I can't understand people's complaints about the constant queue and one working window, you create a queue yourself with your own presence - this is one time. One working window? And to think, why is it alone, inaccessible to high minds? There's stupidly no one to work there, the staff is understaffed, WELL, THERE are NO PEOPLE- that's two. Are there many complaints about long-term discussions? Well, sit down at the checkout yourself, see what it is, to discuss the person who needs to provide 3-4-5 services at once. It will be very useful, replenish the staff, there will already be two windows open:)
The first thing that can be said is a large converted room. A well-thought-out customer service area, a lot of cash desks for service. The staff is experienced and intelligent! That's the end of the good stuff for now. There are a lot of ticket offices, but no staff. There are a maximum of two employees. At the same time, one is busy with the routine of paperwork or serving organizations. In fact, it is not in service. The staff complains about the reduction. The budget may have been incorrectly divided into the federal budget for personnel. Or other reasons, maybe unnecessary functions taken over (trade, utility bills and everything that does not relate to postal activities.
Today, time is expensive and spending it in a stupid queue is also insulting and hits the pocket of the state!
Yes, this department is very friendly to customers. They will tell you if you need any advice. And anyway, I live here. 🌹I love you, this is the Capital.
Repairs are underway at this stage. There are many advantages to this. But at the end of the work / judging by the project/ it will be very nice. It is possible that operators will be added (if there are people)
Only one of the 3 ticket offices is always open!!!! The crowds are queuing ! It would be nice to make a queue like in belagroprombank by numbers, it would be much easier that way!
Constant queues. The operators are working very slowly. One window is almost always closed. There is only one cash register. The staff is not always polite. They do not respond to comments .