I haven't been to the store. But I ordered it online. The experience is sad: at first they accepted the order and promised to deliver, but then at the end of the delivery day they called and said they would not be able to deliver, and I sat waiting all day, and as a result I still could not do the planned plumbing installation work. The second time, the order was already delivered, but I completed the order based on the advice and approval of the manager that the product would suit me, and in the end it did not even have such an installation size. So also the consultant could not properly explain and advise. They also couldn't say whose production was normal about the product, until he directly asked China, which was no longer a chance not to answer. In short, the impressions are so-so
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Павел Чижов
Level 4 Local Expert
July 14, 2023
We bought a shower cabin for the bathroom here. The range is large, there is plenty to choose from. The price category is also different, you can choose according to your finances. It's nice that the staff is polite and ready to answer any of your questions. We were advised on 3 models that we liked. The purchase was successful.
At sanit,by bought an acrylic bathtub with legs and a screen. I was pleased with the free delivery, and they work late in the evening - they brought it as requested after work. The courier helped to lift to the 2nd floor. A warranty card and a receipt were issued, so they also gave a siphon as a gift + a discount card!
We are equipping the cottage after the repair and normal plumbing is what we have always lacked here. My friends advised me to call Sanit.by . We immediately compiled a list of necessary items and wrote in a special window on the site that we needed reliable and not expensive plumbing for the cottage and a list. The consultant immediately replied to us that you can use the choice of characteristics and see what you like more and is suitable for the price, advised which brands you can pay attention to from more or less budget ones. The last tip helped to save a lot of time, because we don't really understand the brands of plumbing, and there are a lot of them there and we've never heard of some.
We considered only those options that can be delivered within a week so as not to delay the installation and have time to check everything and enjoy comfort before winter.
In principle, we are satisfied with everything, we received a good 7% discount on the “summer” promotion, everything was delivered by agreement, a guarantee was issued for all goods and a detergent was brought as a gift. Almost all of us have already connected without problems, everything works. Thank you for your help in choosing and promptness!
A disgusting experience.
We bought a Belux bathtub there.
The bath was brought and they said that they were giving a high-quality siphon as a gift.
As it turned out, the siphon does not fit, they called Belux and said that a siphon is included with this Salamanca bathroom.
We have written an application to sanit. We waited a week, brought a siphon, and it doesn't fit either. It's just an outrage. And their first siphon and the second idea with overflow for the bathroom, which has no overflow. It just doesn't physically exist.
Pay attention to the blue plug for the bath for 2000 rubles.
We will make a refund.
I ordered one shower cabin, but another was brought, unfortunately it was discovered only after assembly, since everything was correct in color and according to the documents. It's a shame, considering that the cabin was brought cheaper than I paid for the one I ordered
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Сергей Арышев
Level 3 Local Expert
July 20, 2023
A good store, a convenient website, everything is fine with you, except for the choice of delivery time. Please make it possible to choose the day and time of delivery yourself during the checkout, and not wait for the manager to call.
A disgusting company, disgusting service, incompetent installer Alexey, whom they recommend, and then disown him. The cabin came defective - it pours from all the cracks, they actually refuse to return money for goods of inadequate quality.We spent a lot of nerves, time and effort, but we can't use the booth.If they do not return the money, I will contact MARCH with a request to verify their activities. I strongly do not recommend this store.
I made an order for the amount of 3772.11 BYN
Delivery was agreed on 07/17/2024 from 19:00 - 23:00. They said they'd call in an hour.
My father and I were specially waiting there, at the address, since there was a cast-iron bathtub in the order. We are doing repairs there, we don't live there yet
No one called, no one came.
The company is more than disgusting, repairs are underway, tile laying depends on the delivery of the bathroom, there is no information on the website that the product is not available, they ordered a 180/80 bath, after placing the order they did not even bother to call and say that there was no product, they dialed themselves the next day and only then found out, moreover, without apologies, so also in a slightly rude form, they said that the bath would be available for order in a week, and they would contact us, after a week of course they did not contact us, we called again, and again it turned out that we had to wait a week, decided to order what is, 170/70. On the day of delivery, the operator called and offered to reschedule due to technical problems, there is nothing more to say!!!
It feels like I should want to give them the money, and they should do it in parallel.
The company's birthday is marked by an increase in prices for plumbing.I was waiting for discounts, I waited for a promotion.It's not nice of you.
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Геннадий А.
Level 5 Local Expert
August 25, 2023
I ordered a sink, mirror and faucet here for the first time. Everything was delivered 12 minutes later than the agreed time, the mirror backlight works, I did not find any defects, everything is packed with high quality. There are no discounts for pensioners
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Илья Л.
Level 4 Local Expert
July 25, 2023
I would like to thank the store's managers for their help in buying an installation with a toilet bowl. They chose for a long time, they called and bothered with questions, so many nuances need to be taken into account with the size and also the button to pick up so that it fits. As a result, they collected what we wanted and gave us a discount on the kit. Thanks!
The campaign is very disgusting. It is impossible to arrange delivery. They do what is convenient for them. You order for one day and time, they do not bring it, they choose themselves when it is more convenient for them to deliver it themselves, without agreeing with the customer. If you want calm nerves, it's better not to get involved!!!!!!! Honestly.
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Юлия
Level 6 Local Expert
May 1, 2024
Great store, polite managers who are always ready to help
The store is great. I ordered it several times. The prices are the lowest. Delivery is free of charge.
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Николай Шипилов
Level 4 Local Expert
August 21, 2023
The delivery of the shower stall is free to the entrance, documents and a receipt, a warranty card are issued upon receipt. Of the disadvantages, there are few components on the site, you have to look for hoses, sealants, etc. in another store.
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Диана Б.
Level 4 Local Expert
October 22, 2021
I applied for the purchase of an electric heated towel rail in this store. I saw that there are a lot of models that are quite affordable and decent in appearance. I chose a couple and called to clarify the details. I was interested in how the white coating behaves when heated, and which one is more economical. We were convinced that this is a special powder paint, it does not turn yellow and does not smell, that everything is checked at the factory. I liked the store, and there are knowledgeable sellers to choose from
The toilet was urgently needed, the lid of the invisible manhole was smashed. They explained on the phone, got into our situation and brought us back the same day. Thank you very much!
The most terrible plumbing store in Minsk and in general, which I have met, disgusting attitude towards the customer, complete disrespect, the replacement of goods is a lie, I do not recommend it, especially if you need to contact the service center, all social networks will find out about this terrible store!!!! So not cherishing customers in our difficult time is a sign....
Excellent and high-quality service, we did everything at the highest level!) Good price, service and delivery on time, I was satisfied with the purchase.
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Дима И
Level 2 Local Expert
February 12, 2022
We bought a bedside table in Marco's Garda bathtub with a washbasin. A beautiful model, everything closes smoothly, there are closers. The only thing that upset me was the Keramin washbasin, but these are no longer questions for the store. Delivery, communication, registration are all fine. Thanks for the help from the manager, we got a little confused about the size.
Terrible store, I tried to order a second time, the site does not have current prices and availability. I do not advise you, do not waste your time, there are more worthy shops!
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Рита Бочкарёва
Level 2 Local Expert
October 14, 2021
I always worry when there's a big purchase. I think at least it would fit, at least it would work. Here I was assured that I would return it if it did not fit or would not work. We bought an electric boiler this time. I clarified about the warranty, they told me to contact them, the store solves all the issues on its own. So the main thing is not to lose the phone. Thanks to the guys for the work