We bought a bouquet in the store on Nemanskaya 3, there is no service at all, there is no help when choosing flowers, it remains to pack only, very sad! Teach your sellers to talk to the buyer, we will bring you money!!!!!!
It is not the first time that a situation has occurred that the flowers are stupidly rotten. And it's not because they didn't have the right care. It's about the organization itself and the specially selected flowers (buds). I won't order anything else there. The roses didn't last three days. Roses usually cost me a week + and the bud does not fall apart because you took the rose to prune. 0/5 stars, ugh. The courier was also an hour late!!!!!! This is just the edge for me
A nice and cute shop, polite and helpful staff, helped with choosing a bouquet for grandma's anniversary, everything is fast, clear and for reasonable money
Their flowers are good, fresh, there were no questions about the quality of the bouquet, the prices are average for me, there is a discount program, there is an assortment, but not just wow, but the room itself leaves much to be desired
I love this flower shop. Excellent prices, there is delivery, when buying for a certain amount, a permanent discount is added. There is a delivery. There are many shops in Minsk.
I order bouquets on the street .Eastern one florist Kuntsevich Valeria! Makes divine bouquets! Understands the client right off the bat! Thank her very much!
Not only that, they mixed up the bouquets. Then they brought THIS. AN ILLIQUID THAT IS PASSED OFF AS PERFECT ROSES !!!!
Perfect 😅
I also attach a photo of the person's response, who should kind of see that the flowers are broken off, but he stubbornly proves that they are good))
We ordered flowers from them often, we planned to continue doing this. In order to solve the issue normally and replace 10 defective roses, their operator decided that the reviews on all sites and platforms are better))
And I don't need to write a duty response blah blah blah, it just so happened, we hope that our bouquets will please you))I'll stop by the office myself to write a review in the complaint book 😉
And on other platforms, Google, online, insta and vkontakte groups, this also applies))
A good flower shop, although not all the decorators are positive, one did not want to continue communicating, the second, Maria, prompted, helped, decorated the bouquet. The store on Melezh.
Thanks!
An excellent store, very polite staff, attentive and treat every customer with pleasure and patience. The flowers are always very fresh, at pleasant prices.
This is not a biased review. I have been a client of the company for 5 years, there is even a VIP card. But the last year has been one disappointment. First: This is the staff. Fire them all. This concerns the store on the East Side. You buy a bouquet for 500 rubles, and the girl snorts something else. They always don't like something, like they're doing me a favor.
Second: the quality of the colors and the assortment. The flowers are standing for two days and that's it((
Just 5 days ago I took a bouquet of white roses. Two days, Carl, and that's it (
A good system, but not all florists know how to do their job. of the disadvantages, be sure to look through your flowers that you are going to buy, I showed two bouquets that the roses have already withered, so they put everything exactly in the refrigerator and discussed with each other another one will buy
Hello. I would like to speak about the florist consultants who are not interested in the quality of their work, they did not want to help with the choice, as well as offer any options, I chose myself, then they began to collect a bouquet, not even choosing roses, but just grabbed everything, the look of these roses left much to be desired, had to be shown with a finger on those that really wanted to be replaced, the girls perceived it negatively...they also did not want to process the roses... The mood is spoiled, 19 roses were bought, I attach a photo for 04/11/2022, this is how the florists made the bouquet and how it looks "presentable" ...
And I also attach a photo for 04/12/2022 after I personally processed the flowers😻
Great store, great prices. You can also colorfully arrange and pack everything on the spot. Besides flowers, soft toys are also sold. The parking lot is too small, or rather it is virtually absent, but I was not there during the day, at night you can park without problems. And most importantly, they work around the clock.
If it were possible, I would put minus 10!
