In the summer, they came to us and connected the Internet, it worked fine for 1-2 months, I was glad, but then it began to work very badly! The video took a long time to load, even photos from the site! I think we are wasting money on poor quality, and I will never use the services of this company again in the future!
P.S.: they said that they have Gpon technology and the Internet works much better than other providers!
Thanks for the excellent internet connection, which does not work, even with one connected device.
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D3000
Level 14 Local Expert
May 27
It is only in Uzbekistan that you can probably find such contradictory and categorical reviews))) Either 5 or 1 star. It doesn't really look like an objective point of view. 1 star is when money was taken, but nothing was given in return, 5 stars is when the Internet works just divinely. It seems to me that there can be neither one nor the other. And in fact, I used the provider a lot of years ago, everything was fine, but then there was another technology. Unfortunately, there are no optics from this provider in my area, so I have to use a national operator. I use a Sarkor in the office and everything is always fine, no nails. The service, compared to the others, is very good, at least. I really want to go home to this particular provider, but there is no coverage on Ivlieva Street, unfortunately, although they promised two years ago.
Terrible service, it is impossible to get through to the call center at night, I had to wait 15 minutes for the queue to be answered, when the queue came they said that at the moment the operator could not answer. The price for the tariff is expensive, but the speed is low.
They work terribly, I just change the provider today, firstly, the Internet is turned off daily, secondly, it is impossible to get through to the support service, wait for the operator's response is repeated for 15-20 minutes, as a result, reset🤣🤣🤣, last month, for the sake of experiment, I asked to recalculate, the operator, who was lucky enough to get through, said: "yes, of course, we will do everything, sorry for the inconvenience," in the end, the expectations led to nothing. I do not recommend it to anyone, the most terrible provider!
Chilanzar, 2nd block, 27th house!
I want to express our dissatisfaction with Sarkor Telecom. The Internet works well for 2 weeks, after which it stops working from the word at all. Before the holidays, we sat without the Internet for a week because the master simply did not come, no matter how many times we called. Call center operators are generally silent. They never pick up the phone, it's impossible to reach them. If Sarkor Telecom employees notice this, call 998933124403, please contact us and fix our problem!
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Екатерина
Level 8 Local Expert
November 1
There is simply no worse Internet provider than Sarkor. The Internet is open for a maximum of 1 hour per day. Nothing works the rest of the time. It is simply impossible to work.
The company does nothing with customer reviews and does not improve the quality of services provided.
Avoid them.
The most terrible provider .Constant failures, No work, no movie to watch, everything hangs (Call the operator,
-You restart)or we will send instructions on how to set up the router)Here I have nothing to do to set up the router)))))every time the Internet is turned off, you need to configure the router)?
Very bad! I'm not happy!
The company misleads people by inviting them to work! At the interview, they talk about Very Favorable conditions, but in fact, our Uzbek "I didn't say that!" begins
Dear citizens, job seekers! Be vigilant and don't trust their words! Question everything and record it on a dictaphone!
One of the Internet providers in Uzbekistan, the service is Wonderful, the Internet services are quite good, The staff is Polite, Responsive, Ready to help if problems arise, The waiting time always depends on the current customer contact to one or another department.
There is no speed for more than a week, they turn off the Internet for half a day without warning. I can't get through to tech support, it's stupid to reset. Now Sarkor will reply to contact TG via support contacts, but these contacts also do not respond.
I wonder where I can turn if Sarkor does not comply with the contract?
The Internet sometimes turns off, on Saturday it stopped working at all, on Sunday evening they promised that maintenance would arrive within 2 days, today it's already 4 days, I don't advise anyone, I called the call center 5 times, zero sense
Disappointed
The level of dialogue, illiteracy at "0" le (zero) zero and once again zero! ((. Do not send your employees with flyers to advertise your service at home! When advertising the Sarkor service, employees turn to YOU with a stranger! I will not announce the name of your employee. At least we had a training session with your employees or something: (Muomla degan narsa yuk. Uzur surash yuk)! You're recruiting incompetents. It is a pity that such a wonderful, once strong company has slipped into a low level of service!
Zero in service, you can't get through every time, and if you get through the queue and the answer is to check your Wi-Fi router, there is no place to check it, set up your services, such a complex attitude, you are tired of calling endlessly, you can't set up a normal Internet (((( a bunch of incompetence....
I signed a contract for 20 Mbit, in fact the speed is 1 mbit. I contacted the support service, I was informed that a technical specialist would come and check everything. But if the problem is with the router, which you sold to me yourself, then I will have to pay for something.
SHARASHKIN'S OFFICE, which cannot organize a normal Internet within the framework of the contract!!!
