The head of the department monitors the work of the staff in the hall. After waiting a couple of minutes for her turn (by the way, I was the only one in it), she came up to me and asked me what my question was. When I received the answer, I said that as soon as specialist #4 was free, I would be called immediately. It was nice that the staff respected my time, and the department's management organizes and controls the work of employees so that visitors wait in line no longer than necessary.
I decided to open a deposit in a Savings Bank, as I trust this bank. The manager helped me choose the best option, and the mobile app allows me to conveniently manage my savings.
The remarkable speed of service (it took 40 minutes to exchange currency), the girl exchanged only $ 200, refused to change $ 100, saying that the currency was genuine, but flooded (I saw it in the lamp) visually it was perfect, alas. Wonderful experiences
I transferred money to Russia using a Savings Prime Transfers subscription and everything is as simple as two times two. And you don't have to go anywhere, I do everything online)
I received advice on opening an account, I was satisfied. It is felt that the bank pays special attention and support to clients. The employee's name was Olga.
Thank her very much!
Thanks to the consultants, they helped me out a lot when I needed help setting up online banking. The staff took me through all the steps and made sure that I understood everything)
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3
Show business's response
Aliaksandra
Level 7 Local Expert
February 17
Terrible service. They didn't finish working with me, but they started talking to another person, and they told me to wait. It is impossible to withdraw money.
A good bank. The issue was resolved in a couple of minutes, we issued a card, helped with everything. The advantage of the bank now is that it is possible to transfer money to the Russian Savings Bank by card number. Very convenient. Previously, there were deposits with good rates and conditions, but I don't know how now.
Consultants and all other employees are always very pleasant, although so slowly that you can have time to sleep while waiting in line. But in general it's not bad