The most beloved street food in the world! Well, after that, who wants to choke on a sandwich with a cutlet and a coke? Huge dishes, where there are many, many different things-different delicious things in one serving, unusual ingredients. No photo will convey the size of this plate and the amount of different food in it) Super-tasty and healthy.
They don't give you water glasses anymore, there are no knives either, just a fork
Upd asked for a glass of water and a knife, because they only gave him a fork. To which the response was received: "We don't have them."
On July 2, at about 7.30 pm, my family came to the restaurant located in the Dana Mall shopping center. While we were studying the menu, our 3-year-old son, who was standing next to us, was knocked down by an employee of this institution with a trolley stand. He fell, dishes flew from the counter to the floor, something fell on his head, he scratched his leg with shards until it bled. Naturally, the child was very scared and cried, and held his head. We took him out of the order area in order to calm him down and inspect for damage. At this time, the staff of the institution continued to work as if nothing had happened. NO one came up and apologized or, more importantly, asked about the child's condition or offered any help. Although we saw perfectly well that the baby was crying and we were wiping the blood from his leg. Of course, after calming down our son, we immediately left there.
This attitude primarily indicates the absence of any "human" qualities among the people working there. Of course, the service, which is at a low level, is no less important. In general, I practically exclude visiting this institution in the future, or recommending it to someone. I recommend that the management conduct staff training more often and carefully monitor the level of service. Well, I wish the staff would not be in our situation
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Артем
Level 8 Local Expert
August 14, 2024
I took pasta with shrimps, the shrimps are cold, the tails are not cleaned, the mussels are cold. The staff is not friendly
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Дмитрий
Level 6 Local Expert
January 23, 2022
The food is delicious, a review about the level of service.
You have all allergens written in the menu of each dish prudently (for which many thanks). And Caesar's nuts are also indicated.
Then the dialogue with the girl at the checkout:
- tell me, can Caesar be without nuts?
- there are no nuts in Caesar
- nuts are also indicated here
- there are no nuts in Caesar, there is chicken, lettuce, tomatoes, egg.
- but the nuts are listed here. Maybe a sauce with nuts?
* snatches the menu with a very unhappy face*
- well, yes, the sauce with nuts.
If it hadn't been for my persistence, I would have gotten an allergic reaction due to an indifferent cashier, and a scandal could have arisen with the institution. Please remind the staff that this is important.
P.S. and Caesar, as a result, consisted of a third of breadcrumbs.
I was at this place today. The service is of very poor quality. I went to the checkout to order, I was not wearing a mask, saying nothing: kasir ignored me. After about five minutes, she said: you will need a mask to order. Okay, but at the same time, the masks of the employees were lowered.
I gave more than 15 rubles for the Marina salad: the guy "collected" it, who threw the ingredients into the plate with a piece of bread - it's not clear how to determine the weight. It 's been a very long time .
The order is prepared quickly enough, coffee is at the level of + a pleasant bonus, healthy sweets for coffee
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Алиса
Level 6 Local Expert
March 19, 2022
I visited this place for the first time. I have been traveling for a long time and I always liked the quality of service in RB, but this is the first place where they did not want to approach me to take an order and I did not feel any effort on the part of the staff to be polite...The Asian girl was probably tired, that's why she treated me like that
Of the advantages: the price and quality match, everything is fresh, the portions are large
Cons: the wait is quite long, the staff is not friendly
I don't come to them, I always wait a long time for my order. I waited exactly 30 minutes today! From 8:30 to 9PM.
Are everyone sleepy? And it's kind of slow.
I took it to take away. I wanted to pick it up as soon as possible. But it wasn't there) the salad bar turned out to have plans for my free time... I could spend it with more benefit than waiting half an hour in the evening at the food court.
I love this place and am its regular customer. I always make allowances for the human factor (either they are too young, then they will not add up, then they will forget or confuse). There is a problem with customer orientation and communication culture in the institution. The food is delicious. I draw the attention of the management to the communication of employees.
As I understand it, this is the local branch of Philadelphia. The staff is so relaxed that my friend has been waiting for Caesar for 45 minutes and she begins to faint with hunger.
I recommend this place for those who like to work up an appetite.
There are always fresh products here! It's very nice! And delicious recipes. Just how slow it is , although it seems to be assembled from ready - made ingredients
Salads and the rest of the food are very tasty and satisfying, but there is a huge disadvantage - it is cold. The fact that salads are cold is normal, but ravioli clearly should not be the same as ciabatta with chicken!
This particular institution clearly needs a good leader. Portions are clearly underweight: I often followed Caesar to the Salateria in the Palazzo and there was always a large portion (a lot of chicken, vegetables and sauce, enough for a full meal). And then they put some croutons, a handful of lettuce, 3 tomatoes and a spoonful of sauce. I was left hungry and upset. The staff is not in a hurry to serve: I waited 3 minutes for the girl's ass to talk to each other and come up. The administration urgently needs to take action🙈
We waited for the order for exactly an hour, after they came up and asked what was the matter, they answered our perplexity, "Why didn't you pick it up? Why didn't you come up earlier?" Well, they didn't come up, obviously, because they knew that the service here was not the fastest, and they had respect and patience. No one explained the reason for the problem, no one apologized, the food that was waiting for an hour was thrown in 5 minutes. Although if we were to pick up the order, in theory it should have been ready.
Salads are not tasty in the end, the products are stale, the service is at zero, unlike the prices.
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Ирина
Level 12 Local Expert
July 11, 2024
Tasteless quinoa bowl (Asian chicken), couldn't finish. The long wait
Not as tasty as in Dana Mall. The staff was not very friendly that day, maybe they didn't get enough sleep at 11 a.m.…
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Натали
Level 13 Local Expert
September 6, 2023
Delicious! Excellent cold brew and draniki. We visit often
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Анастасия
Level 8 Local Expert
August 8, 2023
The waiting time leaves much to be desired. More than half an hour, although the first one came. The others had time to eat before they gave me anything.
It takes forever to wait, although they just collect and warm up the food. Somehow their glass tumbler crumbled in their hands, because it didn't cool down after washing, I don't go there anymore, the food is ordinary.
We ordered pasta with dried meat. One piece was obviously spoiled, the look and smell were unpleasant, it was impossible to eat. When I told the maintenance staff about this, they assured me that everything was fine with the meat and looked at me as if I had invented everything. There was an unpleasant impression of the food and service.
It looks delicious and beautiful, and the price is scary
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Алена Дударева
Level 5 Local Expert
January 8, 2022
The whole family (4 people) ordered tomato soup. Everyone was disappointed. The taste is disgusting, it looks like thick tomato paste diluted with water, with the addition of something like dry mashed potatoes. My husband was sick for another hour.
Instead of the stated 15 minutes of waiting, you wait 35 minutes (moreover, 6-7 orders were given during this time) . + Forgot to give all the items from the order.
It seems to be a well-promoted and quite a popular place, the service is excellent, the prices and portions. Gifts for children who have them. BUT either I was so unlucky, or it's their norm to pour so much vinegar or citric acid, I have no idea what it is. But it's a VERY sour dressing in fish salads. Please don't fill it up now.
At first glance, it may seem that prices are biting here. But this is only until you get a huge portion of green salad with delicious vegetables and seafood of your choice. If it doesn't work out to eat everything, then they can wrap the food with them in a beautiful package. Of course, I will not eat here every day, but once a week, for the sake of my beloved, I can look into the saleria for lunch.