Saad
94 reviews
March 15, 2023
My home hotel. Not new but comfortable and cosy.
April 24
Nice hotel
July 27
I have been staying at this hotel for the last few years. A good location near several shopping centers, opposite the opera and Ballet theater. The hotel is comfortable, friendly staff, clean rooms. We are always ready to help, take care of the client. The breakfast is delicious, the room service menu has recently changed for the better, so if you do not want to go out, then you can eat quite tasty in the room. I recommend this hotel
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September 2
The hotel made a pleasant impression. Great location, if you are in Astana for the first time, this is the place where everything is close, many attractions are within walking distance. I advise you to take an improved room. I lived on the 13th floor, the views are amazing. Excellent staff, breakfasts are quite sufficient, everything you need is there. You can pay with a Mir card. There is a SPA with a swimming pool. I would have come back here.
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October 20
The Saad Hotel in Astana is certainly a spectacular place! The design is impressive, everything is beautiful and stylish. I would say that this is one of the most beautiful hotels I've been to. The staff is very polite, always ready to help and answer any question.
The Saad Hotel made a good impression on me. Beautiful design and wonderful staff!
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November 5
Lovely hotel, nice spacious rooms, service. A delicious and varied breakfast buffet. A stunning bar on the 27th floor of the hotel, you can enjoy the night views of the majestic, modern city.
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July 4
Nice hotel! Good location, between two shopping malls within walking distance. I liked the breakfasts, there is a small room with exercise equipment, there is a swimming pool. The room is cleaned regularly, unlike the hallway.
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July 23
A great combination of excellent hotel service and location!!!! All issues are solved instantly and professionally! Staff is trying hard! And what is important is the magnificent view from the panoramic windows!!!!!
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October 2
A wonderful hotel with excellent location and trained staff. Clean, fresh rooms, excellent food, shuttle service and availability of all necessary services. It's nice to be here!!!!
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August 22
A very good hotel ⭐️poor breakfast 🥞 was of course
But everything else is great 👍🏻 clean and cozy , the main thing is to sleep comfortably 🛏️ which is not unimportant on a business trip
Recommend 💯💯💯
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June 19
Great hotel! Great rooms! The staff is polite, they work on a positive basis!!! Beautiful view from the window. Parking in front of the hotel. It is located in the city center. There are many cafes and a shopping center around . 👍
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April 14
Great hotel. You can pay with a Mir card. Excellent service. There is a large selection of dishes for breakfast, there is white fish, ham, cheeses, pickles. You can choose between scrambled eggs or an omelet. Very nice view from the room. There is an iron and ironing board in the room. Of the cons, the windows in the room are very dirty, which is difficult to take photos and not comfortable pillows.
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June 19
Great five! Everything is clean, well maintained, delicious food, beautiful views, polite staff! It was very nice to stay there
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August 9
I strongly do not recommend the hotel. An outright divorce. We looked at the information on the hotel's website in advance, where it was indicated that the room rate includes access to the pool, sauna, hammam, fitness. We booked a room, after which we received an SMS message that the pool was closed until August 8. After that, they clarified by phone whether the pool would work on August 9, to which the affirmative answer was given that on August 9 everything would work both the pool and the spa. We stopped by, a nice girl at the reception informs us that the pool is not working, but we can visit the sauna and hammam. It's not pleasant, but we stayed. We were charged 100% payment. We go down to the spa, again the sweet girl informs us that neither the sauna nor the hammam are working. It's disgusting. Frankly, they are misleading with cute smiles. I definitely do not recommend it. If you want to spoil the mood, then come here.
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1
November 20
A great hotel, a super view from the window, it's a pity that we stayed only for one night, I was pleasantly surprised by the restaurant, the beds are just super, I fell down and immediately fell asleep
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April 28
The staff work for 5+, breakfast is good, but you have to go before 8.30, then there is a lot of choice. The numbers are tired, but I can find fault. The standard room is spacious, has everything you need, a gorgeous view from the window. Everything is very clean, cleaned well, settled immediately.
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August 15
This is the second time I have stayed at this hotel to understand this is a former Marriott. Excellent location , gym , spa , massage . Everything is fine)
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August 4
Nice hotel. A good location. The windows don't open. There are breakfasts. I recommend calling a taxi at the point of location of the entrance to the hotel, and not at the address, otherwise taxis come from the other side, then look for a long time and explain, or you need to pass decently. A full description is available on the towing sites.
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August 24
A beautiful place, Astana, I really fell in love with this city, this country. I went around the whole center in 7 days, everything is very interesting and beautiful)
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October 26
Great hotel. Responsive and caring staff. We are very satisfied. We will definitely come again!
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November 24, 2023
A great hotel for your money. In 2022, the owners ended their cooperation with the Marriott network. In my opinion, it got a little worse, but it's not critical at all and the price is excellent.
