The food is delicious, not a restaurant of course, but at the level of a good dining room. The beach is sandy, but there are stones in the water, children do not want to swim in the lake, only in the pool. The view of the lake is so-so, it's a bay and on the other side you can see the entire mining industry of the city - the eternally smoking chimneys of a factory or something. Beautiful photos from the beach overlooking the lake will not work - there will be pipes with smoke). You can't have your own alcohol, you can't have your own barbecue, there is a barbecue area in the evening you have to take a queue). I lowered the estimate because the price does not correspond to the content, 64 thousand per day, family of 4 people. Beer from 700tg, cocktails from 1.5k, pizza from 3k. In general, the children liked it.
In general, it is not a bad place for a family vacation. I liked that the territory was being cleaned. Very clean. They're watching. There is no vegetation on the territory, only artificial palm trees are present. But they are beautiful, with a backlight. The rooms are equipped with air conditioning, hairdryer, kettle. The water was hot all the time, which is a big plus. There is a TV. But we came to rest, so it was not up to him. There is a barbecue area, grates and skewers are provided. Breakfast and lunch are included. But you need a little patience to be served quickly. It won't work that way. The waiters bring and take away the orders themselves. So sometimes I had to wait. One of the big disadvantages is going into the water. The beach is rocky. Very. A special person walks on the territory and manually removes large stones and cobblestones, cigarette butts, bottles. But in the water there is a real "massage" for the feet. If I may say so. The approach is very long. Therefore, you can stay without legs until you reach a normal depth. Basically, we swam in the pool on the territory. It is combined with a children's one. Therefore, there is no heating in the children's pool. Keep in mind. There are a lot of sun loungers, there is enough space for everyone. Overall good 👍, so 4 stars.
It might be cool to relax there during the day, but we were passing through at night, from August 22 to 23, we saw the base, I wanted to go to the toilet, the guard politely let me in, but there were 7-8 people sitting near the toilet who were not adequate men who allowed themselves terrible statements about me, up to the point of taking off or something else to do with me! I was so horrified, by the way, I was fully dressed, except for my face there was nothing open at all, my hair was all removed. In general, after that there is no desire to rest there. It's terrible how such people can spoil the impression of the whole city, it's a pity!
And so there are cool recreation centers with very kind people in the neighboring village! We found it, thanks to such a not beautiful situation.
Santorini recreation area my friends and I came to relax in this recreation area, all the recreation conditions in principle left good impressions, there is one THING: we were not satisfied with the service of the manager and administrative staff, namely an employee named Nesypzhan leaves much to be desired, all his actions are not at all professional in terms of guest service, talks in raised tones, overexcited, answers questions indirectly, all his actions lead to provocations, almost does not let his hands loose on guests, does not know how to listen to guests, in general, all we thought about was how to hire such employees as Nesypzhan!!! I would like to express my gratitude for the rest in Balkhash.
The service is terrible, we went there for 2 days to have a rest before going abroad. The food is very small, for the first time they brought only 3 people, although the room was for 4 people (not counting a small child)
The room is terrible, everything is dirty, one room for 5 people. Later in the evening, there are a lot of mosquitoes and insects, so many that it is impossible to stand outside. It was only after 3 hours that they began to poison and then they were still there. When we went to the cafe in the same place, we ordered pizza, brought wet plates that were not fully washed, they did not give us spoons or forks. The waitress herself is still not an experienced schoolgirl, she does everything slowly. Why do they take such people if they are very slow and do not fully do it.but plus for the cool atmosphere, and so don't go there, it's not worth the money at all.
This recreation area was liked only by the territory and the rooms. That's it! Customer orientation is zero. The beach is terrible. The food that is included in the price is so-so, and the menu for the money is not very diverse. Children don't really have anything to eat except French fries and pizza, there is no ice cream, the price of water is high. You can't have your own alcohol, although it's completely illegal - it's not a public place, we pay rent. You cannot eat in the rooms. The Instagram says that foam parties are held on weekends and there are animators, but there was nothing like that.
The only person I want to thank is the guy from the pool who brought the sunbeds and the waiters.
I know for sure that we won't be coming here anymore.
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SamPavlov
Level 18 Local Expert
June 30, 2024
The place is very beautiful, everything is done with taste. The pool is super, big and clean. There is also a children's room. The beach is close, but there is no sand -rocks.
The rooms are clean, the amenities are all in place. Lunch and breakfast are included. The kitchen is delicious. Of the minuses, the staff in the dining room is one young person, until you disperse them, they sit in place and do not want to wear or do anything. It is advisable to replace all of them. Many thanks to the administrator Nastya, it feels like she's working for everyone. In general, I recommend it.
We had a rest with a family with children, the rooms are clean,the pool is super, but the beach is rocky, it is not possible to swim, breakfast lunch is delicious and satisfying, but for a fee the food in the cafe is not tasty, and the kalyan is weak, not worth the money.The territory of the hotel is beautiful, cozy, in general I liked it, we will come again.I wish you to improve the service and change the cook.And so everything is cool.By the way, in the last photo, the male admin, on the day of arrival, was rude, behaved aggressively, did not talk adequately, spoiled the mood.
It's a good place! The pool is clean! In the evening there is a disco and foam parties 🔥The rooms are clean and cozy🔥. Beach with pebbles:) We went to the pearl in the kitchen in the zum🔥🔥🔥
A very nice family place. A large territory, its own swimming pool, and the first coastline. The coast is rocky. The atmosphere and the show program are very good.
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Никита Ш
Level 20 Local Expert
January 13
Take a break from the hustle and bustle, buy plenty, admire the boundless nature around. Delicious food. All this can be found in one place here. Must-visit
Clean, cozy, the pool is clean, the food is normal. We had a very good rest with the children, the main thing is that everything is organized competently, the bed and towels are snow-white, and the rooms are clean, and the pools -2, and the playground, and the music, and especially the live music in the evening I liked! sofas and swings alone are worth a lot , Rahmet , you will continue to prosper
I liked everything. Although I'm not very critical. Most importantly, breakfast and lunch are delicious, although there is no choice as in foreign resorts.
The attitude of the staff is friendly
If you want to spoil your vacation, go to Balkhash Santorini... Terrible administrators..The prices are for drinks, you can not take your own on the territory... The price difference with the store across the street is 3 times...
the beach is terrible... When booking, they counted one amount for accommodation, in fact they took 85 thousand more ...
Neither the animators nor the foam party were seen in 3 days... Don't set foot here anymore!!!
Some disadvantages...
The beach is pebbly, shoes are needed. The rooms are clean. The air conditioner works well. But the admin is rude, does not know how to talk to people. Maintenance, like everywhere else, needs a lot of work.
On the way to Almaty, we wanted to relax in this recreation area. There were no available rooms, you need to book in advance. There are a lot of pitfalls on the lake. Food leaves the best
The food that is included in the price of rest, to put it mildly, is not very good, but when you order for some money it is very tasty ((((I liked the recreation area itself .
Santorini Holiday home looks impressive.
I wasn't inside, I was relaxing with my grandchildren next to me.
There is a swimming pool, music, access to the lake, it's great.
I wish the team prosperity and success!
We had a great rest! We rested here 2 times a month! Everything is clean, there is everything conder, refrigerator, WiFi, TV. There is also a swimming pool! The staff is great!
It's a good place, like a pool, some kind of entertainment, but everything is, to put it mildly, average. The staff is young without any hint of customer orientation. The territory is extremely limited.