I do not recommend this provider to anyone, Chilanzar-6 there was no Internet for a day and a half, they could not do anything, no discounts, nothing.... Today I changed to another provider, there are no problems....
Professional manager for working with legal entities, Nigina.
A quick feedback on the request, detailed answers, very friendly in person, such employees develop the company.
The quality of the Internet is bad! Resetting the router settings and entering a username and password costs 50,000 soums!!! To change a 1pc connector of terrible quality, which they installed themselves - 30,000 soums! Everything is expensive and bad!
A terrible provider, and this is with such a long experience. The service is unimportant, fuck off. The Internet works disgustingly with a good tariff, freezes every 10 seconds, the mobile Internet is 10 times faster and works better. There hasn't been a day that there haven't been complaints about the connection, but there's no point, "on their part" everything is always fine, this is our problem... I regret that I left another provider, hoping for Sarkor's experience and reputation, it seems that in 2020 they became the "number one provider" in Uzbekistan... The question is how??? For what merits
P.S. operators respond after a few hours, exactly when the connection is restored, for example today, they answered after 4.5 hours, when the Internet started working, "you are online, check from your side ", they do not answer further questions, ignore, the attitude towards subscribers is disgusting, it is impossible to contact the authorities, only if you go to It's the day of the appointment, but there's no point in wasting time on it. The connection is only getting worse, the service is at the bottom, and no one is doing anything, although if feedback is being monitored, and the bosses are progressive, they should have noticed for a long time that even here the reviews about the provider are all with one asterisk, full of negativity and indignation, but they don't care...
We have been a regular customer of the conductor for 3-4 years in a row. I think the guys are trying their best. What will happen is warned in advance. They provide bonuses and profitable options. For example, it is very convenient for us with TV.
Terribly unreliable provider. I pay 160,000 per month to have a good connection. As a result, there is simply no Internet for hours. We have to buy additional mobile Internet. For those who have a remote job, I absolutely do not recommend it.
There has been no TV or Internet for 5 days now. I write to the support service every day, they call me back every day and say: We have passed on your complaint, and you will be contacted. No one has contacted me yet, there is still no television or Internet
I will add a review a month later:
As a result, a friend fixed the Internet for me, who climbed into the attic and reconnected the wire.
I watch the World Cup 2022 through match TV, you won't believe it: 1-2 minutes of broadcast, then a freeze frame for 30 seconds. Very exciting
On weekdays after 19-00 it is impossible to use the Internet, the speed to external resources at a rate of 100 mbit/s drops below 3-4 mbit/s, the TV freezes. In those.It's hard to get through to support - either the call breaks down, or they don't pick up the phone, you listen to an advertisement. Those.support knows only one recipe - restart the router, but it doesn't help. Cable installation and entry into the apartment is a separate story, the grid on the window was torn, the double-glazed window frame was drilled through, the cable connection on the street was twisted... The PPoE connection breaks for no reason. I do not recommend contacting this provider
Chilanzar-6, there is no Internet for the second day, support shrugs, they can't even find the cliff... The cable is replaced according to a different standard...
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Show business's response
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Paul
Level 8 Local Expert
January 12
Terrible corporate customer service for VoIP. Aziza, I hope you will stop misleading customers and constantly telling customers - look at the contract. What are you a customer support manager for if you can't properly explain to customers the solution to the problem. NEVER, EVER PURCHASE VOIP SERVICE from this company. And if Aziz's manager will serve you, ask him to replace you with a more competent employee
"According to the regulations, technical support goes to the address within two days"
It is easier for me to connect a new Internet connection than to wait two days. They don't care, it's impossible to get through. The speed is constantly dropping.
Mobile internet often works better.
In general, if you have a choice, choose something else
Disgusting office, terrible speed. Constant drawdowns. And when everything falls down, they just stop answering and there are not even beeps on the line.
Support is dead.
I don't recommend it.
I don't know about the other providers in Tashkent, but these are just a nightmare. I applied for the installation, they arrived quickly, everything seemed to be fine, but the Internet stopped working a day later, they called and said that they would come and fix it within 24 hours. I waited a week, called every day, was fed breakfast and no one came. I went to the office myself and tore up the contract. Do not get involved in any way!!!!
Terrible operators, they don't know how to communicate at all. When connecting the problem, during the entire time after connecting the problem. It would be better to stay on the old provider than this token, I do not recommend it.
It used to be normal, now the bottom, it feels like the call center is empty, the Internet can only be used at night, in short, Sarkor has slipped to the bottom of the Uzbek Internet, where he belongs))))
If you are reading this, do not connect this provider. The call center is not responding, if the Internet is dropped, then they will not help you and you will have to climb yourself. And their regulations will force you to sit without the Internet for up to 48 hours, because the departure of a "technical" specialist takes exactly that time.