I stayed at the hotel for 1 week. I really liked it!
Positive:
1. Clean and tidy
2. Cozy. It is clear that the designer has worked on the interiors. Both in the rooms and in the common areas, everything is done with taste. Photos of old Almaty in the corridors are just super!
3. The restaurant deserves a separate review. Everything I've tried in a week is just great. At the same time, the prices are 100% adequate.
4. Sauna access is included in the room rate. The sauna is also very clean and cozy
5. Very comfortable mattress and pillows (of different softness). I slept great.
6. The staff is very responsive
From what can be improved (this is if you find fault too much):
1. It would be healthy if breakfast was served before 11 (at least on weekends, when you want to sleep so much). I came in a little after 10 a.m. on Saturday, barely waking up, but they fed me anyway and even brought breakfast to my room. Thanks a lot for that!
2. It would be good to add seals on the doors to the rooms. In the morning, when early guests start to leave the rooms, the knocking of the doors is unfortunately very audible to those who are still asleep
3. Replenish soap and shower gel in dispensers in the sauna.
Thank you so much for your work!
I would like to express my great gratitude to the owners, investors and employees of this hotel. When you get to this hotel, you see a lot of work done at all stages of the implementation of this project, because everything is thought out to the smallest detail – design, concept, service and service. The exterior and interior in the common areas are gorgeous, the rooms are clean, nothing superfluous, furniture and plumbing are of high quality, everything is clean and works. A la carte breakfasts to choose from - American, Greek, Mediterranean, Italian, etc. (seven if I'm not mistaken) + porridge in the load for those who eat from the Belly. There are no disadvantages if you do not ask yourself to search for them. Thank you so much for the rest.
The hotel is very cozy, clean and tidy. Polite staff. The rooms are spacious. For me, the most important thing is cleanliness - it is everywhere here. Full breakfasts . To say that the hotel is very nice and cozy is to say nothing. You just need to visit here!!!! Thanks!!!