A modern hotel. Good service, towels were changed every day, a set of shampoos and a mini bar were replenished.
There is a kettle and tea bags in the room. I haven't used it, but I think they're paid. A slightly monotonous breakfast. But if you live for 3-4 days, you won't have time to get bored. The hotel and rooms are quite clean and tidy. There are benches and gazebos in the surrounding area, you can sit with a cup of tea in the evening.
On weekends, the restaurant on the top floor is often rented for events, it can be noisy.
We chose the hotel solely based on its geographical location (the only plus) - closer to the new industrial park, so as not to waste time in traffic jams from the center. It's better to lose time in traffic jams than to lose a restful sleep.
1) At 3 a.m., we had to calm down the guests from friendly China, who continued their party right on the floor near their rooms.
2) the windows are not open - on the one hand, the Tashkent highway, on the other hand, with a beautiful view of the mountains, there is a private sector with a constantly barking dog.
3) breakfast for 3, coffee only in 3in1 bags or cheap instant. The assortment does not change.
4) the mattresses are terrible, on the third day of the stay, the back said that everything was bad.
5) the watering can in the shower pours even upstairs)))
6) cleaning after 17-18, when you already return to the room, it's probably not fate before lunch, it's just "no thanks"
7) it's beautiful only on the ground floor where the reception is, everything else has seen a lot))
In general, next time - not a foot. It's better to stand in traffic.
I liked the hotel, the staff is good, they will always solve the problem and help. I also liked the breakfasts, you can have a hearty meal. We took 2 rooms, one was clean, the second I don't know if they were in a hurry with cleaning), dust, crumbs from food. The cleaning was done so-and-so later. And in the same room, the sofa sagged, of course, it would be great if it were replaced…
Beautiful new hotel. There are pleasant staff at the reception. I liked that there is accommodation for half a day. Good, delicious breakfasts included in the price. The room is clean, a good bed, a set of hygiene products. Kettle, air conditioning, TV. I even found a condom in one of the drawers). The hotel is quiet, no one broke the silence. Thanks for the good service. I recommend.
The hotel is good, the service, the restaurant, everything is fine, well, the interior can be even better, but in general I like it, I am a regular customer myself
The view of the mountains is just amazing. But in the most hellish heat, the conduits did not work. The cleaning was not very good. Sometimes they changed the towels selectively. One will be replaced, the other will not. There are questions about the service. The keys to the safe were never found, and this issue was resolved for a couple of days, as a result, a new safe was brought. In general, somehow it wasn't boring :))
It's the worst hotel we've ever been to, and I have to go to various hotels in different cities very often for work. The linen is so "dirty" that it is disgusting to even take towels in your hands. Breakfast is a separate story. 3 in 1 coffee.
The hotel is good. The staff is very friendly. We stop there without hesitation. Everything is fine 👍
See original · Русский
М
Мария М.
Level 6 Local Expert
October 3, 2024
A three-star hotel.
Cons:
- far from the center, there is an eternal traffic jam on the bridge on the way to the hotel
- the hotel is located by the road, if the windows are on this side, you can hear noise all night, flashing lights
- there is no shopping center or grocery store near the hotel. Industrial zone, car repair shops.
- breakfast is terrible. Coffee is only 3 in 1. There is no coffee machine here. Milk for cereal is only cold. The food consists of pilaf (without meat), sausage, pie with this sausage and pizza with this sausage. One day there were French fries. Porridge. Very, very sparse.
- they moved from room to room without warning. It's still a pleasure to carry things, especially when you're already leaving tomorrow
-there are no mosquito nets on the windows
- the closet smells damp
Positive
- there was melon and watermelon at breakfast. She was saved by them
- mountain view. But this is against the background of car repair shops and garages
-spacious rooms
Conclusion. If it's for one day, it's tolerable. If you come on vacation as tourists, I do not recommend it!
A very nice hotel. The room has a strict design, a little old-fashioned, but at the same time modern. I am pleased with the presence of a mini bar. The room is clean and tidy. With a trace. I will check in again at the city premises.
A good hotel in Almaty, which goes to meet its customers. There was an order through Ozone, so this service booked the room, took the money. (then I booked another room for a colleague again), and then I canceled the second order and the first one, like you got confused yourself, due to the influx of tourists, there are no rooms in this hotel. It's late in the evening, there are several hours left before departure, arrival in Almaty at night. I called the hotel directly.Many thanks to the girl at the reception who said that Ozone had booked the room, then canceled the reservation, but we will not leave you on the street, we will check in at night in one option. Upon arrival, they gave a smoking room on the ground floor, everything is completely decent for living, including the bar) breakfast for 5th floor in the restaurant is modest, but you will not stay hungry. Thank you for your help, you helped out a lot. I recommend the hotel
The hotel is not the first freshness, they are cleaned every day, but then the water will not be carried, then the towels will be removed, and new ones will not be put. Sometimes a cat hangs out at the entrance, there are no complaints about the cat, he is very affectionate.
