Rozy. Bel
255 reviews
May 25
I stopped by the other day to choose a bouquet for a colleague's anniversary, I was very pleased with the assortment, the florists helped me a lot with the choice! Convenient location near the metro!! I'll definitely be back, thanks a lot!
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May 3
On Friday, I stopped by to choose a bouquet as a gift for my sister, I was pleasantly surprised by the large assortment of flowers from which the girls helped to assemble a composition for my budget!! There are many ready-made bouquets in the window-for those who do not want to wait!)) I liked the bouquet very much, thank you very much, I will contact you more than once!
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January 20
Thank you so much for the beautiful composition! Florists are masters, everything is always beautiful and fresh
The staff is very friendly, they will tell you everything and prompt you! The prices and quality are super
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April 14
politeness goes through the roof)))) I wanted to buy a small bouquet of roses, the girl suggested that I look at the options (the box with roses in transparent packages was at the bottom, the buds were not very clearly visible, I wanted to take a closer look), I carefully (without touching the buds) lift the bouquet by the package, to which I hear "do not touch them", then I put it on the The place, I say, ‘Okay, it's just not very visible.’ then I get a bunch of disturbances like ‘what's not visible??? everything is visible there,’ ‘to look is to look VISUALLY, not to touch,’ ‘no one will get flowers for you from here.’ then the question arises, why should I look at these particular roses and assess their condition if others are brought to me?
maybe I shouldn't have touched the roses)), but why then run into the client, after he fulfilled the request not to touch
the roses, as you understand, I did not take
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March 4
One of my favorite stores is the chain in terms of its location, orientation, and availability of floral assortment, as well as here you can find any bouquet to suit your taste and budget, I recommend 10/10 !Always welcome !
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February 6
I've always loved shopping at this store. But the last time, it's even a shame. I bought 23 red roses of 70 cm each, a bouquet for a memorable date. It even seems to have been wrapped in paper for transportation.
I brought it, I gave it to you.
Then everything was done according to science, pruned, and put in water.
In 2 days, half of the roses wilted. And it looks like we'll throw out another part tomorrow.
What kind of flowers are these that wilt in three days? It didn't turn out well.
I saw a response to my review asking me to contact the contact center. I typed more out of curiosity and what do you think.
They told me straight out that this was not an offer to solve something, but just a routine reply. That's how feedback works :))
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1
February 2
Cool store, with a large selection of colors, you can always buy something) The girls tell you without any problems
And by the way, it doesn't matter what I buy, just roses or a bouquet, they always cost at least a week, and some even up to a month.…
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May 15
I've been meaning to leave a review for a long time. It boiled over. The service in the store is disgusting. No customer orientation. Florists don't give a damn about customers. How can you work like this? Can't anyone see it?! You go into a store and no one cares. They can't give you any good advice. The girls who collect the order at the counter are always unhappy with life, angry at the whole world. They answer questions with a dissatisfied face (which people might suddenly decide to ask) Don't they pay enough? So don't work here. And a bold remark to the management! Well, listen to the reviews at last. See how your people work, study the negative reviews. There are also questions about colors. The vases in which there are flowers with mold are dirty. And the store is dirty and messy. Flowers are not always fresh, and discounts are not given on flowers that have been standing for a long time.
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January 4
Flowers always bring joy, creating a cozy place. Roses, cacti, lavender, lilacs, tulips - everything is cute to the eye. Nature has given us the opportunity to enjoy it.
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December 4, 2024
Good afternoon! I really love your store! They will always explain everything very clearly, show you, make up a bouquet! I always take flowers for myself and my family-everyone is very happy!
Recently we were presented with roses , a very large bouquet - it stood for two weeks !!! thank you!
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April 3
I bought a bouquet at your store, I really liked the service!! Everything was helped, told, compiled according to my desire, professionally!
Thank you, now just for you!
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March 17
The girl at the checkout is unhappy with her life, as if this day was ruined by me. Florists work as they want, I want to work, but I don't want to work. Forget about the shares at this point, there is no stock product available, or rather there is, but apparently the remainder is out of non-stock. I was at the nearest point of sale the other day, there were no questions about the choice.
There is no consultation!
The item is terrible!
It's not the first year I've been buying flowers in roses.bel, at various points, but I'll never go back to this one.
