I bought tiles at the ceramics salon at 12 Krupskaya Street, I am very satisfied with the service, accuracy in delivery, the help of consultants, and the quality of the tiles. Thank you all!
Disgusting attitude, no customer orientation, they promised the next day that we could pick up the tile, as a result, less than half were available, it was taken away, and the other half as an "apology" will be delivered, they did not bring it by the appointed time, and repairs are in full swing, half of the tiles are already on the floor, and the second is still they did not bring it, they promised to deliver it home, but they brought it to the entrance, at this time only the tiler and parents are at home, who, due to their age and health, will not be able to carry even 1 tile. When they called the store and said that there was still no delivery, the consultants began to deny all their promises, their excuses crossed out all the positive reviews about their service when buying. DISGUSTING CUSTOMER ORIENTATION! Just to sell, and then tolerate their attitude.
This is not the first time in this store. We were 7-8 years old, I thought something had changed.
Alas, no!!! There seem to be a lot of tiles on the samples, but in fact there are none, or they have been discontinued. Delivery is again from 2 weeks.
There is no illumination above the samples. The consultant is cocky, and when she realizes that the order is passing by their store, she starts talking politely and fawning in front of you.
I do not recommend it!!!
There is a choice of tiles, I made an order, like a nice girl, but as it turned out later, inattentive, there was almost 1.5 m ^ 2 left of one color, and I missed the other, although I gave her the quadrature of the room and clearly wrote what square footage. Moreover, when re-ordering, she makes the wrong color, which is needed, a lot of nerves were spent, while the tile was reported, there was only one negative left.