I have applied several times, they are doing fine, there are no questions. The disadvantage is the lack of material to replace the required color, but they picked up an analog
The product is normal. But the quality of the managers' work leaves much to be desired.... They contact us via Viber to coordinate the order details... The year was 2024.... Just call, apparently religion does not allow and specify where to send a photo of the finished design....
I ordered a bathrobe with individual embroidery for the child as a gift according to the finished design of this creative workshop. However, the layout (layout of the picture, text and font) I had to do it myself, while paying for the designer's work. At the same time, the order execution time is 7 days, I did not dispute, however, the manager pointed out to me that it was not necessary to apply in December, when there were a lot of orders. I think that rudeness (I was "forgiven" for untimely treatment) and lack of professionalism of the staff of this organization are unacceptable. I do not advise you to apply!
They did everything very badly, and they also took a lot of money for nothing!!! You ruined an expensive suit, you'll have to completely redo everything. And they raised a lot of money, although the work is small
Excellent workshop for sewing personalized gifts, convenient location in the city, Parking nearby. Alexandra is a very attentive administrator, when I came for the first time, she told me about all the nuances of how to correctly determine the size of the robe and its parameters, and thanks to her we chose the best option. The task was to sew a robe for a person of non-standard sizes. As a result, the man liked the robe very much, he has been wearing it for 2 months.
I do not recommend contacting this store. The attitude towards the customer is disgusting. If you are from another city, you will receive 9 Euromail delivery rubles instead of 4, so also in the end, when paying, this amount will be overestimated by several rubles. The manager will have to prove to you that they have nothing to do with it, although the delivery was agreed. Yes, it's not much money, but I hate cheating.
I gave 2e pants for repair, which, in my opinion, were already in the trash, but still decided to put them into repair, I was pleasantly surprised by the low price and the quality of the work done.
Work readiness ± 3 days.
See original · Русский
2
В
Валерия Филиппенко
Level 4 Local Expert
March 17, 2023
I ordered an apron from this organization via Instagram "Rusan.by ". I took the order, there are no complaints about the quality. But the sediment remained. After making a prepayment, the manager simply stops responding. Reads messages, is online, but ignores. And yes, the questions were only about the case and nothing superfluous. I always follow tactics in communication (which this manager is probably not familiar with), I try to be loyal to people and understand possible employment. But the person representing the face of the company did not have time to respond with a few words for 3 days.
By the way, the order was sent to work only on the 4th day. Although the readiness of the order is initially prescribed-1-2 days from the moment of prepayment.
In general, it turned out to be a good apron, with bad impressions)
I ordered towels for the baptism of the child and godparents. The quality is good, everyone liked it)))) The staff treats their business very responsibly. They suggest options, then show the layout, clarify or everything is fine.
My husband was sewing jeans! I am delighted with the result! I decided to change the dress, I was not mistaken! Thanks to the girls for their sincere approach and high-quality work!!!
A very high-quality product.
I ordered a towel for the baptism.
The embroidery is super, the threads don't stick out anywhere, the towel is soft.fast delivery. Well done.
I will definitely order more
The application on the website indicated the white color of the robe, took the order in black. They said that I specified this color myself, but the black color of the robe is missing on the website, i.e. it was impossible for me to choose it.
The bag was repaired very well. The rivet was riveted and stitched with dermatin.
They didn't work for you, but on your conscience
Thanks a lot for the work!