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1
January 6
I ordered 3 bouquets for 7 a.m., warned that I needed to go to the airport early to meet the guests, they said they would be ready on 7-06, 7-10 at the most. As a result, the bouquets were incorrectly assembled. We collected all 3 bouquets in 1 large bouquet. They started being rude from the doorstep, I explain that I'm in a hurry, I want to pay and pick up as soon as possible. We started to figure out who was to blame, instead of making 3 bouquets faster, although at first I politely tried to speed up, explaining that I was in a hurry and I had to go to the airport to meet the guests. Hello to the redhead, disgusting staff
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1
April 5
A very unhappy and boorish girl is on the payroll. I bought roses for an Instagram promotion, which indicated the participation of white and peach roses (both options were available and offered by the florist). When paying, they said that only whites participate, and the description of the action is not an argument for it. She was rude, threw the change, barely restrained herself from responding in kind.
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December 20, 2024
I really like this store. Always fresh flowers, a large assortment of exotics. Friendly and attentive staff.
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February 16
The unprofessional behavior of the sales consultant significantly reduced my loyalty to the store. Despite the availability of the desired product (maroon roses) in the window, I received a denial of service with a rude explanation about the need to purchase the flowers available in the window. That's why I can't buy the burgundy roses I have in stock, and I haven't received any clear answers. I rarely leave negative reviews, but this situation is an exception.
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December 29, 2024
I bought helium balloons for the holiday. The seller offered to do the processing, which gives an additional 12 hours.flying. as a result, the balloons lasted from 8.30 pm to morning. And the next day they were blown away. The quality of helium is apparently poor. And the seller misled, the processing did not give an additional flight time for the balloons. I am very disappointed. The management did not solve the problem in any way. I highly do not recommend this salon and employees who misinform
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April 22
always fresh flowers. very cheap postcards. the staff is helpful. a large selection of flowers and bouquets at an adequate price.
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May 3
Everything seems to be fine, but the staff should be more polite, courteous, and attentive. And so the sale is based on the principle that we have mass production, there is no time to monitor the quality of service.
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April 3, 2024
Very pleasant service! The girls are very polite! I bought a bouquet of flowers, the flowers were all very good, they stood for a long time! The prices are just great, we will always come to you!
Thank you for your work! Very good, professional service! Flowers always stand very well, they always tell you how to take care of them properly! Excellent service and a huge selection!
I bought a bouquet - everyone was delighted! The prices are just great!
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1
August 20, 2024
Very high quality service, polite florists and fresh flowers.
Florists will always prompt and collect a beautiful bouquet! I recommend it!
And plus, a very convenient location -not far from the metro.
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May 6
They help out on any holiday and on an unplanned day. I only buy flowers from them. They are always fresh and last a long time. I was pleased with the delivery - it is delivered at any time agreed in advance.
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March 7
One of the largest flower sales networks in Minsk, experienced florists will make a bouquet for every whim and purse, I recommend it!
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April 19, 2024
I really liked this flower shop! The staff was very friendly and helped me choose the perfect bouquet. The flowers were fresh and beautifully decorated. The bouquet was packed with great care. I recommend this store to anyone who is looking for high-quality and stylish flower arrangements with first-class service
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March 17
Flowers are always available, courteous staff. The room is small, and the queues are crazy on holidays. There is a discount.
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February 2
A very good store with low prices and high-quality flowers. It makes no sense to overpay for flowers in salons. I recommend it to everyone!
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October 18, 2024
The best chain of flower shops in Minsk! Fast and high-quality service, a huge selection at great prices! Florists are at the highest level, they help with the choice!
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September 19, 2024
It's not the first time I've visited this store, I always leave in a good mood. The bouquets in the window are fresh, beautiful, a large assortment of not only roses, but also exotic flowers, the staff are responsive.
The flowers have been standing for more than 2 weeks, although the apartment is +27, I did not even expect
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1
April 28, 2024
Always fresh roses at great prices, lovely girls will advise and quickly arrange a beautiful bouquet.
The staff is polite and considerate.
Moreover, it does not matter where the store is located, in all where they visited, the same, pleasant, working environment.
