I used the services of a sanatorium. Com before the pandemic. But in 2019, my attitude towards this organization changed. It turns out that she is not responsible for the vouchers and the payment associated with their purchase. We ended up in Karlovy Vary in the year of the pandemic in 2019, we were refused treatment on arrival on March 13, we had to interrupt our stay at the sanatorium and fly home ahead of schedule. Not only did we not receive a refund for expensive vouchers, treatment, but representatives of the sanatorium. com. offered us to deal with the sanatorium of the Czech Republic on our own, and the argument for non-return was initially obscure reasons, and then 2 years later - the lack of banking ties with EU countries. By these actions, the sanatorium.som has discredited his reputation. I do not recommend it.
This is not the first time in Karlovy Vary and we got to this hotel (we thought for a long time where to go :))
Let's just say that the hotel is not 4 stars, as stated.
Amazing meal schedule
8-10 breakfast
12.30-14.00 lunch
17.30-19.00 dinner.
But, when you come to lunch, you will not see a hot second, but only salads (Olivier was eaten from the 29th of December to 2.01)
And when you come to dinner at 18.00 you may be told that 2 salads out of 4 have already ended and you will have to eat carrots in Korean, which is served every day.
By purchasing a voucher on the website, it was indicated that the hotel does not have a swimming pool and staying for a week you have the opportunity to visit Lazne for free.
Yes, this is not indicated in the voucher, but it was stated on the website. After contacting Sanatoriums, this service was removed from the site page and the transfer conditions changed dramatically!
The procedures will be scheduled for you at 1 p.m.! either to eat, or to lie in the bath.
The medical staff (let's call them that) are very willing to take money for procedures and are ready to go out to work even on December 30, when procedures were denied for everyone else on that day.
The hotel is not worth the money!
The year of use of the services
is 2023
My assessment
2
I recommend it to my friends
no
Deception and purchase reviews. We were deceived when booking, and on arrival we had to pay extra for food, although the company employee claimed several times in correspondence that everything was included. I do not advise booking through them - it will be more expensive than direct. If you still decide to take a risk, I recommend calling the hotel directly before paying to make sure there are no problems and to clarify before departure that they have paid for everything
I find it difficult to say how things are now due to known circumstances, but I used to use the services of this particular booking site. And she always got what she needed.
A great opportunity to book a sanatorium for every taste. We have been using the site for several years now. We booked hotels in Marianske Lazne and Piestany. Everything is clear, they meet at the airport, they accompany you to hotels. It is very convenient that it is possible to book a hotel in advance and pay on the spot.
I really enjoyed booking a vacation in Sanatoiums.com . I was choosing a sanatorium in Karlovy Vary for my parents. Everything went very well - the transfer did not have to wait, the Colonnade is beyond praise! The price was the same as when booking. I will recommend you to friends and acquaintances.
An excellent tour operator!!!A very convenient way of booking, you can contact from anywhere where there is an Internet connection.The site describes everything in detail; what services, procedures, cost, etc.Payment for the sanatorium upon arrival.
For the past five years we have been booking sanatoriums in Karlovy Vary through the company's website Sanatoriums.com . Everything is clearly organized, booking confirmations arrive quickly, all conditions correspond to the descriptions on the website, prices are pleasing) If there are any problems at the hotel, representatives of the company get involved and solve everything quickly. Our family really likes the work of the company's representatives, so we recommend it to all our friends who also book their trips to Karlovy Vary only through them, and no one has had any problems yet. We also use the transfer, everything is clear and comfortable. Thank you very much!
I have been using this resource for several years, I have booked sanatoriums in Hungary, the Czech Republic, and Lithuania. Everything is organized well. That's just that this year the transfer didn't let me down much, I left the arrival area in Vilnius, and no one met me, I had to call on the phone to find out where the transfer was, as a result I lost 15 euros during negotiations, there was a residue.
A company with which it is a pleasure to cooperate. I booked a vacation for myself in Zheleznovodsk, before that I booked a vacation for my son's family.
Everything went fine. We have received exhaustive consultations and recommendations.
We were satisfied with the rest. Thanks a lot for that.
