Salon shtor
Address
Contacts
Велком
+375 29 156-51-41
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Business hours
Opens in 13 min
Directions
Ploshcha Lienina
82 m
Similar places nearby
9 reviews
May 12
I want to share my experience of contacting this curtain salon. It all started very well: I came personally, the staff helped with the choice of fabric, told me everything in detail and showed me — thanks for that. However, when I was asked to provide detailed estimates (prices per meter of fabric, number of meters, cost of work, etc.), I was refused — they say they do not provide such layouts. This is the first disturbing moment.
Next, we tried to coordinate the arrival of a master for the selection of wooden blinds — and then complete chaos began.
The first visit was scheduled for a weekday from 3 p.m. to 4 p.m. I got off work, arrived, and waited for the master for an hour. During this time, I wrote to Viber, called the salon — no one answered. I left at 4:10 p.m. 15 minutes after that, they called me and asked: "Where are you? The master has arrived." It was extremely unpleasant and disrespectful.
We decided to reschedule the meeting for next week. I was offered time and asked if it suited me. I didn't give my consent, but I asked a clarifying question, and I didn't get an answer. And then the call came again: "Where are you? The master is in place." When I asked why no one had confirmed the time, I was told that "it was the weekend" and they couldn't answer. At the same time, I was accused, they say, "the master came in vain," "it's inconvenient for him," etc.
Earlier, I asked for direct contact from the master to avoid such situations, but I was refused — all communication via Viber with the manager, who responds with a long delay.
Bottom line: the salon itself is not bad, the choice of fabrics is large, and everything is fine with the design. But the organization of work, especially the timing and communication with the client, is just a disaster. It's especially disappointing that in the end I was made to blame for my own mistakes. I ask the management to pay attention to this issue and reconsider the approach to customer interaction.
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February 2
Convenient location of the store near the box 99
A huge selection of curtains and tulle, various fabrics for them
Very Literate
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1
May 16
The largest selection of fabrics in the city. Roman curtain, porters are very well made! 🙏🏻👌
See original · Русский
