The service is disgusting, there are about 20 people in the room, and 1 out of 3 windows are open. One employee goes somewhere on her own for the devil knows how long, you could put up a sign that the cash register is not working. Another employee decided to withdraw the cash register in the middle of the day for unknown reasons. Only two people were served in half an hour, another employee decided to run out for a smoke when there were about 20 people in the Lobby. This is not a post office, but a horror. The organization is at zero
First, the book of complaints and suggestions is unclear where, you should see everything and understand what the hell is going on in this mail, after reading the complaints, see what else you will have to face and how much time you will lose with the electronic queue, these cashiers, so that the queue goes faster, they instantly run the numbers on the scoreboard, and you do not have time to approach to the window, and when you come up, the creature from the window tells you that you have figuratively lost your turn, of course, I rolled the cart into the complaint book and to no avail
The nearest post office to me is closed on Saturday and Sunday, on weekdays until 18:00. So if you, like me, work until 17:00, you will need to drive up very quickly (unless there is a queue) and you will be served quickly, but you cannot avoid the end of the work shift and rudeness.
Well, if you work in shifts, then you can run into no queue and no rudeness.
Thank you all for your attention.