I would like to express my gratitude to the aquaerobics coach Tatiana. Thank you so much for your professionalism. There is always a pleasant, positive atmosphere during training. A very nice, pleasant man. Tatiana, THANK you very much
Today, on 01/14/2024, we applied to the Saturn IC (pool) in Vileika in order to swim in the children's pool with a small child at 11:55. Two employees met us on the threshold with the words "Why did you come here, the session has already started, at 13:00 we are leaving for lunch!" While we were undressing, the employees repeatedly told us that we should have already entered the pool at 11:45 and left at 12:45 because "THEY LUNCH from 13:00". To our question: "Should we leave?" My little child and I will not swim for 45 minutes and WILL NOT DETAIN THEM FOR a PRECIOUS LUNCH, even though it is still an hour away. Not only did they meet us in a rude way, they also said: "Anyone who comes to the children's pool SHOULD HANG THEIR own outerwear in the wardrobe for a child under one year old). This raises the following question: "How should young children hang up their jackets on their own?". After our words "Well, you have a service!" With a dissatisfied face, our jackets were still hung up. We left the pool at 12:40. We did not hear banal apologies, only rudeness.
This shift made a terrible impression, the mood is spoiled, this is the attitude we get for our money!
We were also in the pool on 12.01. We were met and told everything, shown (the first visit) by two lovely, pleasant, well-mannered, friendly women (another shift), so we decided to come back again, please express our great gratitude to them!
We came to Belarus on vacation from Russia and expected that we would receive decent service for our money.
It's a good place. In addition to bosein, you can find other activities of interest, such as billiards or strength training. You can safely give the child to the swimming section.