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January 23, 2024
Good afternoon! I would like to say a huge thank you to the florists of rozybel on independence 172, a professional approach to each customer, always so friendly, help with the choice of flowers! Always very beautiful bouquets and compositions-I buy them not for the first time, I always remain satisfied, every time I tell you how to properly care for the flowers so that they stand longer-their advice always helps! thank you!
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May 6
The girl at the checkout is smart, it's very nice to chat. At the same time, the one who was twirling bouquets, on the contrary, is a repulsive person. I don't even want to go into this store anymore because of her. Sometimes shots really decide everything.
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June 4
The sellers are standing with such faces, as if I'm guilty of something in front of them.On the counter, the flowers that are cheaper are always hidden from view, first of all, the most expensive bouquets and flowers are displayed.I really just don't want to go there and spoil my mood.
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April 22
One of the few places in Minsk where they don't charge three skins for flowers. Good florists, reasonable prices, fresh flowers.
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January 8
I am more than satisfied with the quality of the colors. Convenient location. Polite staff. I like everything.
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May 11
There are no complaints about this store. It is disappointing that the promised bonus card has not been given for the second time. They say: "They will call you from the call center and only then the card will be registered...". They just forgot to tell the call center that they were supposed to call me.…
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May 14
The bouquet is less than a day old, but it looks like it's been standing for a week. Although the stems were pruned and taken out onto the balcony at night. It's a shame that we sold such a low-quality product. Disgusting attitude towards the buyer, the main thing is to sell apparently))
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November 3, 2024
The service is just super, the girls are polite and smiling! A very large selection of ready-made bouquets and compositions... I was delighted with this store!)
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September 4, 2024
A good store! There are not only roses, but also many exotic flowers. You can buy a ready-made bouquet, or assemble it on the spot from the flowers that you liked. There is a delivery, it is very convenient if there is no opportunity to visit the store
Friendly staff, they will always tell you what is better to take.
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December 8, 2024
A good store , a large selection , the price is also excellent , very rarely there are not very good flowers
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April 10
My husband ordered flowers for me yesterday, and today they called to reschedule the delivery time or go pick them up themselves. We don't have a car to go out in the morning and make me happy on my birthday. I am very disappointed with this service.
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March 18
The staff is very friendly, and most importantly, the flowers are long-lasting and the bouquets are very beautiful. I will address myself only to you.
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May 2, 2024
This is not the first time I have visited this store, and every time I remain under a pleasant impression. The staff is polite, friendly, and helped you make a quick choice. We collected a bouquet in the photo. Surprisingly, the roses have been standing for a long time, fragrant, beautiful. 5 stars
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March 16
I bought 2 bouquets of roses today in a hurry and after a long journey did not look at the condition of the flowers. Dear customers, please check the condition of the flowers before paying. So that the holiday wouldn't be ruined later.
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March 16, 2024
Thank you so much for your work and for the wonderful bouquets!!!
We bought a bouquet with my husband the other day, they picked up all the flowers, beautifully packed them, told us how to take care of them! All the flowers are fresh, the prices are very good. The service is excellent, everyone is very polite! Be sure to come only to you now)
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1
October 24, 2024
The prices are very affordable, not the biggest choice, but there is plenty to choose from. Comfortable working hours. The quality of the flowers is good. The staff is pleasant.
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July 20, 2024
I often visit this store. Convenient location right next to the metro, friendly staff, nice prices! The flowers are always fresh and last a long time! I recommend it!
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1
April 26
Super!!! Relationship. Assortment. Price is quality. You will find everything you need in your wallet.
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May 2
The guy bought a big bouquet of roses yesterday. Apparently, their flowers had been standing for a very long time, both the leaves and the flowers themselves. For this quality, the price is very high, 150 rubles.…
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December 10, 2024
Convenient location and work schedule. Reasonable prices for flowers. Good product quality. There are ready-made bouquets. Polite staff. But the choice of colors is not great
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August 29, 2024
Two trips to this store were enough to add up such an estimate. The staff is unfriendly, they joke with each other, smile, and you will not be honored with a single polite word. The second time a young man came to buy a gift for me. very nice!!! The flowers are yellowed, rotten, crumbling, and some have been torn off altogether. Apparently, florists are selected so that they can safely fool an ignorant person! It is a pity that in order to buy a bouquet for decent money, you need to train yourself as a florist.
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