A very good flower shop. Comparing prices from different points, I realized that the prices here are more than acceptable. I would like to say a special thank you to Olga, the florist, a very attentive and responsive person, agreed to fulfill even those of my quirks that were not part of her direct duties.
If you need fresh flowers at a good price, contact this flower shop, rely on my opinion, and I spent enough time searching and selecting.
Terrible service. We live in another city, we ordered flowers on Mother's Day for two years in a row. For the first time, they decided that the human factor did not have time to deliver on time. But the delay was about 5 hours. This year, everything is exactly the same. It was difficult to get through, the employee did not apologize for the delay and demanded the order number, which, of course, is not possible to see (it does not come either in SMS or by mail). Mom was warned to be at home at a certain time, and congratulations are delayed for three hours..
Good evening! Many thanks for your hard work! I really liked the floral splendor!
Good luck to you, and prosperity in your wonderful, joy-bringing business!
The order was made remotely. They politely answered one hundred thousand questions, patiently explained everything (some things several times), took into account absolutely ALL my wishes!
The flowers were delivered to the address.
The quality of service is excellent!
I recommend it!
They called for a bouquet for the class teacher's birthday. Myself and I are from Kaliningrad. I thought there would be problems, these are difficult times....But no! Despite the Saturday afternoon, they responded quickly, delivered on time, the company did well!!!
Guys!!!! I advise everyone!!! A very punctual company!!! I ordered delivery today (Myself from another city) Everything is on time, everyone is happy!! The girl at the Coal center respects you!!! There would be more stars, but alas only 5 with ++++++
If you want to spend money in vain, then you got where you need to go, poor service, do not respond to messages, deliver flowers at the wrong time !
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1
Dmitrii Titov
Level 6 Local Expert
March 26, 2023
Extremely dissatisfied.
On another site, the bouquet was prettier, but it is impossible to specify the Russian sender's number. On this site, you can. In the comment to the order, I indicated that I was giving the Belarusian number of my relative, to whom I did not want to tell what I was giving to whom, I was giving the number as a last resort, and first of all I asked you to contact me if there was a reason to talk about something; I indicated that my number was in messengers. No, they ignored it, they immediately started calling the backup number, that is, my relative's number. They reported that they could not find a kindergarten employee by the specified name, but I definitely wrote that she was a pupil and the probable number of the group. Okay, since they called, the connection is now with them through a relative. He tries to tell them that a gift from his daughter's father was not listened to, hung up. We are trying to call the courier, he does not answer the phone. I ordered delivery at 15:00 after a nap when my daughter was definitely still in the nursery, no, we arrived in the evening, and then to my mother's house. No report. I do not know if my daughter received flowers. They could have sent the photo to WhatsApp or Telegram, but they didn't. I do not know if my daughter was informed that the flowers are from Russia or not, whether she knows that the flowers are from her father or not. They ruined everything. It is extremely disgusting that I gave money to such people.
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Илья Пятницкий
Level 4 Local Expert
April 23
She hung up a sign and goes about her business when she sees that a person is standing waiting in the rain, I do not advise buying something there, you will save your time
I was very pleased with the bouquet that I ordered for my mother. The order was made from abroad. Everything went as planned. Mom was delighted with the bouquet she saw and almost burst into tears.
Thank you for your work and I advise everyone to place orders only here.
Amazing compositions were made by Scarlet Flower florists. Fresh flowers, amazing decoration. We ordered flowers for the wedding remotely, flowers, packaging, and colors were coordinated via Viber, special thanks for your patience and care!
I ordered a bouquet of roses for my soulmate! The flowers were brought promptly, the flowers are fresh, beautiful and smell very tasty. I will order more. I recommend it!
A wonderful store! Helpful staff! In addition to a beautiful bouquet, at an additional request, we bought something else as a gift and attached it to the order! Thanks!
Yesterday, October 14th is Mother's Day. I live in another city, I decided to please her with flowers. I used the service of the scarlet-flower store. I was instructed by the phone number indicated on the website that the application should be made on the website and keep in mind an hour of time in reserve for the courier. Which I did at 13.30, choosing 5 Orange-Crush roses, indicated the delivery time at 16.00 and the exact address. There were no objections to the application from the site, and after paying 20 rubles with a card, I waited for the call of the happy mother. At 16.22 (!!) a girl from the above number called me and informed me that there were no roses like I ordered, and she could offer a different color. I agreed. At 17.00, the flowers were not delivered. I called back to the specified number and explained that I was worried that my mother would not receive these flowers, because she works until 18.00, and the delivery address is her place of work. To which I was assured that the courier had already left and would certainly make it in time. But no. The courier called my mother at 18.22 (!!), 2 hours and 20 minutes after the specified delivery time and 1 hour and 20 minutes after the agreed error per hour. Mom had not left work yet, having been delayed, and only this allowed the courier to hand over the flowers. It should be noted that despite the specified exact address of the place of work - the pharmacy, the courier still called my mother back to clarify where she was. How's that? There is only one pharmacy in Grodno on the street of Soviet border guards at this address! That is, my mother, not understanding what was the matter and what flowers, had to explain how to get to the pharmacy!... But that's not all. The flowers - pink flaccid roses - were wrapped in a light green plastic bag and tied with a red torn ribbon! Why are you doing this, people?! I've disgraced myself. It is clear that I will never repeat the order here.
Hello!I wished a loved one a happy Birthday!We ordered 21 roses, the bouquet is fresh,the decoration is beautiful,the instructions were all taken into account, delivery on time!I recommend it!
If you have a fight with a friend, you have one way to go.
And he leads to this magnificent store
After all, there you will get a bouquet for every taste and price