1. Incompetent employees.
I asked a direct question about the cost of replacing the battery and check valve with a vacuum cleaner
xiaomi vacuum-mop essential. To which I received the answer that it is necessary for the wizard to perform diagnostics. What for? It is unclear when the problem is described.
2. Low professionalism.
I was asked for the valve number and battery model.
An employee should know this, or at least have the skills to search the Internet, because I wrote a model of a robot vacuum cleaner.
3. Terrible customer orientation.
After I have written the valve number and battery model, a message from the service employee follows: "will you pay for the time spent searching for spare parts?"
Do not waste time, contact any other repair service.
Incompetence of employees at the highest level. The DVR broke down, well, how it broke down, the g-sensor (impact sensor) failed, before going to this "sharashkin office" I called, described the problem, said, yes, we are repairing everything, come. I chose a day, drove from the other side of the city, arrived, went in, brought the DVR, described the problem again - in response, NO, we do NOT repair such breakdowns. But it was impossible to say this on the phone right away, the problem and the registrar's model were announced, or the "specialist" receptionist immediately made a "free" diagnosis to me from the threshold. It's a pity for the time and fuel spent on the road. It is very difficult to find good workshops now.
The TV is broken(I called this service, brought it at 12 o'clock, by 17 o'clock they called, said the cost of repairs! It seemed expensive! But what is cheap now? It's a matter of everyone's choice here. You can take a TV and go through all the repairs-compare! I agreed to the price. Two days later, they called and said they had done it! Everything works! I can't say anything bad! To write that it is expensive, they overestimate it, you need to figure it out yourself! The service was completed-well done! 4 stars for what I thought would be cheaper).
good day everyone! 27.05.2024. Faced with the problem of replacing the screen on the Samsung TV, the cat threw the TV off the shelf, the TV worked for only 2 days, it's a pity and a shame, I searched for a long time on the net for a service who would replace it, in most cases I was advised to buy a new one, accidentally stumbled upon the Samsung service, called asked to wait, answered within 20 minutes that they would fix it, brought at lunch, in the evening, they called back that they were ready! I Took It, It's Working! The service is impressive and the parking is right away! Thanks!
Less than three weeks after the repair, the problem surfaced again. Being sure that this is a warranty case, I received a refusal referring to the fact that the case is not guaranteed, although the problem was exactly like the first time. How is that?! On the person of unfair fulfillment of obligations by the contractor. The quality of the initial repair is also in doubt. I strongly do not recommend this place.
I repaired their phone, damaged the screen, did not even peel off the protective film from the screen during disassembly, which most likely led to damage, refused to repair further. I had to contact another service and overpay for repairs. I do not recommend them, but rather look for another service.
Not only do they not consider it necessary to say hello, they also offer a display with a replacement for a 5-year-old smartphone for the price of a new phone. Well, they won't talk to you anymore, as soon as they realize that you can't afford it.
Prices are taken from the head, they called one price tag for a certain job and a spare part on the phone. In fact, they announced 4 times more expensive, after my refusal they called back and dropped another 200 rubles. Be vigilant with them!!!
When contacting about the repair, they named the price for the work and wrote that the original. Soon, after clarification, it turned out that "original" is the name of a high-quality non-original. I do not advise contacting a service center, acquaintance with which begins with deception.
I want to thank all the staff for their work, they brought their TV here, they said they would try to make it faster the next day it was ready, thank you very much.
I would like to express my gratitude to the service specialists for the work they have done. I contacted other service centers, but it was here that they helped solve the problem with the phone. I recommend
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Иван Мигура
Level 2 Local Expert
September 13, 2023
We quickly and efficiently repaired the laptop, which had no hope for life. I SINCERELY THANK the team. I highly recommend it.
P.S. You can have coffee here.
It's a disgusting job. The master lies right in the eyes. They put a defective display in the phone. At the same time, the microphone and the back cover were broken. At the same time, they claim that everything was like that. They were caught lying red-handed, and didn't even blush. Avoid this place! I also wrote them a message in the complaint book. And it's all for a measly $30. The guys have a top-level business. After this, I will definitely contact you here again, and advise my friends (joke).
