The absolute leader in terms of waiting time. I sat in an empty hall for 45 minutes, and my ticket does not come out. The slowest office I've ever been in
Large two-storey office. There is a 24-hour ATM at the entrance with currency exchange and cash reception. Polite staff. A comfortable waiting area. Electronic queue
There is a huge department, a lot of employees, and there is no one to work. 10 minutes to resolve the issue turns into an hour and a half of time spent, while the queues are small. There is only one cash register per bank, and it does not always work, the system freezes, it is not possible to find a working ATM the first time. I still can't work with the card because the app doesn't make contact at all. But everyone is as polite as possible at the bank, thanks for that.
Inside, everything is wonderful, beautiful, politely free, and around .... especially from the Guards side when incubator cars arrive, they are on the emergency stop and cars from Masherov's side are also practically standing or pushing against the oncoming traffic, and Guardeyka is a transit street between two avenues, but this is that the sidewalk is also interrupted by passage to the storage and all passers-by mothers with strollers grandmothers with with shopping bags from Euroopt straight onto the roadway bypassing cars with money and just above them an empty parking lot for cars, use them to call one at a time to the storage on the phones, I think there should be enough money to think a little bit, and not only money to count people around you think they are grateful for this
It may be useful for tourists from Russia. There is an ATM where you can withdraw money from a Russian card in Russian or Belarusian rubles. But you cannot replenish the Russian Sberbank card.. And by the way, the ATM has a contactless system, the presence of a card is optional.
The worst bank on the planet. No one knows anything, they can't coordinate with other branches. Calls to the department are simply not answered or returned. I do not recommend this bank to anyone. The attitude towards customers is terrible.
I would like to express my deep gratitude to the bank's employees. With their help, I found the money I had lost. Thank you for the professional work you have done. Also, thanks to Emma and her colleagues at work. So BPS- Sberbank office N 700 has grown in my eyes thanks to such employees. Thanks again.
Good service. But... there are constant queues, and even if there are a couple of people in the queue, get ready to sit for at least an hour. The staff is friendly.
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Anonymous review
October 1, 2022
Poor service, you only waste time when you come to the bank. A condescending attitude towards the client, a couple of statements about the problems were not solved, even the director did nothing. If I had known that there were such problems with the bank, I would not have opened an account and would not have paid for such a "service" that does not exist, a lot of money
Russian Russian ATM / terminal offers to choose a language convenient for the user, but he probably does not know anything except Russian, you click on your native Belarusian and still turns on Russian.
1. Parking for anyone, but not for customers.
2. It took 35 minutes to pick up a new card..
3. It is impossible to pay for the production of the card from your account (without contacting the cashier), it is impossible to pay for ApplePay.
The level and functionality of the service is DARKNESS!
Perhaps the slowest separation. I wanted to exchange currency
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Мирослав
Level 15 Local Expert
October 19, 2019
Excellent office department. I am glad to find several ATMs at once. The place itself for accepting payments is perfect. There is even something to keep the child busy while you are sitting in line.
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p
Level 30 Local Expert
March 10, 2020
In general, banks are a tumor on the body of the economy. They do not produce anything, but add their own percentage to the price and accelerate inflation. Specifically, this bank has poor exchange rates, limited and unprofitable deposits and incompetent staff headed by a police booth. Why are the police in the bank?