We booked a 2-bed room + medical procedures in In January 2019, the Grand Hotel in Karlovy Vary had pleasant memories of a spacious room of more than 20 sq. m. with a comfortable bathroom. We are grateful to the doctor for the prescribed and well-performed medical procedures. The food in the hotel restaurant is of a good standard. Sanatoriums companies - excellent
I have booked Karlovy Vary sanatoriums three times on the website Sanatoriums.com . To sort out the location of the sanatorium.its features and specialization. procedures and nutrition. And also a selection of real reviews from residents, which are very helpful with choosing a specific sanatorium.And also the lowest prices when booking.And also help with the transfer and answers to any questions you may have, and much more. I am very pleased with the site.
I have been using the services of this site every year for several years. And I will use it in the future as soon as the situation improves. Comparing prices on this site and other booking sites, I saw the advantage of sanatoriums. Sometimes even direct booking on the website of a hotel or sanatorium was less profitable. We also ordered a transfer from Venice airport, everything was just fine!! Thanks to all the staff Sanatoriums.com for a great job.
A very clear service for booking sanatoriums and transfers in Slovakia. The presence of a Russian-speaking manager allows you to quickly solve the most difficult issues. Good booking conditions, flexible solutions for rescheduling deadlines, impeccable transfer organization.
A good, reliable website for booking accommodation and treatment in sanatoriums. I have been traveling to Karlovy Vary and Yakhimov for several years. I book through this website. It is cheaper than booking directly at the sanatorium. I am very glad that I found this site. You can book with payment at the hotel. They do not take a deposit.
Everything is clear, fast, efficient and cheaper than on the official website of the sanatorium, we also ordered a transfer, also without complaints, comfortable cars, good drivers
I booked a sanatorium in Lithuania with payment on the spot.
Everything was done quickly and most importantly, the number of procedures per day was clearly spelled out, not just treatment.
I liked the bonus - free transfer from the airport.
Many thanks to the company's employees for their excellent work! My trip to Karlovy Vary in February 2020 was amazing! I will continue to use the services of this site when booking my sightseeing tours.thank you!!! Good luck!!!
I have been booking sanatoriums through this company for 5 years.Everything is always good!We go with our family to Karlovy Vary - both booking and transfers are without complaints!The promised excursions are also included in the program
I booked a sanatorium in the Czech Republic, paid for everything OK, then because of the coronavirus, train services between the Russian Federation and EU countries began to be canceled (that is, it is not possible to travel to the destination), wrote to technical support on February 28, there was no response, and today on March 3rd for a second, calls to the call center did not yield results, as a result, I made a cancellation and lost more than 100 euros, (the rest did not come to the card yet). I hope at least I can keep this money.
In addition to the review, as a result, after a couple of angry reviews including instagrams, the staff of the sanatoriums came to me and helped me postpone the arrival date for the winter. We'll wait. For efficiency -1 for help +5.
This year, for the first time, I decided to go to Karlovy Vary not through a travel agency, but to book on the website Sanatoriums.com . I was a little worried, but everything turned out just fine. I liked the hotel. The free excursion to Prague was beyond praise. The magnificent excusovod of Alain. So I recommend it to everyone.
Everything was at the highest level from the organization of the company Sanatoriums.com . Starting from meeting at the airport to hotel accommodation in Marianske Lazne. Only the positive from rest and treatment.
There is a convenient search on the site that allows you to compare sanatoriums and make the right choice. In addition, it is possible to book a sanatorium without prepayment in cases where this cannot be done through the official website or through other booking systems.
My favorite, most European and most unforgettable resort city, beauty city, dream city! Carlsbad was beautiful both in the summer and in the New Year. Walk and enjoy the views.delicious cuisine and can be treated.
Several times we issued vouchers for treatment in Italy through Sanatoriums. The service was provided clearly and without complaints. We recommend it!!!
We went to Karlovy Vary from this site.Everything is clearly understandable, we booked for two and then decided to change for three without a problem.We enjoyed working with you.
See original
1
A
Anonymous review
September 15, 2020
I booked through Sanatoriums.com a trip to the Piestany sanatorium. Everything was organized perfectly!
See original
1
S
Stasy
Level 6 Local Expert
September 10, 2019
Disgusting cantor sanatoriums.
Lack of competence, conscience and professionalism. I strongly do not recommend contacting them. They fail and do not solve their problems.
Their transfer was 1.5 hours late, without apologizing, we walked for 10 minutes with our suitcases, then I was locked in a stuffy car, it was 50 degrees there and the driver was on the phone all the time.
You will also not be able to order a ticket, messages and calls are not answered, it was possible to order a transfer only from the website. Shame on you!