Safmar Aurora Luxe
Awards:
Good place
Address
Business hours
24 hours
Directions
Teatralnaya
660 m
Stoleshnikov Lane
148 m
Information verified by owner
Awards
2023
Good place
Best places according to Yandex users' ratings and reviews.
1222 reviews
May 30
I had a very bad experience with the concierge team, in specific with Anastasia. She was unhelpful and very rude to us. I needed time to get currency exchange and she didn't allow me in and wasn't supportive when we were extremely tired from our flight. She was talking down to us and ignored me when I was asking her. Upon checkout, I asked her if they have the weighter to weigh the luggage, she said NO and hung up the phone. But then discovered from another employee that they do have this service which I availed & paid for. I'll never forget my bad and awful experience because of Anastasia. Please note that this is my 3rd stay with Aurora hotel but Anastasia made it the worst one yet.
3
2
August 22
Nice place, near all the tourist places
3
1
August 27
Good position ,good service. Thanks 😊