter with a hat, and for my husband, who is almost two meters tall.
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Just
Level 8 Local Expert
November 13, 2024
The service is excellent. One point is that it is worth taking a very careful approach to the manicure and the skin of the masters. The master had rough calluses.
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Pavel S
Level 19 Local Expert
September 19, 2024
Excellent and experienced masseuses, strongly and efficiently knead the whole body
We ordered a hard massage, I really liked it!My muscles ached for several days, even after a workout)It's even nice✌️
After that, they brought us delicious tea with nuts and dried fruits)
Excellent staff, service : went with a friend in honor of my birthday. As it turned out, a friend asked me to wish me a happy birthday with a cake and candles, they replied that this was not practiced.
But at the end of the session, the masters came to us with congratulations and a cake, the service is 5/5!
The girl at the reception told about all the Promotions and discounts, presented cosmetics.
Many thanks to the staff!
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Елена
Level 5 Local Expert
July 25, 2021
I was in this salon for the first time - I really liked it!
In general, the interior and atmosphere of the salon are aimed at complete relaxation: subdued lights, candles, calm music, sounds of nature - such a small island of serenity in the ocean of daily worries and fuss. Very attentive and friendly staff at the reception. Before the procedure, it was necessary to fill out a questionnaire, indicating the preferred degree of "massaging" from light to strong, also on the schematic image of a person, you can specify points that can cause you discomfort or vice versa, requiring maximum master study. An hour and a half flew by unnoticed. I recommend
Today my girlfriend and I are
We had a Thai massage at the Royal Thai SPA.
We were impressed! (heart)
It was the first time and we had no idea what to expect. It turned out to be a small paradise that you don't want to leave!
Everything is very atmospheric: gentle and relaxing music, subdued lights, candles, an interior in which everything is thought out to the smallest detail, friendly and friendly administrators, and, of course, an awesome massage from taek girls!!!! 60 minutes of complete relaxation and relaxation!And after the massage, delicious green tea and treats. We came out in an updated form, with a great mood and positive emotions. We recommend 100%!!!You should try it at least once! And let the whole world wait!
Thank you for the wonderful gift!
Natalia A. and Veronica V.
We were with my husband on a program for two, she gave us a certificate for his birthday))) It's like we've been to heaven! You enter the salon and immediately feel as if you are enveloped in an atmosphere of relaxation... The receptionist is very friendly, the massage is sooo cool! It feels like you've been on vacation! A great gift for any holiday! By the way, life hack - come to the salon on weekdays - a very cool 40% discount!!!
It's a great place. Pleasant, attentive service. The atmosphere disposes to escape from the hustle and bustle. Massage is done by certified masters from Asia. I advise you!!!!
Pleasant atmosphere, good service. It's unusual when you don't know what a massage should be) but of course the prices are not small at all. Delicious herbal tea, pleasant aroma of aroma oils!
I was lucky enough to visit the Royal Thai SPA salon, thanks to my son, who gave me a Stone therapy session (volcanic stone massage) for my birthday. To say that you liked it is just not to say anything. It was magnificent, enchanting, wonderful, wonderful! To be honest, I was somewhat skeptical, thinking what I hadn't seen. Yes, of course, I have not been to Thailand, but, you must agree, it is nice that in Minsk you can visit such an amazing island of Thai massage with the atmosphere of Thailand. Before the session, friendly administrators will fill out a questionnaire with suggestions on which area to pay more attention to and the level of pressure. I chose the "strong" level (I wanted to come off in full) and the "neck-collar zone" area (there is a problem due to sitting at the computer for a long time) and did not regret it. A Thai mater named Wang is a small woman, but so strong, as if on a mental level she felt which area needed special attention. The combination of fragrant oil, strong and at the same time gentle hands and oriental music work magically. For an hour, Master Wang massaged both her hands and elbows with volcanic stones, the warmth of which penetrates into your body. In the end, she folded me in half, stretched out her arms. Then there was herbal tea with sweets. There is a shower in the room, but I did not want to wash the oil off my body, as the skin became velvety and tender. After the session, I really felt rested, rejuvenated, energetic, as if I had been in an oriental fairy tale. A great gift!!!
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Anonymous review
August 3, 2021
It is a very cozy and beautiful place. Professional massage therapists will do their job 100%. You will be served by the courteous staff and will enjoy delicious tea.
Very nice salon, super polite attentive staff. The only thing I took was a hot stone massage + chocolate wrap, after a hot massage I was smeared with cold chocolate cream. I'm very cold. It may seem like a cool way to toughen up, but if you come to relax, either don't order a wrap or ask to be done before the massage