I came to the pick-up point to pick up the hair dryer. As a result, they brought a completely different model, just an ordinary hair dryer, and began to figure out why. It turned out that the manager had provided incorrect photos and descriptions for the product I ordered on the website. I was upset, asked the girl at the checkout if I could choose another hair dryer at home and asked the courier rulez.wu brought it to me for free, because I had already arrived at the pick-up point and the goods were not given to me through no fault of my own. The girl addressed this question to the manager, and he said the phrase "we have free shipping from 200 rubles in Minsk" - so I am aware of this, but I ask, because I think it would be fair, because I arrived at the pick-up point and did not receive my goods not by mistake, but by mistake the store. And instead of me choosing an alternative product option + free.delivery (which costs 11 rubles), the store manager spread his hands. We can say that this review and the store's reputation cost the store 11 rubles. Keep it up rulez.by
By the way, there are no questions for the girl at the checkout, she is very polite, tried to figure it out and sympathized with what happened.
I would like to express my gratitude to the employee Nikita. He is competent in his work, provided assistance with the design of the laptop. Please, the management of this PVZ should note its high-quality work.
They work incredibly fast. Long and painful doubts about choosing a laptop evaporated when talking to a consultant (a professional!). I HIGHLY recommend this store
I was satisfied with the service. Very fast and prompt guys, and most importantly polite. They do not delay, but they do not rush you, you can safely examine and check your order. A big plus is that the organization works until 9 p.m. and seven days a week. It was not difficult to find a place either )
The store was pleasantly surprised. They called back almost immediately - they confirmed the purchase and explained in detail how to handle the tracking track (this was the first time I ordered something online. It was exciting).
Two days later, I had it all!
Thanks to the manager for his patience. I called back several times to clarify the details, they always answered clearly and positively. I left a good impression!
I will definitely use the services again.
I chose a laptop, I have never seen such a fast delivery and such a great service. 10 out of 10. I monitored the prices, they are the most pleasant here.
The goods were delivered on time, without delay. It is possible to check the purchase on the spot, which is important. Pleasant and polite staff of this pick-up point, as well as a favorable location (close to home). Good organization of notifications and any type of payment (both by card and in cash)
Excellent pick-up point. I've never seen queues. He came, said the order number, took the goods, left. There is no braking. Everything is simple. If necessary, you can safely inspect the order. Polite staff. It is convenient both on foot and by car. The quality of service does not cause any questions - polite staff, cleanliness, order, quick delivery of orders.
As soon as I arrived at this place, I realized that this store can be trusted. I decided to buy myself a new phone. Since mine is already bad. After placing the order, the manager called me and advised me to take advantage of the discount, I agreed and threw in some money that would be useful to me, now I am happy with the new phone, I advise.