Good attitude and fast service, I thought it would be like in other banks (I took a coupon and waited for it is not known how long).There are a lot of operators working, after a couple of minutes I was invited, everything was arranged, and I was very satisfied, thank you.
I always use transfers via ERIP to the Savings card. Not a penny of extra commission, and everything that I transfer is immediately on the card. Plus, each purchase brings points, I have already accumulated a normal amount, I will soon exchange it for money.
On the 19th, the sister wanted to withdraw money from the ATM. After inserting the card into the ATM, an inscription appeared stating that the ATM was not working. She went to another ATM, but it turned out that the ATM that was "not working" had written off funds in the amount of 500 rubles!!!! A corresponding appeal was made to the bank, they confirmed that, they say, there was a write-off of funds, but the money itself was NOT issued! They said that such a "problem" of this ATM often happens, but the bank does not take any troubleshooting measures! Moreover, on the same day, another woman came to my sister with exactly the same problem! The bank refused to give a certificate (written confirmation) that the ATM did not issue money. My mother's pension was on the card + the money that I transferred. They said the money will be returned within 15 - 30 days!!!!! That is, to write it off - so it's instant, and to return it - "wait". Mom has been without money for a month. Naturally, I helped her with the money, because she doesn't even have money for groceries. We will contact the prosecutor's office!
A pleasant bank to maintain. There are many qualified specialists. They are always polite, they will explain and explain everything until you find out everything you need. Fast service.
A terrible bank . My mother was given a card at work, because I have long asked her for my personal one.She gave me this card. 1 problem it does not get clogged in Apple pay, it brings huge discomfort 2 it does not pass in online stores (wildberries, aliexpress). When I asked for this card, online shopping was my main task. I live in the city of Borisov, I know only 1 ATM where you can deposit money.It's a 15-minute drive away, but I don't have one. I'm disappointed, it was my first card.👎🏾
The Belarusian Savings Bank does not really like Russians. I thought about making a card, but they requested local registration (and guaranteed deposits are tin... Complete decoupling😱
Please do not write to Borisov that he is working on Saturday. To come across the city to look at a closed door. And write on the website that it works until 14.00. Somehow it's not very good.
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Пчеловод.
Level 20 Local Expert
May 26, 2024
With a Russian Sberbank Mir card, you can withdraw Belarusian rubles at an ATM without interest.
The bank is big, but the service is terrible, there are a lot of cash desks, but none of them work, I had to wait 30 minutes to change the currency, despite the fact that there were no people in front of me
there was a lot of noise, they just made a map for me, I was there for 30 minutes, but it was like I spent the whole day in the office, although I never worked in the office, I can't imagine how to work here
Very often, an ATM does not work with a cash replenishment of the card, it is simply not possible to replenish the card on weekends!! A very frequent situation is stable a couple of times a month !!
The electronic queue, always clean and tidy, did not have to wait long. I often change the currency here, the optimal exchange rates in Borisov for large amounts.
The front office
Everything is available
The consultants will answer any question
The electronic queue is differentiated
The exchange rates are always the best in the city
The attitude towards visitors and customers is better than in some banks-politeness, decency, specific answers to questions are satisfied with deposits