Spacious, bright, clean. With the advent of coupons, there are fewer queues. The operators are polite. In general, I am completely satisfied with the quality of services. It's also great that there is a terminal.
I want to express my gratitude to Natalia Stefanova, say thank you so much for your work, for your understanding, for your responsiveness and help to clients. I hope your management will appreciate your work, all the best to you, thank you very much again 🙏
Everything is changing, and the service is also changing. An electronic queue, you can watch an advertisement while waiting for service). The product on sale is diverse and cheaper (not which items) than in shops within walking distance.
The staff is very good, they will always come to the rescue. I really like this department Fast, accessible, without any problems!!!!!Very fast service without delay, thank you!!!Girls for your hard work!!!!!
one of several points of issue, the staff is always at work, good long queues, clean room, in principle, there are no complaints, the work of the staff is really slow, I would like to understand the flow of people faster, but still.
Traditionally slow postal service. Life has stopped here and no one is in a hurry)))). Polite employees try to provide high-quality services, if necessary, they will prompt you with the necessary information.
The central post office, a good location, a constantly long queue, coupons will be collected and left for good and you wait and wait, sometimes even for an hour...
The biggest disadvantage is the waiting time, sometimes you can wait an hour.Otherwise, everything is fine:both the staff and the service are at a high level.
On May 1, 2024, the branch is closed. Yes, I understand the holiday, but it would be possible to put up an announcement about the change of working hours.
Mail as a post office, public service has deteriorated in the last couple of years. There are few ticket offices, no matter how you enter, there are always multi-human queues and one or two cash desks are working. Either there is no staff, or they do not know how to organize the workflow. In general, everything works like the old-fashioned way, ala USSR. 😂
I put 5 for the service. But the expectation is terrible. 6kass.Work only 3.There is a call of empty volumes for a period of 2-3 minutes. There are a lot of people in the department, it's stuffy. I wish it was better.
When sending anything other than a letter, take your time. Find out how you can send it cheaper. Usually, by default, they make out a parcel, and a small package would be much cheaper. Be careful.
I am a fairly frequent visitor to the Main Post Office.Fate forces you to pay for communal services, the natarial office directs you to pay there, the city executive committee also directs you to the main post office.There is nothing good to say.To pay for or receive a service, you need to spend an hour or more of your time.The electronic queue is good, but sometimes only two cash desks work.People can't stand it and don't wait for their turn to leave.There is an electronic payment kiosk in the hall, there is no queue for it.Many people do not know how to pay through it.It is necessary to conduct payment training in the hall, as they do in banks.
One day I will write an honest review about this department... I try to avoid this very thing!!! Although I am happy with the work of other departments.
I really don't like it when they ask me to subscribe or buy something not to blow. But I understand that operators are forced to do this. The mail is excellent, parcels do not disappear. After the 15th, the operators are working hard.I'm very sorry.
There are always 3 windows, although there are 6 of them, it seems, the first window that is specifically for receiving and sending parcels never works at all, everything is very slow, in general, only the mail is worse than the hospital.
The downside is the electronic queue...
it used to be better. It seems to me that soon, at such a pace, there will be an electronic queue in grocery stores.
The post office works so-so, as if they don't give a shit about the fans there. I'm counting slowly and everything else. So 2 of them.
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Vadimus
Level 16 Local Expert
July 23, 2020
There is not enough space, why destroy the building from behind?They would have made a post office there, parcels, parcels, and expanded it, otherwise people stand for hours..