There is no breakfast, the restaurant on the 2nd floor is not open. The service returned the money to the card due to the lack of an option. The TV is working, but it constantly freezes, it is not possible to watch the channels normally. Geographically located close to Atyrau railway station. The administrators are polite- they tell you what you need, the hotel itself is on the 3rd floor, without an elevator. Rooms of the corridor type of location. Water in a bottle of 1 liter was brought, with the change of linen in the room and cleaning is more difficult, if you ask, they are cleaned according to the administrator.
The room is very cramped, the beds are not clear how they stand. The hotel is located near the road and constant noise is provided for you. Parking is also near the road, and you will not find a place in the evening, since everyone comes to the cafe in the same building. The sound insulation is terrible, you can hear drunken neighbors shying away in the hallway.
Great hotel! If anything, the third floor. The hotel after renovation is gorgeous, everything works. The room has a shower, a balcony, a refrigerator, beds with an excellent mattress, disposable toothbrushes and slippers. The floor is laminate, the bed is clean without stains and streaks. In general, I advise you!! Everyone is friendly, you can't hear the neighbors. Wi-Fi and the connection on the phone is powerful. We booked at the Booking, we didn't even call by phone , booking without a bank card is very convenient.
Now it's a restaurant, but I visited this restaurant where the nuggets from the juice store are delicious, but it seems that the juice is made from the tap if the water is also added juice
The price does not match the quality. A very small room, for the first time in such a room, where it is impossible to even get out of bed, you need to slide down, there is nowhere to turn around, the TV does not work. Clean, which is very important! Breakfast is included .
A cozy hotel, neat and well-maintained, sanitary clean.
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Anonymous review
December 9, 2021
A good hotel, not a bad location, but one of the three outlets does not work and the washbasin is not convenient and the Wi-Fi on the 4th floor does not work.
We were unable to provide accounting documents over the weekend. It was cold in the room, the wind was blowing from the window. The TV was not working.
The rooms are dead and something stinks, after a 24-hour move there was nowhere else to stay. I slept for 3 hours, decided to eat. They brought a roast of rotten chicken, the stench is terrible - they say eat it. When he raised the fuss, all those responsible ran away. In general, I do not advise anyone to stay there.
The staff are only mambets, they have recruited students from villages, they do not know what the dish is made of, they cannot voice the ingredients, I feel sorry for them, so I leave them a tip, at least 1000 tenge.