Sber Bank
137 reviews
August 3, 2023
They serve you quickly, unlike other branches of the Savings Bank, but the parking lot is always packed nearby
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1
May 31, 2023
Customer service is very long, the staff is in no hurry, there is very little money in ATMs. The commission for cash withdrawal from the Russian Savings Bank is 15%
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1
October 29, 2024
Beautiful girls
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March 26, 2024
We have been looking for the ordered certificate for a long time. I ordered it urgently. I received it after 5 days.
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1
October 21, 2024
waiting for a simple operation for about an hour at any time of the day
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1
March 11, 2024
The best branch of Sberbank.
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July 25, 2023
I had to wait a long time to see a specialist. We have not received a solution to the issue .
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2
May 18, 2024
Convenient location
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August 1, 2024
A good bank)
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January 25, 2023
Fast and courteous service. There is a water cooler👍
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July 8, 2023
Everything is fine, but the lotteries are not winning
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May 28, 2024
The wait of a couple of people for a currency exchange lasted for 40 minutes
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3
July 9, 2020
Queues are almost always at least 30 minutes long and sometimes an hour and a half. Previously, the service was faster, the employees were more qualified, experienced and pleasant. Banknotes of money are often torn or defective, it is necessary to look at them. The deposit conditions have become uninteresting and basically all irrevocable. The operating mode has been changed since 1.07.2020.
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6
April 2, 2021
Very slow service, no matter how many times I didn't come here, I spent at least half an hour all the time, I left several times without waiting. Open the card - 40 minutes, close the card - 40 minutes. The exchange rates in the bank are not very good, there are fees for currency transactions. But the hall is spacious and the chairs are comfortable.
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4
April 13, 2021
A disgusting, greedy bank with an inconvenient application.The commission is charged for everything and without warning.It's not realistic to pay for anything in the app.I use it because the salary comes there and there is no choice.As soon as the salary arrives, you need to withdraw all the money and put it on a normal bank card.I do not recommend this bank to anyone
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1
April 6, 2021
I have never seen such slow work in any bank. Half of the windows are not working. If the staff needs to go for something (for example, to give out a card), then they do it as if on a walk, while also managing to communicate with each other on abstract topics.
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5
April 27, 2024
Fast, clear, and proactive
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January 9, 2020
They did not cancel the operation, although they promised to do it 2 times. And as a result, they sent a letter saying that we don't owe you anything, figure it out for yourself.
I made an erroneous payment in the application. I called the bank. They tortured me on the phone for half an hour. We clarified the time of the operation, the receipt number, etc. We recorded a bunch of points regarding this payment and promised to cancel it. I have clarified a couple of times, there will definitely be a refund. Yes, of course. A couple of days later, they called. I asked them again about the refund. They said they would contact the recipient and cancel the payment.
Bottom line: after 20 days, a letter came, saying that we did not do anything and are not obliged, deal with the person to whom you transferred the money yourself.
Question: Why couldn't you just say on the phone that we won't do anything, contact the person to whom you transferred the money yourself. Why would I say, not 1 but 2 times, that you will cancel the payment and refund the money within 14-30 days? If you weren't going to do anything? Why did I have to wait 20 days for a letter saying that you were not going to do anything? Why couldn't you have said it right away?
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1
September 15, 2019
Conveniently located, ATMs work around the clock, it is convenient that indoors, especially in winter , the staff works quickly whenever possible, and when there were no problems.
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July 19, 2020
A lame bank. Slow maintenance. However, they do it politely. Of the advantages, only one is the availability of a 24h ATM. And even then they manage to "put you in sneakers". Watch and be vigilant! Do not take receipts for the transaction if you have a card from another bank! 2 r 50 kopecks ....
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2
April 24, 2021
The bank is good, a business place - everything is in place and in place... Come, you are welcome here!
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January 19, 2023
A normal attitude towards patients
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October 8, 2019
They were completely arrogant and introduced a commission, but before they were the best of all, so they missed their advantage (from October 1, 2019, a commission is introduced for withdrawing foreign currency cash from Bank ATMs using cards issued by non-resident banks, the commission will be 2% of the amount withdrawn.)
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July 6, 2020
A spacious hall, a lot of staff, there is a waiting time of up to 20 minutes, but rarely. 24-hour information kiosk and 3 ATMs with the issuance of $, € and ₽
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2
August 28, 2020
I was withdrawing dollars from a dollar account. I clearly said that I would withdraw the currency. The specialist entered rubles in the application. If I hadn't paid attention, I would have lost a lot of money.
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2
February 17, 2020
On weekdays after 17.00 and before the bank closes, there are a lot of people!!! Keep this in mind, because even you can sit in an electronic queue for more than an hour. And so, the bank employees are very friendly and responsive, they will prompt and help you.
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March 3, 2020
Convenient location. Fast service. Sometimes at lunchtime you can get into the "rush hour" and stand in line for 40 minutes
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4
February 24, 2020
Sometimes there are long queues
The staff is pleasant
There is water, coffee island
Convenient location
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1
October 9, 2020
Inside, clean, tidy. The staff is friendly, smart.
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1
April 24, 2021
I was changing the currency here. Very nice and prompt, although I had to wait!
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1
August 6, 2019
Convenient location! The responsive staff and everything that needs to be done quickly enough!
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January 15, 2020
A disgusting call center, they first lost the data, then they had to wait 2 weeks for the card to be made, as a result, they didn't even send a notification, they can't tell where to pick it up on the site
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March 31, 2020
You need to wait more than an hour to perform a simple operation. The slowest bank in the world. At the same time, not all cash registers are working, but it is worth a Mac for visitors.
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June 18, 2020
Convenient location, all necessary banking services.
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October 9, 2020
There are always long queues, it's annoying! Even the numbering system does not save the situation....
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October 16, 2019
Fast service. Transfer of money abroad. I would like to go there. There is no parking place to be found.
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December 17, 2019
A miserable bank, where they always try to put on their customers' money. Constant queues. There is no service. Avoid it.
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September 29, 2020
Modern, high-quality service
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2
April 13, 2020
Registration of a Yandex wallet in Belarus is mandatory for Belarusians.
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1
August 14, 2019
Great. Round-the-clock access to ATMs and information kiosks with the ability to deposit cash.
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3
October 10, 2019
Responsive, beautiful staff!!! Everything is done quickly, clearly and competently!!!
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5
3
March 11, 2020
Good service. Convenient location.
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5
November 30, 2020
There were no issues with the service. I don't like the bank itself
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January 26, 2020
A good bank branch, the service is excellent, but experts are trying to impose unnecessary services.
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4
March 12, 2020
A good bank
Service at a height
Even a coffee shop at the entrance if you wait a long time
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5
January 27, 2020
I rate it as a guest of Minsk - a good bank. I recommend it to everyone.
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February 28, 2021
A good bank, good specialists
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February 15, 2018
This branch of the BPS is very popular with the bank's customers, there are rarely few people, but the service is relatively fast
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3
February 1, 2020
Courteous staff and fast service
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5
3
August 18, 2019
A large branch..Plenty of room to wait. They usually work
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