Yesterday 01.02.2022 at 9.00 I bought a bouquet of beautiful peach roses (17 pieces). I took them safely to the office (max 20 minutes) by car in comfortable conditions, in the office they were put in water (they were not cut off, because the seller cut them off with me). And.... after three hours they became sluggish, and a day later looking at the bouquet I wanted to cry. I'm attaching a photo! Made at 19.00 02.02.2022. I was not too lazy and brought flowers to the store. Sellers' response: we have nothing to do with it, call the call center, and, most importantly, as it turned out, it was my fault - I didn't cut it, so they wilted! Three hours! That is, if you want to give flowers to a person dear to you (and not very much), you bought them and cut them off and give them away. Otherwise, embarrass yourself like me! The flowers were presented to the employee and the flowers stood in plain sight for a day, and we all watched their sudden death.
Roses are roses, behind the gallery, on Dimitrov, a beautiful girl sold me a bouquet, and in Petrovshchina, too, beautiful girls, in short, compete with roses!!!
The flowers are very fresh, the staff is friendly and competent. But it seems to me that there are more affordable stores in the price range. The choice of colors is very large.
Flowers were presented today, spider mites came out in a couple of hours! RozyBel, keep an eye on the products you sell, this is not the first time you have received complaints about your flowers!
Everything in the name is a Belarusian rose of 5-6 shades of different lengths, beautiful and very cheap. How much I took - it always costs more than a week. Balls, bears, boxes and baskets are available. The choice of greenery and additions - freesias, irises, bush rose - is small. Ready-made compositions are expensive for their freshness. But for an armful of roses, definitely here.
It's a terrible store. There is no choice and the sellers will hush up. Not only me, another customer came in with me and we both left without shopping. I sympathize with the business owner, with taxi sellers
Always fresh and beautiful flowers. Very beautiful bouquet design. Polite staff. I always use the services of this network only. I recommend it to everyone.
Three requests to this store, namely at the address Vostochnaya St., all three disappointments.
1. I order a bouquet of roses for my grandmother for others. I rely on the photo (I know I acted stupidly, but I decided to trust myself, such self-promotion), I come to pick up ..... and there is a bouquet called "misfortune the size of a fist". The bouquet of grandmothers in the transition is even bigger and more beautiful. Freshness - the buds were not hard, from the word at all, i.e. the roses were at least a few days old.
2. We order as a team (the team said, well, it happens to anyone, well, I got a bad bouquet once), there is also a bouquet in a hatbox for the boss. On the day of the order, I clearly stipulated - do not dial the number from which I am calling - this is a work number, write down a personal number, this is one time, secondly, delivery is strictly no earlier than 11.00!! And in the third, it is necessary to dial in 15 minutes! They said of course! Result. At 5 minutes to 9 in the morning, the work phone starts ringing incessantly (we start answering it exactly from 9.00).I'm picking it up - I'm here. I say who are you? Courier, I'm standing here by the elevator. On the third day, the bouquet wilted. Getting ahead of the questions: I know how to handle a floral sponge and I immediately determine the freshness of flowers - after all, I worked as a florist decorator at weddings, the flowers are fresh again.
3. They give me a bouquet of roses from this wonderful store for a gift. And so interesting.... the white roses were all fresh, the buds were strong as a stone and the outer petals were not plucked. So they stood, as it should be, fresh blooms, for 2 weeks, but the red ones ..... were half already soft as a sponge, the second half was on the way to this state. On the second day, the red roses hung their heads. And there were 11 red roses in the bouquet.
I never want to come back again. I just want to warn everyone who gathers in this place that it is not worth the word at all.
A disgusting flower shop. The service is zero. Florists can't offer anything, they just say: decide and choose for yourself.
I came to their store to spend 300 rubles, but in the end I didn't spend a single ruble and I'm writing a negative review.
So avoid this collective farm store. They will not help you there and will not advise you anything.
A great place to buy flowers and postcards. There is always a lot of choice. They will always help you choose for the right occasion and pack it for the right money. You can order delivery.
I really like Rosa's company.Bel! I always buy flowers only from them. Extreme times, I bought in this store. Very pleasant, polite, kind staff, always happy to help and make a wonderful bouquet!
Thanks!