The head of the department monitors the work of the staff in the hall. After waiting a couple of minutes for her turn (by the way, I was the only one in it), she came up to me and asked me what my question was. When I received the answer, I said that as soon as specialist #4 was free, I would be called immediately. It was nice that the staff respected my time, and the department's management organizes and controls the work of employees so that visitors wait in line no longer than necessary.
The remarkable speed of service (it took 40 minutes to exchange currency), the girl exchanged only $ 200, refused to change $ 100, saying that the currency was genuine, but flooded (I saw it in the lamp) visually it was perfect, alas. Wonderful experiences