The impression of the bank is not the best. To visit the office on weekends, you need to go to Gomel!!!! There is a bank branch in Gomel that works on weekends, but NOT in Minsk! Moreover, in order to visit the bank, I personally need to take time off from work, because his work schedule coincides with mine. Well, if, suddenly, you want to close your bank account, only a personal visit will save you. It can also be opened remotely, and closed only by personal presence during the next wave of the pandemic.
The exchange rate is not very good. I tried the car, made a conversion, and checked most of the dollars for authenticity, the buyers were a little strange and the amount was large, I refused to check, I couldn't say. There weren't many people when I came in.
Russian Russian savings bank has no connection with it, so you will not be able to withdraw money from a Russian card, even through a branch, and put it too. It is unclear why
The worst bank, the ATM does not work all the time, after 6 attempts I stopped coming here, in the afternoon I tried to put money into the account through the cashier, it's also a problem, a couple of windows are constantly working and the service is very long, like 1-2 people queue, but an hour of personal time is lost, this branch certainly needs to be bypassed.
It is a pity that it is impossible to set 0. The service is disgusting and long. A simple transfer operation to the Russian Federation card took more than 2 hours. I will never contact this bank again.!!!!
I wanted to put less, but I didn't. I am not satisfied with the work of this bank. To clarify the passport data in which interbank system I had to come here three times. Well, in the 21st century, it's kind of "not ice." Transfers to the card come in a strange way too. In general, I do not recommend the bank.
On a weekday afternoon, the waiting time for a currency exchange operation lasted 20 minutes... I was disappointed by the absence of a specialist at the reception, who was very much needed.
It is always empty, there are almost no people - and you have to wait in a huge queue for at least half an hour. Please fix it! Specialists are sitting around, and people are waiting for something. Add more cash registers, since 2 is not enough. And there's always something wrong with the work time...
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Show business's response
Кристина Курак
Level 7 Local Expert
October 6, 2023
There is no consultant in place. We sat for half an hour to find out that legal entities are no longer served. But in those half an hour they would have had time to open an account.
The employee had to pull everything out , there was a sense of obligation in his work . It seems to be a serious bank , but decided not to contact it . Although maybe it was just me who ran into such an attitude
Not a single ticket office is working, with a waiting time of 40 minutes (which is already a lot!), I sit for more than an hour and the queue does not move at all.
Hello. My name is Maxim Kulakov on 10/14/2019. I have issued a credit card to JSC BPS-Sberbank in addition. office No. 702 East. I chose a credit limit of 2,500 bel. rub. at the same time, Veronika Olegovna, a sales specialist at the retail business department of Zhitko, assured me that if I want to increase the limit on the same terms (CP +4.2), it will be enough for me to bring a certificate from my place of work. As it turned out later, in order to increase the loan amount, I need to create a new application, which means new conditions for using the loan. I think customers should not suffer from incorrect consultations of the bank's specialists. Please understand the situation and take action.
A large bank, but they can't submit information correctly on the Internet, only a piece of paper was hung on the door. It was clear that December 31 was a shortened day, but shortened to how many? Why do I have to drive around the city and call all the branches? Disgusting attitude towards people.
3 rubles were withdrawn for viewing the balance (to activate the card of another bank). At the same time, the ATM did not notify about the commission.
Be careful.
How many times have you not come here, you wait at least 30 minutes! The eternal lunch at the staff. Some bad words for a review.
1 star for the well-trained staff.
I withdrew money from a bank card, the ATM chose the denomination of the bills itself. I applied to the same department with the issue of changing bills. First, I was sent to a specialist and only then to the cashier. The time spent is 15 minutes. I think such a service is extremely slow.