It was my first time in your store. There was an unpleasant aftertaste from the sellers' work. More precisely, from your relationships in the team. In the sausage department and the finished goods department (I bought cutlets and donuts). The sellers are young, there was an older seller. The young people were somehow biased against her. They answered sharply, looked askance. Although everything was weighed on time, buyers were not idle anywhere. As soon as the seller went to the next counter, someone from the small management immediately "showed up" with comments, like why there is no one here. I think your staff should give a lecture on corporate ethics. All comments and complaints should NOT be made IN THE TRADING FLOOR!!! After all, no one from the family can stand litter. So it is in the store: the team must support each other, mutual assistance, mutual assistance. And customers don't need a negative ((( Sorry for writing. I don't want to offend anyone, but the sediment remains..
I liked the store itself, the selection of goods is good, Sellers and cashiers work quickly and harmoniously. Thank you.
Usually everything is cool, fast and pleasant.
But today, apparently, there are staff replacements - ignoring, harsh answers in a not-quite-working tone ( I'm not a friend or acquaintance)
I stood behind the squid, and imagine - there are 2 queues.. and the fact that I'm standing at the fish department is not that..
Work with the replacement staff, or I'll just change the store for shopping.
Sometimes there are long queues, but as for me, the store is super! Polite staff, a huge selection of products, everything is fresh!!! I recommend it!!!
Long service, then cigarettes are looking for . It's time to take the cigarettes outside the ticket offices.... It takes a lot of time to find it.... The sellers are not very polite...
Everyday goods are always available. But I would like to have a wider assortment of fruits and vegetables, as well as cereals. Almost all cashiers are adequate and friendly.
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Екатерина
Level 6 Local Expert
August 17, 2024
The store has a very large selection of products, but... The products are not always of good quality, especially meat and vegetables, and the cooking leaves much to be desired. There are a large number of cash desks, including self-service cash desks.
Disgusting behavior of employees at the self-service checkout! 04.07.2024 the employee started being rude only because they asked to confirm her age . There was also no badge to find out the name of the employee who serves so "perfectly"!
Today I ran into Santa's store at 11:40. I took the goods and went to the checkout. Of the funds, there were only 100 rubles in one bill. When presenting this bill to the cashier, she was embarrassed and said to look for change, because she would NOT GIVE me change. To my answer that there is no smaller, she rudely said: go here only to change money. I consider this attitude to customers unacceptable. And I would like the store management to instruct the staff and remind them of their official duties and service regulations.
Queues , polite disrespect and deception on the part of the administration. They do not respond to complaints in the complaint book. Expired goods. After opening, the counters are empty. Different prices at the checkout and on the product display.
Overall, it's a good store. Conveniently located near the metro, stop by on the way home. A fairly good selection of fruits and milks. Not a bad pastry.
The store is not bad and with high traffic, but high prices, promotions about nothing, it happens that partially spoiled vegetables are on the counter, the bread is stale the day before yesterday, the choice of products is not wide. I like that there are self-service ticket offices.
Due to the fact that the store is next to the subway, it is convenient to go to it on the way home, but only because there is no other alternative nearby.
Now many stores have overpriced prices and problems with products, so I put 4 stars, you will find food there, the question of variations and prices
a very large assortment of goods
is always clean
, but you almost always have to stand in line(
(the pastries are also very tasty)
I have never been caught overdue
Not a bad store, there is enough assortment, but the prices bite terribly. There are constant queues in the store, both at the regular cash register and at self-service.
This is a chain of stores with low-quality products. Fish products, just terrible, I have repeatedly bought fish by weight (lightly salted herring, smoked mackerel, etc.) and it is really rotten, or expired, already yellow in color. Sausages are also not very good. The staff as a selection is zero. I do not recommend this network.
It is not the first time we buy milk in this store, which is sour after opening.. expiration dates are normal. Moreover, I have heard quite a few reviews from people who have also encountered this problem
Why would a store sell sushi if they only have a name, no one buys them and they lie for a week? Rice is 90%, the rest is a kind of fish and cheese. And the rice itself is so hard that it does not chew. Who allows such a product to be sold at such a hefty price?
Firstly. I went in, but there is no smell of Santa there, nor of Santa Claus.
Now for the case. The store is ordinary, the assortment is slightly different from other retail chains, but not always for the better. Water and bread can be found, so the store can be considered acceptable.
Santa's standard store. There are pastries, quite good
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Grisha Jilinko
Level 7 Local Expert
February 12, 2024
The products are fresh as always, but the choice is small, the staff is present, the queues, as in all default stores, are long at the bottom or two cash desks from 4 and self-service cash desks
The store is located in the vicinity of the metro. The choice of products is average, as well as its own products are available. There are 5 standard cash registers (+4 self-service ones), for a total of 9.
A normal store, I can't say anything bad. However, previously, ready-made lunches were delivered before 12. Baked potatoes, or some kind of pilaf. It was convenient to come and buy something ready for lunch, warm it up and eat (I won't say that they were the most delicious, sometimes they over-salted, but here everyone has their own). But they stopped doing it, the reason is not known.
I bought semi-finished cabbage rolls on the 14th in the culinary department. The filth is extraordinary, the cabbage has turned sour, the filling is spreading, the impression is rice and fat, there is no meat taste. I do not recommend it!
The whole family is eating food bought at Santa's. Both finished and semi-finished products, and just products. It's all good. Well-fed and happy with Santa)
how many times have I not entered, the queues are like in a mausoleum.of the eight ticket offices, two are always open, maximum three when people can't get through. parking for 30 cars, 60 parked , 90 willing
In general, it is normal, but you can run into rotten meat, so check it out.
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Марк М.
Level 7 Local Expert
December 26, 2022
A full range, a lot of promotional items, delicious pizzas are baked, the service is fast. The store always has a place to park. Convenient supermarket.
What is "pleasant" about this store is the long queues and the absence of cashiers with a seemingly sufficient number of cash registers. If you want to spend time, then you should go there. And on self-service, when you go with alcohol, you will not wait for a consultant to sow a ban on this alcohol. Of the products, nothing particularly normal can be purchased.
The store is quite large, but there are few self-made products, I would like a larger assortment)
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Влада К.
Level 4 Local Expert
May 6, 2023
The location is convenient. There is always a large selection, responsive sellers and cashiers. Prices are the same as in the whole network. There has never been a delay or a damaged product. I like the store.
The most beloved retail chain. Specifically for this store, I can say that there are always long queues. The choice of products is acceptable. I would like the staff to be faster and more polite.
Long queues, but whiskey is cheaper than in other stores of this chain
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татьяна с.
Level 7 Local Expert
December 28, 2022
I like to shop here, especially in the afternoon when everything has already been brought and laid out, and there are few people because they are still at work. I like that the order on the shelves is monitored, the layout is always good, the price tags are in place, always fresh vegetables and fruits. I have 5 stars from me!
Today, 06/16/12 in the sausage and meat department, the seller is rude and not polite. I understand that the end of the working day or not is in the mood, but you don't have to dump your negativity on customers. I wanted to buy a small piece of sausage, the seller refused to cut it off.