Lately, there have been continuous flight postponements, for no apparent reason, not really sitting at the airport, in a strange city for an extra few hours
Disgusting attitude towards passengers. I entered my last name incorrectly when booking a ticket, noticed an error and applied for an adjustment a WEEK before departure!!! Upon arrival at the airport in another city, it turned out that the company had not bothered to make the announced adjustment IN a WEEK. As a result, round-trip tickets were lost, for only 33,000 rubles. I wish the owners of the company and its management to get into a situation like mine more often (((
The flight was rescheduled for 8 o'clock, without notice. Because of this, I did not have time for the second flight, why such a negligent attitude of the company is unclear. At the same time, it is not the cheapest airline. That's also how the problem gets through. At least you answer people on the phone, I listened for an hour that my position is in queue 4. In general, it seems that you already need to close this sharashkin office with such a loyal and not professional attitude to YOUR clients. The funniest thing is to come in and see the hyped comments of bots about what a cool airline. At least you take more expensive bots so that the comments are different. Thanks to the airline for a great vacation and lost money