I addressed three questions:
1) cleaning the PS5 console from dust,
2) replacing the sticks on one joystick, because there is a backlash,
3) there was a bulge on the joystick after the previous repair, because it was not assembled correctly,
The work started only after the call on the fourth day. The first time I called, they said they would respond on time with a message in wtp, waited an hour and a half and dialed again, only after that they answered.
As a result:
1) cleaned, but broke two cover fasteners, writing that it was so...there are no words, because this is the first opening of the console,
2) they said that they had replaced the sticks, but they did not give the old ones, they said that they had thrown them away, as a result, I found at home that nothing had been changed on the joystick, but my old ones were standing.
3) we fixed our own jamb, emphasizing that it is free.
At the same time, they come up with a cost for services that they cannot find and show in their own tariffs.
Conclusion: I gave 18,900 tenge for disgusting service, a hand-assed engineer and deception of the services provided. More broken than done... I do not recommend it!
Order number 8/44222, 4 months cannot be repaired under warranty. I contacted the service in mid-July. A guaranteed marriage was recognized. They have been fed breakfast for 4 months. They don't pick up the phone when you call. The VATS are answered every three days. Terrible service. If you have a choice where to contact, never contact rss.
RSS - well done! I handed over the equipment under warranty, everything was done in 5 days, as promised. They were quickly taken for diagnosis, quickly returned. Many complain about 4,500 tons, but it's a job, everyone wants to earn :)
I left my laptop for diagnostics in December. As a result, malfunctions were detected in the motherboard, they said they would change the month. I come, I put it on the delivery table, I launch it, the blue screen. As a result, they said that it was necessary to change the SSD, again for a month. At the end of January, everything is the same, the blue screen and the frieze. As a result, they give me a coupon, they say, "we can't do anything, go and return it to the store. Two months of my time has been wasted. I don't have the words
RSS Almaty is just terrible!
Terrible service. They don't take money for anything, they allegedly made a diagnosis. I addressed the laptop problem. Gave a complete list of the fault. RSS was told to leave the laptop for diagnostics, which was supposed to take 3 days, but neither 3 days nor 7 days later they called, I decided to go on the 10th day myself. The SC issued a laptop with the verdict "not maintainable" and charged me 4,500 tenge.
The same day, after connecting the laptop via an HDMI cable to the TV, I turned on the laptop, the laptop also worked intermittently, then I decided to reset the BIOS and lo and behold! The laptop turned on, then initiated a search and correction of Windows system errors through the command line, and since then the laptop has been working as new. Then I ordered a new screen through kaspi and replaced it myself and voila, the laptop works flawlessly.
As a result, specialists work here at the school level. They do not know elementary methods of solving problems.
People should Google better before contacting them, you will find 100% solutions there and not in this sharashkin's office!
Polite staff. During the repair, they did not say to change the spare parts for a cost more than the laptop itself, but only the problem itself was fixed point-by-point.
They deceive customers by calling false deadlines. They delay repairs without ordering parts. They demand to pay for warranty repairs, which should be free of charge.