We celebrated the anniversary at the Salyut restaurant.Cozy, delicious cuisine.During the preparation, administrators Akmaral and Zoya were constantly in touch, advised, recommended, reminded.It was very touching.Thanks to the team of this institution for a wonderful evening.Prosperity to the Salute restaurant.
I liked the hotel, the breakfasts are good, the staff is helpful. It is better to take a room so that the windows face the courtyard), since it was noisy on the road. Nice gazebos. The most convenient way is to pay with a Russian card, thanks a lot!!!
The price-quality ratio is very high.
Positive: spacious rooms, good furniture, air conditioning works perfectly, cable TV, excellent buffet breakfast.
Minuses: This location is very remote from shopping malls, cafes and restaurants.
For those for whom location is not important, a great hotel.
A good average sovdepovsky hotel! On a solid 3+ (4-)
Everything is normal but for 20 years ago, carpets on the floors, and the same service.
There is no freshly brewed coffee, due to the lack of grain!
It will go to spend the night 1 time. I wouldn't stay for a longer time. Two-room suite on the 1st floor - a view of the avenue with a constant stream of cars, a gas station and a store. The room is untidy, the curtains are burnt, dirty, they do not normally close the room from the street. The faucet in the shower is something that looks creepy, and when you turn on the shower, the water flies out of the hose in different directions. There is not enough lighting in the room. And of course, there is a bonus in the drawer in the form of contraceptives, it is of course wonderful that the hotel management cares about the health of customers, but it suggests certain thoughts that the rooms are used for appropriate purposes. The linen and towels were clean, as well as bathrobes and hygiene kits, slippers, and a hairdryer. Good Internet, desks for work. Soft mattresses. Breakfast is quite good (tea, compote, kefir, milk, 3 types of cereals, scrambled eggs, pastries, vegetables, yogurt). It was noisy, apparently there was some kind of event upstairs, but after 11 p.m. the music was turned off. We wanted to use the spa area (go to the sauna or hammam), but there was a child with us, they said that it was not allowed with children, this is the first time we come across such a thing (again, it makes you wonder why). There is a parking lot.
It was the first time, the reception at the reception was pleasant, I won't say that I would give 5 stars straight, there are some nuances, but otherwise everything is fine, clean room, all soap accessories are in place, I especially liked the breakfast, mini buffet, good breakfast assortment, by the way breakfast is included in the room price!
Not the worst hotel, but there is something to work on.
1. Improve breakfast, add variety
2. The quality of cleaning requires work
The location is not the most convenient, but of course it is subjective and to whom how.
The hotel is far from the center - in the morning and in the evening you have to stand in traffic jams. Inside, everything is strange too: we lived in the most charged suite, while the carpet was burnt, the bed linen had to be refilled on its own, there was an incomprehensible buzz in the bathroom. The pillows are low and uncomfortable.
Breakfast is creepy: nescafe in a jar, some kind of chicken with rice and mayonnaise salad
I do not recommend it and do not understand where the 4-star hotel comes from
An amazing hotel.. Polite staff. A cool sauna. The administration solves all issues in general. I recommend this hotel to everyone! The breakfast buffet is classic, for every taste
The hotel is nice, clean and does not stink. There is a sauna at the bottom. There's a restaurant on top. The food is delicious and the music is playing softly. I had a very pleasant time.
Suite room, the bed for two is too small. The location is perfect for me. The service is not bad. Breakfast for 4. From the restaurant, if the banquet is heard all. There is no sound insulation in the rooms of the sewer drain. There are no parking problems.
When examining the Roman sauna, it is very dirty, there is a lot of hair in the shower, it is smoky, And they talk very incomprehensibly, they said it was necessary to order something from food, this is in addition to the minimum rent for two hours, you can not drink with your own drinks, but perhaps you need burnt alcohol? And some kind of prepayment of 60,000 tenge.
Thank you, no need.
We stopped on arrival, the shower didn't work at all!They didn't want to move to another room!The cable from the TV does not reach the point to turn it on!
The suite is crumbling and dirty. It cost 50 thousand tenge per night. At least breakfast is included in the price. There was a corporate party or a wedding in the restaurant on the 5th floor, and music could be heard in the room on the 3rd floor.
See original · Русский
андрей кукушкин
Level 8 Local Expert
November 19, 2022
Clean, polite staff, daily cleaning, free guarded parking! I recommend it! There was one time I really liked it👍
A very old hotel with tired furniture. The carpet is burnt, stains on the couch, a watering can leaks in the shower. Instant coffee is served for breakfast.
I held a wedding in this complex, a sooo good hall, which is not unimportant, the waiters for each table have their own, this is also a big plus, I can't say from the menu, because the administrator said I can't put you in this hall, because you will also have to be included in the guest list, which is not very convenient, as a result we were left hungry, it is not possible for me to go to another hall, neither for the presenter, nor for the DJ and the cameramen either. You can somehow solve this by putting up a sign, for example, a toastmaster and that's it. As it is, everything is fine. And the wedding was held at the highest level.