Terrible airline! Especially with regard to luggage, they demanded to pay 50,000 for 4 bags of 12 kg each!!! In a boorish form! Refusing to give a written refusal! Flight Moscow- Blagoveshchensk 12.09.24. RCPM company. Mashinsky Alexey 89037818403.
It's not the first time we've flown, we're happy with everything. Irkutsk - Kazan flight via Moscow on July 20, 2023, thank you very much to the employee, I'm sorry I didn't remember the name, I helped you figure it out at the check-in desk and still fly away) When buying tickets online, the passport data of a fellow traveler was mistakenly selected in my ticket) They also returned the money very quickly for not using the luggage. We called the support service, created an application number, and two days later the money was returned to us. Thanks for the service.