Negative feedback
We were looking for a bird's milk cake with the children
For some reason, he became worth his weight in gold in Safiya (you can't find fire in the daytime) - that's a minus
We came to Sampi and the branch was not there.
The app doesn't work on the word at all
, and you can't order delivery either
They're terrible, so they've developed apps.
That's not the point. The seller said in front of us, let's call and find out where there is. She called and said there was a branch on Megaplanet.We ordered a taxi there and back, arrived, and ta-ta -dam cake is not there and no one called them. It 's a shame for the deception , it 's a shame for the wasted taxi money and time
Fat dislike
The loss of a customer who loves sweets very much and buys a lot of them
We are looking at other products
I am very disappointed in the service
The assortment is good, the staff is all polite, the quality of the products is also good. Among the suggestions: slightly change the ways of making coffee or ingredients, they are slightly inferior in quality to coffee shops.
It's a good feleal, but it could have been better. The most important thing is that during the changes at the university there is so clogged, the queue for a single cash register is too big, and there is only one barista and does not have time to fulfill orders. I also noticed that even if you pay extra for some additional product in drinks like more sugar or ice, the barista simply does not add them due to lack of hands and a large number of orders, rather getting confused and forgetting than on purpose. I would suggest another cash register, a coffee machine and more space
There are no complaints about baking, but in my opinion we still need to add staff. There's a queue at the checkout. At the coffee dispensation, too. Because the institute is nearby, you can stay in line at lunchtime
We saw Sofia, the entrance is open from inside the shopping center, we approach, and there is such beauty. Why is the door open? We were tired, we didn't go around the street. It remains unclear what kind of solution to attract customers.
this confectionery house is incomparable, it is quite common in the city and, strangely enough, everyone leaves good reviews, someone in gadgets and someone in real life
As there was a lousy manager here, so he stayed! They removed the tables where you could sit, and, attention!!!, made "bar counters " without seats!!! In short, now no one goes there at all! I get the impression that the manager is there, an active opponent of Safia!
We visit there very often because it is close to home. Everything is delicious and the coffee is delicious. But how poorly the staff works there. Probably of all the branches in the Sampi shopping center, they do not work attentively and are the slowest of all
I like the assortment, the girls are very kind and I also like that they adapt to each client, there is no such thing in other branches. The girls here are very nimble and the service is as fast as possible, unlike other branches (for example, Volgogradskaya Street)
An excellent selection of pastries and other sweets. You can take it with you, or you can sit on the spot. It is very cozy and delicious. I would like to add better coffee and RAF, otherwise it is on the menu, but in fact it is not. The same problem with tea, it seems to be on the menu, but in fact only black and green (.
Almost every day, I buy something, but the staff is very slow, as if without training they need to be trained regularly, the menu is already outdated, if bon or giotto were nearby, I would not go to safia at all
Not really! The staff is forgetful and slow! The order of the cake to be accepted waited 40 minutes ! Plus , the amount was called a space 3.5 million for 20 people !
See original · Русский
1
2
Show business's response
М
Марат Вафин
Level 10 Local Expert
January 12
Everything seems to be delicious, but the assortment is not supported
I only take pies there. There are a lot of staff behind the counter, but you still have to wait. No one is in a hurry. There are no complaints about pies
In a review about the shopping center itself, I already wrote about this place, well, once again: good pastries, prices, personal service and delicious eclairs)
The cakes are good relative to the prices, the interior is also on the level) but recently I noticed that the quality is deteriorating, MB it seems to me so!