The work schedule was written from 10, we arrived at 10.20, we stood for 30 minutes, no one showed up, I do not advise, although we agreed on the phone in advance
Avoid this service.
They're cheating.
They communicate.
They do not fulfill the guarantee of their work, they say that another spare part flew to Jacob and it needs to be replaced, but in fact it is not. Guys, if you want to get on the money and time, then you're here.
I brought my phone for diagnosis after moisture got into the phone (Face ID stopped working), they said they would diagnose and call back during the day, the diagnosis was delayed for 6 days, they were fed breakfast every day, as a result, when they called again, they said that the phone could not be repaired, but that's okay, I paid for the diagnosis No question! When I arrived home, I found a screw without a thread and a head, which just fell out of the phone, there were scratches around, as if they were picking with a screwdriver, there were traces of scuffing around the glass along the rim of the case (apparently they were "carefully" disassembled). In general, I do not recommend this service and judging by the reviews, I am not the only one! It's a pity I didn't read the review about this service earlier …
I dealt with the problem with the recessed phone, they helped. Later, I brought my TV with a matrix and backlight problem, it was diagnosed and done relatively quickly. Plus, it is convenient to have free private Parking on site) you can contact if th)👍
This place raises a lot of doubts. The screen stopped turning on in the tablet, brought the tablet here for diagnostics, as a result, the master found a lot of problems and said that repairs were needed, which would cost 370 rubles. I refused to repair it and took the tablet to another place, where it was repaired for 20 rubles!!!
P.s. I did not apply because of the broken screen, which was not actually broken (the protective glass on the screen was broken and it was perfectly visible, since air layers had already appeared at the corners of the glass over time. And the tablet worked fine for 2 years with this broken safety glass). I turned to the problem that at one point the screen stopped turning on, although it was audible that the buttons on the screen were being pressed.
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Anonymous review
July 6, 2021
I brought the guys to the Samsung Galaxy Z Fold 2 service, they found spare parts for me in 4 days and did everything as the new phone became.
According to the promotion, the Galaxy Buds Pro headphones were also repaired.
I am very pleased! The service corresponds to the capital's service!
I would advise you to change the staff completely!!! And there are no masters at all!!! At least let them learn how to respond to customers on time, the problem was in the power supply - it was eliminated without diagnosis in 20 minutes at home, without video on Viber and courier!!!
Sharashkin's office, they rip off incompetent customers in full, they charged me 290 rubles for replacing the backlight diodes in the telly. when repairing others for 140 with a 6-month warranty
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Игорь Т.
Level 2 Local Expert
January 14, 2021
It's a terrible place! Avoid it. When I came to them at that moment there was a conflict between the customer and this "organization", the person proved that the phone was handed over whole, and they returned it with serious scratches...The man left. Next, I hand over the phone (it's in perfect condition, I've only been using it for a month). When accepting, he slips in a contract where it says that my phone has scratches and scuffs. I told him to show him on the phone where you see at least one scratch or the same scuffs that you indicated. He turned it over and over and did not find it, then he redid the contract. That's when I realized how the man in front of me had been tricked. These crooks write imaginary defects to everyone in a row, and after signing, you would agree that the phone had such defects... I won't describe it further, but in the end they dumped me anyway, but for other reasons. As a result, these are crooks, they sing well on the phone, but how about absolutely different amounts and deadlines are very different! They lie at every turn. In a word, dealers who lure in small amounts and short terms, and as a result, it is expensive, for a long time, while they will make your equipment and Chinese components for a lot of money.
Excellent service, I'm not ashamed of my work. They gave a 2-year warranty. They have already repaired 2 TV sets. There is a discount system that pleases. I will always address Them. I ADVISE YOU!
There is no answer to the phone, the doors are closed.
Although it says "no days off and lunch"
I called both numbers several times with a difference of 40 minutes
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Юлия А.
Level 3 Local Expert
July 22, 2020
Good service, the phone was repaired quickly, efficiently, and also gave a 1-year warranty. If repairs are needed, then only to these guys. Recommend.