The hotel is located next to Khan Shatyr, if you are lucky, you can rent a room with a view of Khanatyr, the former KMG building and the Astana Opera.
Very good breakfasts.
If it is possible to conclude a corporate contract, then you will also receive discounts.
I recommend.
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September 22, 2023
Отель Saad, он же бывший Marirot. ☆☆☆☆☆. Жили в номере на 13 этаже, с видом на ТЦ Ханшатер, вид обалденный. Номер с душем, Есть все для комфортного пребывания. Утюг, гладильная доска. Минибар. Сейф. Завтраки вкусные, но не wow. Приветливый персонал, Быстрое оформление при заезде и выезде. Мы остались довольными)).
2
August 7, 2023
Был в представительском люксе с завтраком и ужином . Номер обслуживался отлично . Кровать удобная , кондиционер работает хорошо. Вид из окна хороший . Кухня разнообразная . Есть бассейн. Персонал вежливый .
2
March 19
A very cool hotel!!!!We chose this hotel because there was a safmar card, and we did not regret it, for such money a great room, super service, pool, food and a lot more bonuses!!!!
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1
August 14
The hotel itself is nice, clean, excellent staff. The sound insulation is of course very weak, all the noise can be heard through the windows and the neighbors in the corridor.
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February 22
It's beautiful, cozy, and cool! The kitchen is delicious, the service is at a height, at the "height of the 27th floor")) the panorama from the windows is magnificent!
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October 3
Nice hotel in the city center, everything is nearby. Delicious breakfasts.
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July 15
A great hotel. I have been to Astana in many places - this one is one of the best👍 I recommend
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April 10
A good business center with well-trained staff. Own taxi stand. Nice rooms, very good and delicious breakfast.
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November 13, 2023
One of the worst hotels in terms of service.
No one is in a hurry, everything is done untimely.
Maybe this is the specifics of the service in Kazakhstan, but still I think they just don't have a smart manager who would put everything in its place.
Pulls a maximum of 3 stars.
And do not be fooled by the beautiful interior, the cleaners do not clean, dust, dirt and other remnants from previous guests are everywhere on the cabinets and beds.
You can still list a lot of things, it's a pity that everything is so sad for such a price tag
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May 7
The price and quality match perfectly, the best hotel for your money, very cool view, friendly staff
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May 8
The hotel is good. But the service failed. We have to explain every day what is included in our tariff. We had dinners with vouchers (10 t tenge per person) and for the first two days we had to knock out vouchers at the reception. Otherwise, everything seems to be fine.
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June 19
Cozy, solid. For events, notebooks, pens with a logo, etc.
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July 2
During the cleaning period, my earrings disappeared, although they contacted me from saad, convincing me that they had conducted an internal investigation.Not another foot
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March 13
For a hotel of this level, I can only give 4 stars out of 5. When checking in, there were no shower gels - I had to call and ask. The room cards are constantly demagnetized. The lunch box at the check-out was without water. There is a lot to grow and improve the quality of service.
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September 20
Everything is at a very high level, and the hotel is great. Former Marriott
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November 13
The perfect location.
Huge rooms with views of Astana.
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September 22, 2023
Конференция была... очень уютно, еда просто супер, единственное что не очень зашло так это зал где была сама конференция, экран для проектора был очень мал)
November 12
Convenient, original building. You can find everything.
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March 11
As always, everything is fine! Good cuisine when ordering in the room. Pleasant congratulations on March 8th.
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January 1, 2023
Отличный отель, удачная локация, идеальный вид из окон, профессиональный персонал, все годы с открытия был в международной сети Marriott, к сожалению сейчас вышли из этой сети, надеюсь на качестве услуг это не скажется.
October 19, 2023
Excellent Marriott hotel under the new saad sign, the service is good, the water in the pool is cold, this is the only minus. A little tired furniture, but everything is OK
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1
October 28
A great hotel with a lot of advantages. Good location. The staff responds at the first request.
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November 3
Great location and great view from the window.
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December 16, 2023
A good business center. Convenient location, near the hotel (Marriott, now sleeping). But the quality of the hotel has not changed.
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April 27
Twice ok
For the third time, the room was not cleaned with dirty floors. Checked in at night
In the morning I got up and stepped on the mud with my bare feet. There's hair in the bathroom
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1
September 11, 2023
Отель фактически на три звёзды, хотя достаточно дорогой. За четыре дня ни разу не меняли полотенца и не убирали в номере. Оплату потребовали сразу полностью, что доставило определенные проблемы, т.к. приехали рано, а все обменники начинали работать с 9.00. Из плюсов - иногда срабатывает карточка мир.
November 16
A very good hotel! Cool view!
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December 25, 2023
A very cozy and beautiful hotel that I will return to!!! Everything was great!!!
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October 25, 2023
Great hotel.
Good service, good breakfast.
For business travelers, that's the thing.
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